Serious bug in VV3a - Cause computer to Reset

tomadonna wrote on 4/1/2002, 8:31 AM

When creating a text generated box - When I'm dragging the text around in the Placment tab, the computer always restart! even if I'm dragging it around using the keyboard keys and not the mouse, this always happens... SoFo please fix this...

Comments

stevengotts wrote on 4/1/2002, 11:11 PM

I encounter this problem often also

SonyEPM wrote on 4/2/2002, 8:00 AM

What video display cards do you have?

Do you have the latest drivers for the video display card?

tomadonna wrote on 4/2/2002, 8:50 AM

Yeah, I have the latest drivers...

SonyEPM wrote on 4/2/2002, 8:51 AM

what video card?

pdmath wrote on 4/2/2002, 9:00 AM

I have the same exact problem on my Dell Inspiron 8000.

ATI mobility M4 card

tomadonna wrote on 4/2/2002, 12:42 PM

I have Nvidia Geforce2 MX/MX 400...

SonyEPM wrote on 4/2/2002, 1:07 PM

We need to repro this in house before we can fix- what OS are you using?

pdmath wrote on 4/2/2002, 1:11 PM

Win2k is what I use on the Dell Inspiron

The computer just powers off when using the rolling credit template and entering text.

Cheesehole wrote on 4/2/2002, 1:15 PM

the three of you should post your hardware specs so you can see if there is something common and to make it easier for SoFo to reproduce.

tomadonna wrote on 4/2/2002, 2:01 PM

I'm using Win XP...

SonyEPM wrote on 4/3/2002, 8:47 AM

Please post your OS, video display card, and video display driver version number- that'll help us repro it here.

You could also try setting the video display card's hardware acceleration to "0", (NONE), and try to repro.

maurodac wrote on 4/3/2002, 10:33 AM

I have the same problem :-(
......................

Win XP Pro
nVidia GeForce2 MX
NVIDIA Display Driver for Windows 2000/XP version 28.32, 03/09/2002

SonyEPM wrote on 4/3/2002, 11:08 AM

mauro: have you tried setting the display card hardware acceleration to NONE?

doormill wrote on 4/3/2002, 11:33 AM

This sound to me like the problem I just asked about in the below thread. I'm also using WinXp with Geoforce 2 MX400. Mine restarts as well. I'm going to try turning off acceleration.

Thx

www.sonicfoundry.com/forums/ShowMessage.asp?MessageID=97676&Replies=2&Page=1

DCools wrote on 4/3/2002, 12:11 PM

Hi there,

I had Windows XP Pro, and went back to windows 2000 Pro :), latest updates and everything went well until I did the same as you mentioned.

I have a NVIDIA TNT2 Model 64, downloaded the latest drivers from nvidia.com and now vegas video 3.0a works great again.....

Regards,
Diederick.

doormill wrote on 4/3/2002, 2:07 PM

Thanks,

You mean "the same" as in tried to apply a FX to an event and it restarted on it's own?

Thanks in Advance

stevengotts wrote on 4/3/2002, 10:46 PM

I have a Ge force 2 mmx400
thanks

stevengotts wrote on 4/3/2002, 10:54 PM

I use windows xp - Geforce 2 mx 400 - driver version 5.13.01 . Ill try the the hardware acceleration to 0
thanks

maurodac wrote on 4/4/2002, 10:01 AM

It seems to work fine with the display card hardware acceleration disabled...

SonyEPM wrote on 4/4/2002, 10:10 AM

I've been doing some digging on this video card issue- some Adobe users are having similar problems, and disabling hardware acceleration fixes it for them too. This isn't strictly an NVidia problem, but it IS a video card/driver problem.

defucius wrote on 4/4/2002, 12:05 PM

Ever wonder why the "decrease or disable hardware acceleration" will help in some case? Isn't it contrary to common sense? If you do a search on this topic through google, you will find numerous mentions of this, mostly on the tech support topic to fix problems similar to what is discussed here.

The truth, well, a simple explanation, is that one of the techniques used by the video card drivers is to "hog the system bus" when hardware acceleration is turned on. AGP graphics card sits on the bus where CPU talks to memory. If there is somebody constantly using the bus, the other guys just have to wait. And guess what, you computer can't afford to wait sometimes, especially when it is doing the critical tasks.

That's an over simplified explanation, but it is what happens with "hardware acceleration" and the problems you see with various software. So, why does the video card do so? Well, it can only draw your graphics so fast, if you ask it to do it faster, you will have to sacrifice other aspect of your system.

tomadonna wrote on 4/4/2002, 6:29 PM

I can find where to set the display card hardware acceleration to NONE.. I'm using XP - Can someone please tell me?

maurodac wrote on 4/5/2002, 12:39 AM

...right clic on the desktop, select Properties .. Settings tab .. Advanced .. Resolution problems .. drag all to the left the hardware acceleration cursor
..............
now you have disabled display card hardware acceleration

tomadonna wrote on 4/5/2002, 6:01 AM

Thanks, maurodac!