United States

UKharrie wrote on 12/12/2015, 8:32 AM
When I want to buy software I expect it to be in the currency selected - but try as I might even after the page says "settings accepted" it still shows pricing in USD and the Country as United States.... perhaps there has been a rewrite in the Currency software that has included this Bug...
sadly there isn't a place to put Site Bugs - or if there is I haven't seen it.

Oddly the Community Forums does recognise the country, so it's the Sales Pages that appear fixed . . . hope that helps...

When fixed, please rermove this Thread, thankyou.

Comments

Steve Grisetti wrote on 12/12/2015, 10:14 AM
If you'd like to contact Sony, you may want to use the Contact Us link.
http://www.sonycreativesoftware.com/corporate/contacts

This is a user to user forum, so we have nothing to do with the Sony web site.
vkmast wrote on 12/12/2015, 7:02 PM
I'm wondering which page (or browser) has this "Site Bug". I tested the SCS online store and was able to change the country even as late as in Step One (Review cart) and the currency changed accordingly.
It did not matter whether I was logged in or out.
UKharrie wrote on 12/17/2015, 8:24 AM
It's still doing it!
First page after logging-in shows me Catalyst - and I see United States...so I change it, then Catalyst comes again - still United States ( despite ticking "Remember this setting" ( or similar).
So It's forgotten in one page!
However, if I choose Community Forums - it remembers ( as now ) . . . but I suspect it's going to forget if I try Software ..... let's try....

EDIT - OK so far each Software groups . . it remembers UK ( & products are priced in GBP ). So it's only the start-up Catalyst page . . .
Under "Software" it's a different page entirely, showing two types of Catalyst and dare I suggest: doubly confusing.....
MSmart wrote on 12/17/2015, 8:39 AM
I'd say it's time to contact Customer Service, they're not going to help you here.