Comments

Tech Diver wrote on 8/7/2014, 2:46 PM
Can you give a bit more detail on whether it crashes immediately when you click on the menu item, or is it after you supply a filename, etc. This might help diagnose if it is due to a corrupt file, permissions, or something else.

Peter
chap wrote on 8/7/2014, 3:13 PM
Of course. It is usually right after I click "New Folder" in the explorer. It makes the folder and gets to the part where it would normally create the folder name. Then vegas crashes. Sometimes it is aware of the crash (IE Windows says "Vegas has stopped responding), and other times it just crashes.

When I browse to the folder in explorer the new folder has been created.

Chap
xberk wrote on 8/7/2014, 3:27 PM
Cannot reproduce this in V13.

Paul B .. PCI Express Video Card: EVGA VCX 10G-P5-3885-KL GeForce RTX 3080 XC3 ULTRA ,,  Intel Core i9-11900K Desktop Processor ,,  MSI Z590-A PRO Desktop Motherboard LGA-1200 ,, 64GB (2X32GB) XPG GAMMIX D45 DDR4 3200MHz 288-Pin SDRAM PC4-25600 Memory .. Seasonic Power Supply SSR-1000FX Focus Plus 1000W ,, Arctic Liquid Freezer II – 360MM .. Fractal Design case ,, Samsung Solid State Drive MZ-V8P1T0B/AM 980 PRO 1TB PCI Express 4 NVMe M.2 ,, Wundiws 10 .. Vegas Pro 19 Edit

Tech Diver wrote on 8/7/2014, 3:35 PM
Does the problem happen in every directory/drive? If it happens only on certain ones, have you looked at the file permissions and owner? Lastly, have you tried re-installing Vegas?

Peter
Grazie wrote on 8/7/2014, 4:06 PM
Which Build of VP13 are you using?

G

VMP wrote on 8/7/2014, 4:08 PM
Yes, this happens from version 11 onwards.

SCS team is unable to reproduce/fix it.

It is discussed here:

Solution: Don't create a new folder from within Vegas. Go to the location and create it via your OS.

VMP
ChristoC wrote on 8/7/2014, 4:52 PM
No problem here VP13_b373 - Win7pro_64
Geoff_Wood wrote on 8/7/2014, 4:55 PM
You presumably mean ".... and go to create a new folder in the Vegas Save As dialogue" ?

Or are you creating a new folder with Windows Explorer while the Vegas Save dialogue box is open and focussed the folders involved ?

geoff
OldSmoke wrote on 8/7/2014, 5:05 PM
Nope. Can't reproduce in VP11,12 & 13.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

VMP wrote on 8/7/2014, 5:38 PM
As stated by SCS, this doesen't 'always' happen.

Sometimes this happen when saving a screenshot via the Vegas monitor window then creating a new folder. And sometimes via the save project as window.

VMP
set wrote on 8/7/2014, 5:56 PM
So far so good here....

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RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
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NCARalph wrote on 8/7/2014, 6:26 PM
I've not seen this.

Have you tried checking the disk for errors? I recently had some very mysterious problems that turned out to be bad sectors.
VMP wrote on 8/7/2014, 7:18 PM
Just tried it and Vegas crashed stating:

Vegas130.exe

If the project/timeline is empty then it doesn't crash.

VMP
VMP wrote on 8/7/2014, 7:58 PM
Just did some debugging myself, maybe I am onto something.

Chad, do you have any offline files in your media pool/ project media window?
Or quicktime .Mov files?
The following file seem to be causing the 'new folder' crash on my Vegas:

.Mov
MPEG-4, QuickTime
Format : DV
Codec ID : dvcp

If it is not in the media pool the crash doesn't happen, if it is, it does.
Also a quicktime file which was offline caused the error.

VMP
chap wrote on 8/13/2014, 1:23 AM
Right now I am only editing PNGs together. Not even PNG sequences, just PNGs for animation animatics.

But it is about 60-80% of the time. I also never had this problem before with 12, and now have it almost every time with both 12 and 13.

VMP are you a Vegasaur user?
chap wrote on 9/2/2014, 6:06 PM
BUMP-

VMP are you a Vegasaur user?

Chap
VMP wrote on 9/2/2014, 6:49 PM
Chap.

No I am not using Vegasur.

VMP
jdmenard wrote on 1/9/2015, 10:09 AM
I had the same problem at my end. The only way I can fix the problem, is if my scopes are "off" then it does not crash, when I create a Folder. If my scopes are "on", it causes a Crash. Hopefully Sony will remedy this issue. Hope this helps.
stephenv2 wrote on 10/2/2015, 2:22 PM
Interesting - I've had this problem for since at least V12 - reported to SCS without resolve but never noticed that scopes might be the cause. In some simple testing here (W64) - it does appear to be related to scopes being on with clip on timelines and scopes "active" i.e. displaying data.
NickHope wrote on 10/3/2015, 11:30 PM
I tried "create new folder" when saving a project in V12 and V13 in Windows 10 with the scopes open and "active" over a .Mov/MPEG-4,/QuickTime/DV/dvcp file. No problem here.