Problem with MSP 13 and iPhone videos

anthony-chiappette wrote on 5/14/2015, 5:32 AM
I have already rendered 2 projects made up of several iPhone 6 video clips (.MOV files @ 60 FPS) without a problem.

However, it seems that now, when I add files to a new project, I don't see all of the video clips on the timeline. The video frames for the first couple of clips will display on the timeline, the rest will be white with no video frames. The audio track seems fine.

If I attempt to play the timeline, again, the first couple of clips will play audio and video, but the remaining clips play audio only, no video.


Occasionally, the timeline clips will display an "off line" message for the clips with no video.

I didn't have this problem before. I DID change to GPU acceleration and it seems the problem started then. However, I turned off GPU acceleration, but the problem persists.

The video files are from an iPhone 6, .MOV files @ 60 fps.

My machine is one I built myself, with Widows 8.1, Intel i7 4770K processor @ 3.5GHz, a GeForce GT640 video card w/2GB RAM, 32GB DDR3 RAM, 4 hard drives and an SSD (about 10TB total storage), 2 Blu-ray burners, Creative SoundBlaster Z soundcard, all on an MSI Z87 MPOWER MAX motherboard. All drivers are up to date.

Any suggestions on how to fix this issue?

ASUS Prime Z590-A Motherboard with Intel Core i7 11700 8 Core / 16 Thread 2.50GHZ, 64GB Crucial DDR4 3200( 4 x 16GB), nVidia GeForce GTX1650Super 4GB DDR5, SoundBlaster X AE5 soundcard, 3 x 4TB Samsung 860 EVO SATA 3 SSD, 2 x 8TB Samsung 870 QVO SATA 3 SSD, 1 x 2TB Samsung 980 Pro NVME PICE4 SSD, 2 X WD 4 TB NVME PCIE3 SSD, 2 X Viewsonic monitors, LG Blu-Ray writer. Windows 10 (latest build), currently using VMS17 Platinum.

Comments

anthony-chiappette wrote on 5/14/2015, 6:14 AM
The problem seems to be when adding too many clips to the timeline. Why?

If I add 4 or 5 clips, it works fine. If I add more than that, the problem starts. This is not good.

I did open the same clips in Vegas Pro 11 and I do not have this problem.

ASUS Prime Z590-A Motherboard with Intel Core i7 11700 8 Core / 16 Thread 2.50GHZ, 64GB Crucial DDR4 3200( 4 x 16GB), nVidia GeForce GTX1650Super 4GB DDR5, SoundBlaster X AE5 soundcard, 3 x 4TB Samsung 860 EVO SATA 3 SSD, 2 x 8TB Samsung 870 QVO SATA 3 SSD, 1 x 2TB Samsung 980 Pro NVME PICE4 SSD, 2 X WD 4 TB NVME PCIE3 SSD, 2 X Viewsonic monitors, LG Blu-Ray writer. Windows 10 (latest build), currently using VMS17 Platinum.

Steve Grisetti wrote on 5/14/2015, 8:38 AM
It's kind of the nature of MOV video, babyboy. Movie Studio often has trouble matching MOV specs for its project setup.

First open your MOV in G Spot or Media Info and note the resolution, frame rate and, above all, the audio and video codec. (Most likely the codecs are AVC.)

Then start a new Movie Studio project and manually select the project settings that best match that video. The program should perform much more efficiently with these clips (assuming you've moved them off the phone and onto your hard drive, of course).
musicvid10 wrote on 5/14/2015, 9:26 AM
If you will upload a 30 sec clip from your iPhone, I will have a look at it in MSP 13.

Thing is, we see lots of complaints about iPhone 5 and 6 video with Vegas here. If I can pin something down, or find a workaround, a boring tutorial may be the result.

Post a link to your original clip (NOT YouTube).