|
Subject:sound forge 5.0f + XP compatibility probs.
Posted by: slcrz
Date:2/17/2002 9:07:46 AM
hello, whats the deal with the new version of sound forge 5.0f and win XP... never had trouble before ,now (since its suppose to be XP compatible) I can't run it but in compatibily mode for win 200(wich is not good for stabily) Someone can help out !!! cheers. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: johannbad
Date:2/17/2002 12:04:49 PM
i have winXP pro, Sound Forge 5f works for me perfectly. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: slcrz
Date:2/17/2002 5:33:07 PM
TX for this precision !!!! pfff I'm not asking u to tell me that it works on u computer or not, I m saying it doesnt work properly on mine and asking for help... regards |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: tserface
Date:2/18/2002 12:51:05 AM
What's it doing to "not work". I'm also running XP and it works OK for me as well. Do you have something specific I could try to see if I could break it as well? Tom |
|
Subject:I am having problems too!
Reply by: kcrea
Date:2/18/2002 9:06:15 AM
When I try to launch it, I see the splash screen then is exits. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: slcrz
Date:2/18/2002 11:59:24 AM
Ok , So I've tryed installing the 5.0f desinstalling the 5.0e version on WIN XP there everything was fine... so I decided to format my C: and run a Clean install of XP , install SF 5.0f and boom shows the splash screen and close straight...(I had to run it with compatibily mode for win 2k). I know im not the only one with this Issue so thats why I'm here... N.B. SF 5.0e was working fine... TX |
|
Subject:RE:splash and exit problems too!
Reply by: starmaker
Date:2/18/2002 2:14:13 PM
I have the exact problem... XP moved to latest and can't get past splash. Tried reinstall...no luck |
|
Subject:RE: RE:splash and exit problems too!
Reply by: slcrz
Date:2/19/2002 8:46:33 AM
OK, I don't want to stay on this topic for days but for those who can't pass the splash U have to set your SF.EXE in compatibility mode for win 2000 to make it work... still its not really good for stability but we still waiting for someone comin up with a solution... Regards. |
|
Subject:RE: RE:splash and exit problems too!
Reply by: Iacobus
Date:2/19/2002 11:47:35 AM
Could everyone here who's having problems getting 5.0f to work with XP post their system specs? Maybe there's a connection, like a soundcard or something. Be sure to also contact SF tech support if anyone hasn't done so. At the very least, they'll be aware of the problem if a solution hasn't been found yet. Iacobus |
|
Subject:RE: RE:splash and exit problems too!
Reply by: slcrz
Date:2/19/2002 5:31:43 PM
oK FOR THE SYSTEM SPEC. : PIII 800eb asus cusl2 512 meg ram Soundcard Darla 20 bit by echo audio + soundblaster 128 geforce 2 gts thats it for the main ingredients hope this can lead to something... I still dont get why it was working for me before the reinstall of XP I take care of always tweaking my OS the same way each time I format, so... |
|
Subject:RE: RE:splash and exit problems too!
Reply by: billybk
Date:2/22/2002 9:47:14 AM
Wow, the same thing just started happening to me too. I installed the 5.0f update to my existing 5.0e version in XP Pro several weeks ago and everything was working fine. Today, I try to open SF5.0f and as soon as the splash screen appears the program closes. Billy Buck |
|
Subject:RE: RE:splash and exit problems too!
Reply by: billybk
Date:2/22/2002 9:52:04 AM
I just tried the Win2000 compatibility mode trick and now it works! I guess SF5.0f is not XP compatible after all. Funny that 5.0e worked fine in XP though. Billy Buck |
|
Subject:RE: RE:splash and exit problems too!
Reply by: billybk
Date:2/22/2002 9:58:47 AM
I am also now getting an error message each time I start ACID 3.0f and Vegas Video 3.0 "An error occured starting ACID/Vegas Video. The reason for the error could not be determined" I wonder if this has something to do with SF5.0f, since it is my default audio editor for each program. It is really weird. Billy Buck |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: Bryston
Date:3/6/2002 10:56:28 AM
I just purchased 5.0f and have the same problem! heres my system 1.0 gig Athlon 266 fsb ecs k7s5a with built in sound (sis 735 chipset) radeon vivo aardvark 24/96 pro(not working yet either!) 256 133sdram micron Maxtor firewire card philips 8x cdr adaptec 2940 scsi card Ill try compatibility mode and see if i can get it to work. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: Bryston
Date:3/6/2002 11:25:18 AM
I got it to open with compatibility mode, but it does not recognize my cd burner. Which is drive:I Anyone else having this problem? |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: Iacobus
Date:3/6/2002 1:26:54 PM
slcrz said: "oK FOR THE SYSTEM SPEC. : PIII 800eb asus cusl2 512 meg ram Soundcard Darla 20 bit by echo audio + soundblaster 128 geforce 2 gts thats it for the main ingredients hope this can lead to something... I still dont get why it was working for me before the reinstall of XP I take care of always tweaking my OS the same way each time I format, so..." I've got a similar setup, with a PIII 800EB and an Asus CUSL2-C (motherboard without onboard audio), 384 MB PC133 SDRAM, an M-Audio Audiophile 2496 soundcard and an ATI Radeon 7200 (32 MB DDR). Running Windows XP Home. I've had XP for almost a month now, but haven't come across the same problem as of yet. I used a new install of 5.0f and not an update. I advise anyone to check the link in my previous post and be absolutely sure to contact Sonic Foundry and alert them of the problem. Iacobus |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: starmaker
Date:3/7/2002 12:50:04 AM
Do any of you having this problem happen to be running Antares or Waves products that use the Pace Interlock copy protection? There seems to be some connection on my system with above 5.0b Forge and Antares (possibly Waves) together. If I run 5.0f in Win 2000 compatiability mode, it loads ok.... Might be a "Pace interlock copy protection" problem, though..... comments???? |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: billybk
Date:3/7/2002 10:24:43 AM
I do not have PACE on my system and I refuse to buy or support any products that use PACE. I do not own WAVES or Antares programs. But I am still having the same problem of SF 5.0f immediately closing at the splash screen. You can only open the program in XP's W2K compatibilty mode. Strange thing is SF 5.0 worked perfectly in XP with the previous "e" version. Billy Buck |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: SonyJennL
Date:3/7/2002 9:57:14 PM
For those of you who are continuing to have problems- I have a few question to see if we can get to the bottom of this one. Of course, I do recommend talking to customer support as well. There seems to be a bit of a variant of problems here so is many stem from a few different things. First of all, is there anyone having problems w/ a fresh install of 5.0f? For those of you who are having problems after an upgrade- 1. Which version of Forge are you upgrading from? 2. Did you uninstall the previous version or install the upgrade on top of the other version? 3. Did 5.0f ever run? If not, does it always stall on the splash screen or somewhere else? If so, can you think of anything that might have changed on your system? Where is 5.0f running into a problem. Something to try: Completely uninstall Sound Forge 5. Install fresh 5.0f. Thanks. -Jenn |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: starmaker
Date:3/8/2002 12:25:30 AM
Jenn, Thank you for your concern. I did contact support, on my dime and they acted like free Microsoft support...useless,arogant and "it is all my problem" (maybe an isolated case...but never been treated that way from Sonic Foundry before...I am a 3.0a user from wayyyy back) answer for question 1 from 5.0E answer for question 2 not the first time but did start with a clean drive the 2nd time answer for question 3. Yes... It did run 5.0f for a week or so in XP mode (referring to compatibility modes within Microsoft XP) answer for question 4 As I said in my last post, I have to believe it has to do with HASP or Pace Interlock security. That is what I have been battling the last week as well. It worked and then it didn't. Forge went down at the same time. The only other thing I can think of is updates to Symantec products with live update or Microsoft XP updates that were downloaded. For those reading, any of you run Norton Firewall 2002, Systemworks 2002 or Roxio 5.0D CD Creator? Those all have been updated on my system besides what was mentioned above. Jenn, there is an issue here. It may not be a Sonic Foundry problem, but you help is greatly needed. This all started with you and Antares going down at the same approx time. I hope this helps. Doug |
|
Subject:RE: RE:splash and exit problems too!
Reply by: josh_gordon
Date:3/10/2002 2:15:01 PM
i can't even install the new SF update. when i click on the setup.exe file i have the same problem with some window opening up for a half second then disappearing. any of you having THIS problem? |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: Pdog89gt
Date:3/10/2002 7:30:39 PM
Hmmm, Im like the first guy to respond. Works perfect here. But maybe my system specs will help somebody. Winxp Pro Abit KR7A-Raid 384 Meg PC2100 Crucial SoundBlaster Live X-Gamer Acer 8x4x32 Cambridge Soundworks FPS2000 digital I didnt do a upgrade. I just intalled 5.0f from scratch and it works fine. But all I do is use it to normalize my mp3s for IRC Streaming into a channel i have setup as a radio station. Maybe a fresh install of 5.0f will fix it. Instead of upgrading. Good Luck, William |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: porpyb
Date:3/13/2002 5:07:12 AM
I am getting a problem also that appears to be similar. Soundforge will eventually open, but first I get an error box under the splash screen named "RUNDLL". The error says : 'Error loading c:\PROGRA~\Sonic The specified module could not be found' does this help at all? PS I am also running Norton Systemworks, Zone Alarm Pro in the background regards pb |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: xstatik
Date:3/13/2002 9:18:39 PM
Hi PB, Did you turn of 8.3 file name creation under XP? It's a registry hack that is supposed to increase NTFS performance by not writing an 8.3 file name entry in a secondary file table. Turning this feature off has not increased any performance visibly and it's caused nothing but problems for me in installing and running certain 32bit applications. Try uninstalling SF, and then install in a folder with less than 8 characters. (eg c:\sound\sforge). Do the same with the shared plugin folder when asked in the install. Now try running SF again. Does it work? If it does then it highlights that you may have 8.3 file name creation turned off for your partition. It's no use turning it back on, I've tried that. Only a fresh install of XP, and then your affected applications will fix this issue. Regards, xstatik |
|
Subject:Same prob as everyone here... my setup... RE: sound forge 5.0f + XP compatibility probs.
Reply by: guitrldy
Date:3/14/2002 4:51:39 PM
Problem: Run SF5.0f latest build, I get the very quick splash screen and then SF exits. System config: Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600) MBoard/BIOS: SOYO Dragon Plus / 42302e31 Processor: AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1666MHz Memory: 1536MB RAM DirectX Version: DirectX 8.1 (4.08.01.0810) Video: NVIDIA GeForce3 Ti 200 Driver Version: 6.13.10.2312 (English) Sound: SB Live! Wave Device Driver Version: 5.12.01.3300 (English) o Problems exist with fresh install AND upgrade install of 5.0f (from 5.0e which works fine) o 5.0f never runs o Doesn't "stall on splash screen". What happens is the splash flashes very quickly and SF never runs. Exits immidiately. Splash flashes so fast that I can't even see it... just a screen flash. o Complete uninstall and fresh install of 5.0f did not work. o Compatability mode set to Win2000 and SF 5.0f works. Conclusion, IMHO: SF 5.0f latest build is NOT compatable with XP. If it "works fine for you", you are lucky. It will probably stop working at some point. Sonic Foundry support: Time to address this problem. Please post here to show you are aware of it and working towards a solution. Thank you. guitrldy |
|
Subject:RE: Same prob as everyone here... my setup... sound forge 5.0f + XP compatibility probs.
Reply by: spydakb
Date:3/18/2002 11:14:06 AM
I too have encountered this problem. SF5 was working fine until I installed a Echo Layla 24 and it's drivers. Now I can only use SF in Win2k compat. mode. Intel D815EEA MB w/512 MB Ram Intel PIII 1Ghz CPU Win XP Pro Echo Layla24 Audio card (replaced MOTU 2408 MKII) Adaptec 2408AU SCSI adapter (for CD-R burner, 9G SCSI drive and Jaz drive) Nvidia TNT2 32 MB AGP |
|
Subject:RE: Same prob as everyone here... my setup... sound forge 5.0f + XP compatibility probs.
Reply by: PoolDrop
Date:3/18/2002 11:35:21 PM
I am seeing the very same problem... I was running SoundForge 5.0d just fine on my WinXP Pro box, downloaded SF 5.0f, uninstalled the SF 5.0d instance, rebooted, and installed SF 5.0f. I entered my serial number, did the online registration, saw the splash screen briefly, and then nothing...no trace of SoundForge running. Next I uninstalled SF 5.0f, reinstalled SF 5.0d, then installed SF 5.0f over 5.0d - this exhibited the exact same behavior. I went back SF 5.0d and it works fine...apparently something is broken in this 5.0f build! My configuration: WinXP Pro Asus A7V 1 Gig Athlon 512 Meg RAM Layla 24/96 (6.0 Console/Driver version) Nvida GeForce 2 MX/MX 400 Hercules Video Card HP 9100i CD-RW Matshita DVD-RAM LF-D210 3Com 3C918 nic |
|
Subject:RE: Same prob as everyone here... my setup... sound forge 5.0f + XP compatibility probs.
Reply by: spydakb
Date:3/19/2002 11:43:14 AM
My guess it may have something to do with the drivers from Echo...as I was not getting this behavior while using the MOTU drivers. KB |
|
Subject:RE: Same prob as everyone here... my setup... sound forge 5.0f + XP compatibility probs.
Reply by: billybk
Date:3/19/2002 2:59:32 PM
I do not think it is a driver issue, as I am using a Delta 66. Also, SF 5.0e works just fine in XP with the same drivers. Billy Buck |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: PoolDrop
Date:3/19/2002 3:33:04 PM
I installed the latest Echo drivers (6.01), uninstalled SF 5.0d, installed SF 5.0f and basically get the same behavior...I enter my serial number, choose online registration, which goes through ok, and then I see the SF splash screen, and a second later I see the 'scanning for plugins' dialog, but just for a second or two, and then the splash screen vanishes along with the 'scanning for plugins' dialog. So I uninstalled 5.0f and reinstalled 5.0d, submited the registration, and received a message that I had exceeded the registration limit, please try later, or something like that. Hey, I don't mind spending my time trying to characterize a problem that should have been caught by the Sonic Foundry QA group, but don't penalize me for that by disabling my serial number...THAT IS BOGUS!!!!!!!!! |
|
Subject:RE: Same prob as everyone here... my setup... sound forge 5.0f + XP compatibility probs.
Reply by: spydakb
Date:3/19/2002 5:12:25 PM
Well, it definitely appears to have a tie in to the change that was made to my system (day one OK running on MOTU 2408 MKII...day two switch to Echo Layla...SF5 craps out)...if you check some of the other responses it appears that those who are having issues are those with Echo cards as well, not necessarily Midiman users (as yourself)...just a thought. KB |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: PoolDrop
Date:3/20/2002 1:58:03 PM
...ok, in fairness to SonicFoundry, they did reactivate my serial number right away once I called customer service. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: photon
Date:3/26/2002 12:04:01 PM
Any word on a resolution to these issues? I'm thinking of upping to 5.0f from the XP Studio5 version, and want to run it under MS XPpro. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: Iacobus
Date:3/26/2002 1:22:20 PM
You could go ahead and try the demo to see if it works fine with your system. (I'm still not having any problems with Sound Forge 5.0f and Windows XP Home.) Iacobus |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: billybk
Date:3/26/2002 1:32:08 PM
Yeah, go ahead and install SF5.0e, it runs fine in XP. I could never get SF5.0f to work in XP without having to invoke the W2K compatibility mode. I unistalled SF5.0f and re-installed the previous "e" update and now everything is back to normal. It always pays to keep a copy of the preceeding update, in case the new one does not take. The "e" update works fine in XP, while the "f" update closes down SF5.0 as soon as the splash screen appears. Hopefully, a "g" update will address this issue. Billy Buck |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: SonyBP
Date:3/28/2002 3:00:34 PM
For those having this problem... Please go into your Services app. This can be accessed from Start--->Control Panel, then Administrative Tools--->Services. Scroll down until you see Terminal Services. Is this set to disabled? If so, double click on it to bring up the Properties window. Halfway down you would see Startup type. Change that to Manual and click OK. Now right-click on the Terminal Services and click on Start. If it is set to Manual already, go ahead and start it if it is not running already. Once started try to run Sound Forge. This is by no means a sure thing... just something that I stumbled upon with a single user. Thought it was worth checking with everyone. Thanks, Brian |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: QuiOui
Date:3/28/2002 9:35:04 PM
SonicBP--Thanks! That worked perfectly (so far). Strange yeah?! |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: billybk
Date:3/29/2002 7:07:27 AM
Thanks Brian(SF) that did the trick! I had my Terminal Services disabled, which I had done previously, when I was "optimizing" my XP OS for digital audio. I did not realize that Terminal Services was needed for digital audio. It would be great if SF could post in the FAQ area what Services are required for using SF apps while using a W2K/XP OS. Many DAW freaks like to fine tune their systems for optimal performance while using the least amount of system resources :) Billy Buck |
|
Subject:RE: sound forge 5.0f + XP compatibility probs. -- runs in DEMO, but not after ACTIVATION.
Reply by: Disco72
Date:3/29/2002 4:31:03 PM
Here's my problem: I was running SF5 (build 117) with no problems on Win XP Home. I then upgraded to Win XP Pro and everything went wrong. SF5 would launch, but quickly vanished. I uninstalled it and reloaded it again. Same problem. I tried the compatibility tricks but that didn't work, either. I then uninstalled it again, reloaded and launched it in DEMO mode. No problem at all. But as soon as I activate it as a full program it shuts down again. I even updated SF5 to version 5f and it still does the same thing. It's been over a month with no help or hint of a solution from support. I'm beginning to get a little pissed off. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: spydakb
Date:4/1/2002 9:45:00 AM
Well....this seemed to fix my problem as well. KB |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: PoolDrop
Date:4/8/2002 3:35:12 PM
Hey....this worked for me as well! It also seems to have fixed the problem of not being able to record 24bit files in SF...yeah! PD. |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: djchico
Date:4/9/2002 9:44:52 PM
ok..Hi all.. I am have also an error problem... the program fun fine but when you try to edit the end or cut part of the wave, an error box pops up and says (you are about to lose all undo history if you click Yes, so of course I click No and all is safe and then when I try it again it works fine and no errors comes up.. all is working but this is really anoying now.. this happens ALL the time. I am running WinXP with 400mb and 60Gb on the harddrive 32bit vidio card, Penti III 964.. I am sure the system is well capable to handel the program but dose anyone have the same problem??? this had been a problem since day 1 and support talks about this ussue and claim they fixed it but still having this problem in XP only.. can anyone help>>????? thanks all... P.S. All here sound really helpfull and cool... great forum.....:) |
|
Subject:RE: sound forge 5.0f + XP compatibility probs.
Reply by: alienuterus
Date:11/3/2002 11:19:15 AM
Ummm... is there an equivalent procedure for win98? I'm experiencing the same problem (sf5 quits on splash screen after registration) but i'm running build 117 in win98. the only recent change to my system is that i installed a little freeware popup ad killer called popup go away, which i have since uninstalled. any help? |