Subject:Crash on any File operation after launch
Posted by: Peter Freeman
Date:8/16/2014 12:19:44 AM
For some reason, the latest build of SL (Mar 5 2014) will crash every time when doing basically any file operation, e.g. creating a new Project, using Import Layer, etc, on my early 2009 8-core Mac Pro with 16Gb RAM running Mac OS X 10.8.5. It works fine on my new Retina 15" MacBook Pro, however, running the same version of OS X. Problem report follows: Process: SpectraLayers [779] Path: /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/SpectraLayers Identifier: com.DIVIDEFRAME.SpectraLayers Version: 2.1.32 (???) Code Type: X86-64 (Native) Parent Process: launchd [183] User ID: 502 Date/Time: 2014-08-15 22:17:03.577 -0700 OS Version: Mac OS X 10.8.5 (12F45) Report Version: 10 Interval Since Last Report: 108862 sec Crashes Since Last Report: 7 Per-App Crashes Since Last Report: 7 Anonymous UUID: 7EF9AE2E-DEB8-CB80-0FDB-EF1230C90429 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 VM Regions Near 0: --> __TEXT 0000000100000000-00000001003ae000 [ 3768K] r-x/rwx SM=COW /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/SpectraLayers Application Specific Information: Performing @selector(itemFired:) from sender NSMenuItem 0x106a70a60 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 QtGui 0x0000000100588c9a QAccessible::uniqueId(QAccessibleInterface*) + 106 1 libqcocoa.dylib 0x00000001056ae961 QCocoaAccessibility::notifyAccessibilityUpdate(QAccessibleEvent*) + 17 2 QtWidgets 0x00000001012a500c QLabel::setText(QString const&) + 396 3 QtWidgets 0x000000010137b0d3 QProgressDialogPrivate::init(QString const&, QString const&, int, int) + 67 4 com.DIVIDEFRAME.SpectraLayers 0x000000010008f5ce LayersGui::SaveXML(QString, bool) + 2142 5 com.DIVIDEFRAME.SpectraLayers 0x0000000100079a27 LayersGui::SaveSession() + 119 6 com.DIVIDEFRAME.SpectraLayers 0x00000001000782c2 LayersGui::Close() + 2594 7 com.DIVIDEFRAME.SpectraLayers 0x00000001000cdf11 LayersGui::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 513 8 QtCore 0x0000000100c54c26 QMetaObject::activate(QObject*, int, int, void**) + 2550 9 QtWidgets 0x00000001011838cf QAction::activate(QAction::ActionEvent) + 255 10 QtWidgets 0x0000000101183d6a QAction::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 442 11 QtCore 0x0000000100c54c26 QMetaObject::activate(QObject*, int, int, void**) + 2550 12 libqcocoa.dylib 0x000000010569fdff -[QCocoaMenuDelegate itemFired:] + 47 13 com.apple.AppKit 0x00007fff829e7959 -[NSApplication sendAction:to:from:] + 342 14 com.apple.AppKit 0x00007fff82b1d36c -[NSMenuItem _corePerformAction] + 406 15 com.apple.AppKit 0x00007fff82b1d05a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133 16 com.apple.AppKit 0x00007fff8280a20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36 17 com.apple.AppKit 0x00007fff8280a097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135 18 com.apple.AppKit 0x00007fff82b16165 NSSLMMenuEventHandler + 342 19 com.apple.HIToolbox 0x00007fff877b1d1a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206 20 com.apple.HIToolbox 0x00007fff877b11e9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410 21 com.apple.HIToolbox 0x00007fff877c6fc9 SendEventToEventTarget + 40 22 com.apple.HIToolbox 0x00007fff877fdca9 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443 23 com.apple.HIToolbox 0x00007fff877a2a21 SendMenuCommandWithContextAndModifiers + 59 24 com.apple.HIToolbox 0x00007fff877a29d3 SendMenuItemSelectedEvent + 254 25 com.apple.HIToolbox 0x00007fff877a285f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94 26 com.apple.HIToolbox 0x00007fff8777e8bb MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605 27 com.apple.HIToolbox 0x00007fff8777dec8 _HandleMenuSelection2 + 565 28 com.apple.AppKit 0x00007fff829d58c6 _NSHandleCarbonMenuEvent + 245 29 com.apple.AppKit 0x00007fff828f7a9f _DPSNextEvent + 2073 30 com.apple.AppKit 0x00007fff828f6df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 31 com.apple.AppKit 0x00007fff828ee1a3 -[NSApplication run] + 517 32 libqcocoa.dylib 0x000000010569c2a7 QCocoaEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 2391 33 QtCore 0x0000000100c2105d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 397 34 QtCore 0x0000000100c24162 QCoreApplication::exec() + 354 35 com.DIVIDEFRAME.SpectraLayers 0x0000000100010927 main + 33127 36 com.DIVIDEFRAME.SpectraLayers 0x00000001000087b4 start + 52 Thread 1: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8c460d16 kevent + 10 1 libdispatch.dylib 0x00007fff83de6dea _dispatch_mgr_invoke + 883 2 libdispatch.dylib 0x00007fff83de69ee _dispatch_mgr_thread + 54 Thread 3: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 4:: Qt bearer thread 0 libsystem_kernel.dylib 0x00007fff8c460322 __select + 10 1 QtCore 0x0000000100c72213 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 547 2 QtCore 0x0000000100c72f58 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 680 3 QtCore 0x0000000100c73dca QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 250 4 QtCore 0x0000000100c2105d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 397 5 QtCore 0x0000000100a380e3 QThread::exec() + 115 6 QtCore 0x0000000100a3be60 QThreadPrivate::start(void*) + 352 7 libsystem_c.dylib 0x00007fff84f02772 _pthread_start + 327 8 libsystem_c.dylib 0x00007fff84eef1a1 thread_start + 13 Thread 5: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 6:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x00007fff8c460322 __select + 10 1 com.apple.CoreFoundation 0x00007fff8493cf46 __CFSocketManager + 1302 2 libsystem_c.dylib 0x00007fff84f02772 _pthread_start + 327 3 libsystem_c.dylib 0x00007fff84eef1a1 thread_start + 13 Thread 7: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 8:: SpectrumGui 0 libsystem_kernel.dylib 0x00007fff8c460322 __select + 10 1 QtCore 0x0000000100c72213 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 547 2 QtCore 0x0000000100c72f58 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 680 3 QtCore 0x0000000100c73dca QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 250 4 QtCore 0x0000000100c2105d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 397 5 QtCore 0x0000000100a380e3 QThread::exec() + 115 6 com.DIVIDEFRAME.SpectraLayers 0x000000010005b56e SpectrumGui::run() + 350 7 QtCore 0x0000000100a3be60 QThreadPrivate::start(void*) + 352 8 libsystem_c.dylib 0x00007fff84f02772 _pthread_start + 327 9 libsystem_c.dylib 0x00007fff84eef1a1 thread_start + 13 Thread 9: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 10: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 11: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 12: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 13: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 14:: QProcessManager 0 libsystem_kernel.dylib 0x00007fff8c460322 __select + 10 1 QtCore 0x0000000100bc5478 QProcessManager::run() + 136 2 QtCore 0x0000000100a3be60 QThreadPrivate::start(void*) + 352 3 libsystem_c.dylib 0x00007fff84f02772 _pthread_start + 327 4 libsystem_c.dylib 0x00007fff84eef1a1 thread_start + 13 Thread 15: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 16: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 17: 0 libsystem_kernel.dylib 0x00007fff8c4606d6 __workq_kernreturn + 10 1 libsystem_c.dylib 0x00007fff84f04f1c _pthread_workq_return + 25 2 libsystem_c.dylib 0x00007fff84f04ce3 _pthread_wqthread + 412 3 libsystem_c.dylib 0x00007fff84eef191 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x00000001068d3b70 rbx: 0x00000001068d3b70 rcx: 0x0000000100d39ab0 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd080 rsp: 0x00007fff5fbfd070 r8: 0x000000010448f000 r9: 0x0000000000000000 r10: 0x0000120000000003 r11: 0x0000000000000001 r12: 0x000000010f818688 r13: 0x00007fff5fbfd348 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x0000000100588c9a rfl: 0x0000000000010286 cr2: 0x0000000000000000 Logical CPU: 15 Binary Images: 0x100000000 - 0x1003adfff +com.DIVIDEFRAME.SpectraLayers (2.1.32 - ???) <6DC5EB3C-7FEC-32EB-9EC4-77CB8FF55062> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/SpectraLayers 0x100419000 - 0x100447ff7 +QtWebKitWidgets (5.2) <F34E2E58-F69D-3638-8B2D-24301B8B367C> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtWebKitWidgets.framework/Versions/5/QtWebKitWidgets 0x100472000 - 0x100486fff +QtMultimediaWidgets (5.2) <6399AA32-18CE-3977-B5EF-A2FD1A79342A> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtMultimediaWidgets.framework/Versions/5/QtMultimediaWidgets 0x100498000 - 0x100524ff7 +QtMultimedia (5.2) <91F5C349-BD6D-3E9C-B2A3-094914BF1A3E> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtMultimedia.framework/Versions/5/QtMultimedia 0x10057e000 - 0x1008fdff7 +QtGui (5.2) <1D90F282-6151-3035-8878-C6AFB7E54E1D> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui 0x100a12000 - 0x100f09fff +QtCore (5.2) <1CDDBA06-18A4-3012-93A6-C1E50440D003> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore 0x100ff7000 - 0x1010fbfff +QtNetwork (5.2) <F3C37525-003D-3C90-8859-9389CAC852BD> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork 0x10115f000 - 0x101612ff7 +QtWidgets (5.2) <20511AD2-CF71-368C-9F84-6BA80814FF03> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets 0x1017b3000 - 0x101a52fff +QtQuick (5.2) <31B45427-CCBA-38A5-BC6B-CA6F003E117D> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick 0x101b9d000 - 0x101ec2ff7 +QtQml (5.2) <C5F7F865-1EA5-3F10-A60B-EAB8A87161CB> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml 0x101fd6000 - 0x10200dfff +QtPositioning (5.2) <ED459C06-F9A3-3559-8C6E-26443B1B6C85> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtPositioning.framework/Versions/5/QtPositioning 0x102020000 - 0x102067fff +QtOpenGL (5.2) <5CCDC659-2305-35DA-95F6-997237B57E28> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtOpenGL.framework/Versions/5/QtOpenGL 0x102090000 - 0x1020b9fff +QtPrintSupport (5.2) <E54AEC0E-67DB-3D0A-B5CA-8B8AFBA0AF61> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport 0x1020da000 - 0x103898fff +QtWebKit (5.2) <9BBC91A6-3969-38F0-BCE1-855A38FCD175> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtWebKit.framework/Versions/5/QtWebKit 0x1043f8000 - 0x104422fff +QtSql (5.2) <932FFA8A-0BFD-3D77-B3A5-77B53DE38774> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtSql.framework/Versions/5/QtSql 0x104439000 - 0x104459fff +QtSensors (5.2) <D03DBD19-73FB-32B1-A941-79FE9C08ED8B> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtSensors.framework/Versions/5/QtSensors 0x104476000 - 0x10447bfff com.apple.agl (3.2.1 - AGL-3.2.1) <F3FD497C-AEB8-35CB-92D4-1669B941435F> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x1054d6000 - 0x1054dcff7 +libqgif.dylib (0) <8AD01367-19DE-3669-ABC0-4FE98DD3B7B9> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqgif.dylib 0x1054e1000 - 0x1054e6ff7 +libqico.dylib (0) <2AD7F5C9-FA28-3A97-95A2-8C5599D0A053> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqico.dylib 0x1054eb000 - 0x1054effff +libqsvg.dylib (0) <DD37F18F-A584-310B-A77B-5C7A466C48BF> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqsvg.dylib 0x1054f4000 - 0x1054f8ff7 +libqtga.dylib (0) <A5A4C61B-F8DD-37A5-9CD4-9E29D18481CB> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqtga.dylib 0x105683000 - 0x105713ff7 +libqcocoa.dylib (0) <847A2654-D22C-3B75-83F0-F0B420B72087> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/platforms/libqcocoa.dylib 0x105762000 - 0x10579dff7 +libqjpeg.dylib (0) <F9115138-23FD-32C5-A915-7F801305404C> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqjpeg.dylib 0x1057a7000 - 0x1057deff7 +QtSvg (5.2) <03531661-9BA9-3B37-B1D5-EE422B1EB00B> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtSvg.framework/Versions/5/QtSvg 0x107f00000 - 0x107f4eff7 +libqmng.dylib (0) <4567DBE1-30DE-34BB-B1A7-33C5B51A9DBC> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqmng.dylib 0x107f5f000 - 0x107f97ff7 +QtXml (5.2) <95437A17-0F0C-393D-AE9C-572A5FD40A01> /Applications/SpectraLayers Pro 2.1.app/Contents/Frameworks/QtXml.framework/Versions/5/QtXml 0x107faf000 - 0x107fb3ff7 +libqwbmp.dylib (0) <93727823-54AE-35A9-841C-8AE6455B68D9> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqwbmp.dylib 0x10aa25000 - 0x10aa81fff +libqtiff.dylib (0) <E9DFCFA2-002F-35F7-80C3-1193E19B7620> /Applications/SpectraLayers Pro 2.1.app/Contents/MacOS/imageformats/libqtiff.dylib 0x10fdf7000 - 0x10fdf7ff9 +cl_kernels (???) <6FFC7900-45B8-43A5-B310-E795E782D92C> cl_kernels 0x10fdfd000 - 0x10fdfeffb +cl_kernels (???) <3FB96D29-6E2A-4325-BB43-262A946A439A> cl_kernels 0x10ffc5000 - 0x10ffcefe7 libcldcpuengine.dylib (2.2.16) <B6E3B14B-1EAC-3FDD-8AED-87231A033BED> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib 0x10ffd4000 - 0x10fff6fff +libffmpeginterface.dylib (0) <B19ADF56-C489-349F-9AAC-EB4B2BE261B7> /Applications/SpectraLayers Pro 2.1.app/Contents/Plugins/Files/libffmpeginterface.dylib 0x1117ee000 - 0x1117f7fff +libwavencoder.dylib (0) <4B4AB33E-48A3-30F8-A969-AF7EE13B85F4> /Applications/SpectraLayers Pro 2.1.app/Contents/Plugins/Files/libwavencoder.dylib 0x1161c7000 - 0x1161ccfff +libopenal.dylib (0) <F68EF755-6216-37E5-87C0-D971D32E1748> /Applications/SpectraLayers Pro 2.1.app/Contents/Plugins/Devices/libopenal.dylib 0x1161ee000 - 0x1161f3fff com.apple.audio.AppleHDAHALPlugIn (2.4.7 - 2.4.7fc4) <EA592C9E-AD15-3DD0-85BE-D47BBBE04286> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn 0x1163f4000 - 0x1163f8ff7 +libextractnoise.dylib (0) <E21EBFD8-7D82-360A-900F-A0A9E0B2CC97> /Applications/SpectraLayers Pro 2.1.app/Contents/Plugins/Process/libextractnoise.dylib 0x116b6c000 - 0x116b97fff com.apple.audio.OpenAL (1.6 - 1.6) <0FBA7491-B817-39EE-8898-FF88C9485B50> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL 0x116ba8000 - 0x116bd6fe7 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address space (unallocated) MALLOC 601.6M MALLOC guard page 48K Memory tag=240 4K Memory tag=242 12K Memory tag=243 4K Memory tag=249 408K Memory tag=251 28K OpenCL 28K STACK GUARD 56.1M Stack 16.2M TC malloc 48K VM_ALLOCATE 16.6M __DATA 14.4M __IMAGE 528K __LINKEDIT 70.5M __TEXT 152.4M __UNICODE 544K mapped file 81.2M shared memory 308K =========== ======= TOTAL 2.0G TOTAL, minus reserved VM space 1.0G |
Subject:RE: Crash on any File operation after launch
Reply by: ChristoC
Date:8/16/2014 6:22:41 PM
As this Forum is primarily for user-to-user purposes, not necessarily read by developers, I think you may get more joy from registering a support ticket - Simply follow the My Account | My Support link at the top of this page, log in, and scroll down page to find the "ask a question" link - there you can fill in details of the problem and attach any supporting log files etc..... |
Subject:RE: Crash on any File operation after launch
Reply by: Peter Freeman
Date:8/18/2014 4:52:09 AM
Thanks for that - I didn't know about that, so I'll do it now. |
Subject:RE: Crash on any File operation after launch
Reply by: a guy called Jer
Date:8/29/2014 9:25:39 PM
Same problem. Already submitted my report. I can barely hit play when I import a file. Most of the time, I can't even do that. Extremely disappointing considering this is my first time actually using the software. And it's an official label project, not me horsing around. Sony, I'd really love it if I could use this not-inexpensive software. |
Subject:RE: Crash on any File operation after launch
Reply by: a guy called Jer
Date:9/8/2014 1:26:07 PM
I've been waiting 9 days for Sony to respond to my ticket. WTF is wrong with this company? This is a $400 program, and I can't even perform a single action without SpectraLayers crashing. Clearly, many users are in the same boat. Sony, you are sending a clear message that you do not care about your paying customers. Message last edited on9/8/2014 1:26:43 PM bya guy called Jer. |
Subject:RE: Crash on any File operation after launch
Reply by: hostens
Date:1/12/2015 6:56:07 AM
same here – only now SL2.1 crashes right after opening application. no answer from Sony yet. |
Subject:RE: Crash on any File operation after launch
Reply by: Sneddy
Date:1/15/2015 10:06:21 AM
I may be optimistic here but it will likely take v5 or V6 before they come close to their competitors (iZotope, Waves, Cedar, etc). IMO, Sony should never should have released any version of SL until it was up to the standard of their superb software (Vegas, Acid, DVD Arch, CD Arch, etc). I remember getting my first versions of Vegas and Acid - you could get up and running quickly and delve into the more complicated offerings at your own pace. SL is a great idea but there are only so many sirens that need eliminating in an audio recording!! Let's see if SL can do anything useful to a music track! I'm all ears if it can! |