blue screen when rendering

joejon wrote on 6/27/2014, 10:45 AM

I was rendering a short video in Vegas Pro 13 and when it was almost finished my computer blue screened. I didn't get the whole error message but I think it was something about Windows being shut down to protect it. I think it said something about exceeding buffer also. When my computer came back on Windows wouldn't start and it said to press any key or put a disk in. If I pressed a key the message keep coming up. It took about an hour but somehow I got Windows to run. I'm not even sure what I did that made it load. I have Win7 professional. I never had this happen with any program. I just got Vegas Pro 13 and have only rendered a few short videos. Now I'm afraid to use it. Do you think it might be something in the settings of Vegas? If you have any ideas or suggestion please let me know.

Comments

FrigidNDEditing wrote on 6/27/2014, 10:59 AM

Blue screens are almost always hardware related. Something wrong perhaps with your Motherboard, Ram, Video Card, or HDD(s). Usually these problems will surface during intensive usage ( Video gaming, Rendering, etc... ), where as just browsing the web, and doing mundane low power tasks will sometimes let them go un-noticed for a long time.

Sorry for your trouble

larry-peter wrote on 6/27/2014, 11:39 AM

It's doubtful it has anything to do with Vegas' settings. FrigidNDEditing put you on the right track.

The first thing I would suggest to anyone who is considering editing as a hobby or profession is to decide whether you are going to take the plunge into learning some intermediate-level computer maintenance skills, or have someone knowledgeable on hand to call on. You will be doing occasional troubleshooting.

I would add to Frigid's suggestions: check your CPU temperature - rendering puts a strain on it and if your cooling system or fans need cleaning or replacement, that's a common cause of BSD. Next look at your system's Event Viewer (depending on the OS you're using, there will be different ways to get to it, but start in Control Panel). Looking at events in System and Application, you should find the event that caused the blue screen and that can give you some clues to the cause. An insufficient power supply can also cause BSD when you're putting the system under stress, i.e. rendering.

If you come up with further info, this forum is full of people who will attempt to help.

Edit: if you continue to have Blue Screens, you may get your system back up faster with a cold reboot - while the computer is tuned off, disconnect the power cable and hold the start button down for 5-10 seconds to completely discharge everything inside. Then plug the cable back in and start as usual. This in itself won't prevent BS's but might get you running again quicker.

dlion wrote on 6/27/2014, 11:50 AM

fridgid is correct, much deeper problem than vegas.

could be heat-related - i had a pc that needed to be moved around, not up against a wall so the fans could work more optimally.i've also heard that dust bunnies in the case can cause instability.

other than that, i'd look at the hard drive.

john_dennis wrote on 6/27/2014, 11:53 AM

I've had two blue screens in the last couple of years. Both were hardware.

1) A DIMM failed with one and only one address and data pattern in error as detected by Memtest. Corsair replaced it under their warranty. Actually they replaced both DIMMs in a pair with parts that had twice the capacity because the P/N that I had was no longer available. In that respect, I wasn't too upset that it failed.

2) SATA connector that melted and shorted the power supply.

I'd look for a hardware cause twice before I suspected an application. I wouldn't be so certain about drivers, though.

I've never had a cooling issue, but I clean pretty often.