Subject:New PC, can't extract CD data

Posted by: MikeA

Date:5/28/2014 11:03:45 PM

Just built a brand new PC and loaded SF7 on it. (The OS is Win 7 64 bit Professional). The first thing I did was I tried to extract the audio data from a CD that I recorded and edit it. I got an "Exception has occurred" message. It reads"

Sony Sound Forge 7.0

Exception 0x80000004 (single step) IP:0x5EFF576
In Module 'sfcd.cdd' at Address 0x5ED0000 + 0x2F576
Thread: GUI ID=0x1588 Stack=0x18F000-0x190000
Registers:
EAX=00000000 CS=0023 EIP=05eff576 EFLGS=00200216
EBX=00000000 SS=002b ESP=0018f0dc EBP=0018f348
ECX=00000000 DS=002b ESI=00000011 FS=0053
EDX=0018f348 ES=002b EDI=00000000 GS=002b
Bytes at CS:EIP:
05EFF576: 05 50 8D 44 24 2C 50 E8 .P.D,P.
05EFF57E: 1E 9D FF FF 83 C4 10 8D ........
Stack Dump:
0018F0DC: 00001A00
0018F0E0: 0018F348 00090000 + FF348
0018F0E4: 05ED10BA 05ED0000 + 10BA (sfcd.cdd)
0018F0E8: 00000011
0018F0EC: 0018F348 00090000 + FF348
0018F0F0: 00000000
0018F0F4: 0018F348 00090000 + FF348
0018F0F8: 007791AC 00730000 + 491AC (sfcdi.dll)
0018F0FC: 00000000
0018F100: 0018F150 00090000 + FF150
0018F104: 0073515B 00730000 + 515B (sfcdi.dll)
0018F108: 00000000
0018F10C: 0000001A
0018F110: 0018F348 00090000 + FF348
0018F114: 00000000
0018F118: 04361C78 04300000 + 61C78
> 0018F128: 0073527B 00730000 + 527B (sfcdi.dll)
0018F12C: 0018F348 00090000 + FF348
0018F130: 00000000
0018F134: 00000002
> 0018F138: 00576FA0 00400000 + 176FA0 (forge70.exe)
0018F13C: 02485F80 02420000 + 65F80
0018F140: 00000000
0018F144: 00120012 00090000 + 90012
0018F148: 00000000
> 0018F1BC: 00730000 00730000 + 0 (sfcdi.dll)
- - -
0018FFF0: 00000000
0018FFF4: 0052160C 00400000 + 12160C (forge70.exe)
0018FFF8: 7EFDE000 7EFDE000 + 0
0018FFFC: 00000000

Does anyone have a clue as to what the problem might be? The DVD/CD burner plays the CD file just fine so it's not the disc. This is a CD that I recorded too, so it's not a copyright thing.

Any help at all would be appreciated.

Thanks,

Mike

Subject:RE: New PC, can't extract CD data

Reply by: Multitech

Date:5/29/2014 4:44:03 PM

Does it occur on different CD's?

Subject:RE: New PC, can't extract CD data

Reply by: Geoff_Wood

Date:5/29/2014 5:37:23 PM

Sounds like a dodgy or corrupt CD-drive driver. Try un/re-installing the CD-ROM device.

geoff

Subject:RE: New PC, can't extract CD data

Reply by: MikeA

Date:5/29/2014 7:35:38 PM

Problem Solved! I ended up having to adjust the Exctraction Optimization level for an older CD drive. I just happened to have a DVD in the drive listening to a concert (Pat Metheny!) and I clicked on the Extract Audio option and it let me into the Extract dialog and I saw the Configure button there.

Don't know why I had to reset that since this is a brand new Blu Ray Burner but by doing that it worked. I was able to put a CD in and extract the audio with no issues.
Thanks for the help guys.

Mike

Subject:RE: New PC, can't extract CD data

Reply by: MikeA

Date:7/30/2014 1:26:50 PM

I was wrong. The problem still persists. And yes, it is with different CDs. It's getting kind of old having to go in and make the adjustment on the Extraction Optimization slider each time I have this problem.

I haven't gone out to see if there another driver for my DVD unit so I'll go check that out next.

Subject:RE: New PC, can't extract CD data

Reply by: Geoff_Wood

Date:7/30/2014 5:20:37 PM

Not one of those nasty "Copy Controlled" CDs from a few years back, by any chance ? From memory the logo was a tall split isosceles triangle.

geoff