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Subject:Help SF? SF5e: All my mono files play in the left speaker only
Posted by: JoeD
Date:1/26/2002 6:52:17 AM

To any SF techs and forum users here...

After installing my vegas audio 2.0h and then sound forge 5.0 e on my Windows XP.....in sf50e my mono files only play out the left speaker.

Stereo files play great.

Vegas 2.0h mono and stereo play great.

Just sf50e shows this problem with mono files.
Any help on this? This is really bothersome....gotta solve it.

Not being new at all to building DAWS, I'm confident that all is properly setup (plus it only has this problem in SF5.0e.

Please help anybody?

WinXP
PIII 1ghz
512mg ram
2 delta 1010s

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: billybk
Date:1/26/2002 4:01:16 PM

Hey JoeD,
I know of the problem you are referring to.
Not sure of the root of the problem. But there is a work around solution. When using SF 5.0e, go into the Delta control panel and for the channel you are using for the mono signal, use the pan slider and center it.
You will need to do this for the input and output channel to hear the mono signal on both record and playback. You could save this Delta control panel setting and open it whenever you are using SF5.0e for quick retrival as a Delta control panel preset.

Billy Buck

WinXP
PIII 1Ghz
512MB
Delta 66(WDM .26)

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: JoeD
Date:1/26/2002 7:12:46 PM

Oh man, what? We shouldn't have to do this.
Is this going to be fixed? I sure as hell hope so, this is crazy. Wasn't this (50e) tested at all?

Thanks for the idea though, I tried that earlier and it works to some degree, but you're not getting the full output when you do this btw.

What the hell is really going on here though. Is it an XP issue with SF50e?
Cause I don't remember seeing this ever in win98\sf50e

JoeD

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: JoeD
Date:1/27/2002 11:29:26 PM

BUMP! (big time).

Please SF. Respond to this in the forum.
You're support isn't reacting to this timely at all.

Please send a fix or workaround (other than having to adjust my damn driver panel for correct mono playback....that is UNACCEPTABLE).

What is going on?

Joed

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: pwppch
Date:1/28/2002 5:49:22 PM

This is a 1010 driver problem.

This occurs at 24 bit only as far as I can see.

The reason is that the Delta drivers don't map or permit the KMixer to map the mono open on the device to both channels. To use 24 bit with WDM wave emulation, the software must open in WaveFormatExtensible mode. If you open a single channel, then you must tell the driver how you want the channels "mapped" to the available hardware. From my discussions with MIDIMan and Microsoft, the resolution of this is dependent on the kmixer and the underlying WDM driver.

We attempt to solve this by using all legal forms of channel mapping. The 1010 driver never produced the correct output.

MIDIMan is aware of this..


This is NOT an issue in Vegas(or ACID) as they ALWAYS open the hardware as stereo devices and the mix across the master bus as requiried.

Peter

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: pwppch
Date:1/28/2002 5:56:48 PM

Timely enough? 2 days from post to response. Give me a break Joe.

Give it a rest, ok?

Peter

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: JoeD
Date:1/28/2002 6:20:18 PM

we are talking about a FINAL VERSION driver here from Maudio (delta 1010). So now that YOU have proven it to be a driver issue...what does MAUDIO say as to what will be done about it?

do you think they inform us of anything? Think again.

This is false advertising is it not?

Isn't it true to say that this driver is not delivering the full functionality of the product with this news?

Can you PLEASE show us any replies you have received from maudio on this matter? What are they planning to do about a fix for this?

I am not done with them yet, but as you know, they completely disregard customer emails which deal with this subject. Not one reply out of 20 emails I've sent.

If no fix is promised, I will take extreme measures in getting my full $ back on their products (in this case - two delta 1010's)

Enough bullshit is enough.

JoeD


Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: JoeD
Date:1/28/2002 6:34:41 PM

Depending on when you counted sir. I sent emails to support begginning of last week. A total of 4 now to be exact...I decide to call today and I'm finally getting responses. Hmmm (thank you...really...but Hmmm...)

I'm not reffering to your FORUM response time (which now seemed to be much quicker than support).

ok?

Speaking of giving a break, how about posting this info in your knowledge base since it was known?

Do you have some sort of loyalty to these shmucks at maudio? If so why?

I wouldn't have even emailed you guys if I had seen IT WAS AN MUADIO DRIVER ISSUE (which only you guys seem to be privy to - screw the paying customers right?).

No - all "I" saw was that in sf50e (not any other app) that 24-bit mono files were only playing out the left side speaker. All other apps playback mono 24-bit files just fine. You do the math from there.

Why are you ASSUMING we are privy to this info here?

Well now I am....and I also see that (if history proves true) NOTHING WILL BE DONE ABOUT IT -MORE FUNCTIONALITY PROMISED WILL NOT BE THERE.

Why? It's Maudio. And if you think for one minute those slimy morons over there fill WE THE PAYING CUSTOMER in on the issues and promised FIXES for these problems you are HIGHLY mistaken.

See what had to happen? I had to go through this whole 3-ring circus just to get that maudio drivers (a final version no less) is at fault ONCE AGAIN.

I want my $ back Maudio. Every goddamned cent.

JoeD

Subject:RE: Help SF? SF5e: All my mono files play in the left speaker only
Reply by: JoeD
Date:1/28/2002 6:46:27 PM

BTW:

are you reading this maudio?

I have to go to sonic foundry to find out your further episodes in "ineptness".

JoeD

Subject:Let me tack on the other problems with delta drivers
Reply by: JoeD
Date:1/28/2002 9:46:18 PM

Since we know that the FINAL RELEASE driver for the deltas are a load of crap, here are the other outstanding "features" this delta offers:

- audio bleeding occurs between tracks (recording multiple tracks at once win98se thru XP. It's not known whether this driver related, SF application related, or delta hardware related.

- proper dual delta installation has NOT been fixed (syncing via spdif MAY help). Only a copy of the 2nd delta I\O is available.

- 24-bit\96khz recording is impossible (using any sf product). Some sort of distorted audio peaking occurrs on each even numbered channel (in a 16-track mono multitrack setup - vegas audio or video).
You can see the clipping when you rec enable all tracks.
** not that many would use 96, as 24\44.1 is my preffered project setting...but it is NOT working as this delta was advertised. 24\96 should work with 1 or more deltas.
occurs in win98-XP

JoeD




Subject:RE: Let me tack on the other problems with delta drivers
Reply by: pwppch
Date:1/29/2002 2:53:58 PM

>>- 24-bit\96khz recording is impossible (using any sf product). Some sort of distorted audio peaking occurrs on each even numbered channel (in a 16-track mono multitrack setup - vegas audio or video).
<<

In Win2000 there is a bug with recording 24/96. It causes distorted audio. Microsoft knows about it.

The problem does not manifest itself in WinXP, at least I have not been able to reproduce it.

The driver makes no difference, though it only occurs with WDM drivers. Native Wave drivers record correctly at 24/96 (assuming they support 24/96).

Peter


Subject:RE: Let me tack on the other problems with delta drivers
Reply by: JoeD
Date:1/29/2002 8:58:00 PM

well then let me confirm it with you.

I get audio peaking when I record enable in win98 thru XP on every EVEN numbered channel (before any sound is even going to the channels btw). I have already sent you this info before.

Delta drivers applicable: all (tried 4.1.22.27 in win98se thru latest wdm (.26) in XP)

this reply doesn't apply to this problem.
-----------------

I see you didn't fix the stereo playback problem in the new 50 f update.
Problem again: 24-bit file, highlight either R or L channel of stereo file. Playback SHOULD only playback highlighted channel. It does not - it plays stereo.

JoeD

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