New Blue activation

The Kid wrote on 4/18/2014, 10:51 PM

I ordered Vegas pro as i am going through it there is some new Blue stuff there and when I try and play around with it i have to have activation. There is no activation code in my email for New Blue is there something else I have to do??

Thank You in advance for any replies

Daryl

Comments

jetdv wrote on 4/20/2014, 7:39 AM

Daryl, check with newblue tech support and we'll take care of you.

We have noticed that the Titler Pro 3 Starter Pack effects and transitions are not being activated with the Titler Pro 3 serial number. This will be corrected and a new installer will be made available soon.

wilvan wrote on 4/20/2014, 11:40 AM

I installed the newblue essentials VI on a spare system where I installed the recent bought vegas pro 13.
No serial was in the mail of sony for newblue and in order to activate , did send my e-mail adress and would get a reply with the instructions .
Did not receive an email.
Aren't you guys making activation a little complex happening ?

jetdv wrote on 4/21/2014, 9:09 AM

You don't need the e-mail for it to activate. It activates and then you are supposed to be sent an e-mail. We are looking into the e-mail issue.

set wrote on 4/21/2014, 9:28 AM

+1 to me too Edward. I haven't received the e-mail.

jetdv wrote on 4/21/2014, 12:46 PM

To anyone who has not received an e-mail, here's what it says:

Welcome to NewBlueFX. Thank you for setting up your account. Within your account page you'll find all the information you need about product versions and available upgrades.

Listed below are places to learn all about NewBlueFX tips and tricks, stay up-to-date on the latest offerings and news.

Various places listed are www.newbluefx.com, our facebook page, and our twitter account. The e-mail then continues:

Where to Begin? Be sure to watch our tutorials to learn how to get the most out of your NewBlueFX plugins. Join our communities. Don't miss out. Get real-time access to special discounts, offers and promotions when you join us on Facebook and Twitter.

Just an informative e-mail. It may be in your "Spam" folder if you did not receive it. You do not need the e-mail for any "activation" information. Once installed, VE6 will be activated.

If you still wish more details on the e-mail, please send a note to support at newblueinc.com and I'll certainly make sure you get the proper information.

The Kid wrote on 4/21/2014, 11:50 PM

Thanks for the response i appreciate it very much and will check with tech support.
Daryl

wilvan wrote on 4/22/2014, 11:59 PM

Thanks Ed , it was a little confusion , did not get the mail but since it was irrelevant anyway , doesn't matter .
My workstations are disconnected all the time from the internet ( as per avid guidelines in order to maximize speed ) except for the required activation processes.
The laptops take care of administrative tasks such as mail , office , etc....

jetdv wrote on 4/24/2014, 9:44 AM

An update to Titler Pro 3 has now been released that fixes the Starter Pack activation issue. You can find the new update here:

http://www.newbluefx.com/downloads/Windows/NewBlueTitlerProForWindowsSetup30.exe

There are a few other minor bug fixes as well.

I have also heard from multiple people asking about rotations above 360 degrees. Yes, this is possible but only after you turn on keyframing. There is really no need to go above 360 degrees if you are not keyframing as 270 and 630 and 990 would all look identical, for example.