Subject:WebRoot IDs "w.32.Malware.Gen" Infection on Disc
Posted by: Timetraveler
Date:12/10/2013 9:52:07 PM
I just plunked considerable money down on the entire Audio Master Suite only to find out it's impossible to install SpectraLayers Pro 2 because of a "recognized threat" identified as "w.32.Malware.Gen" on the Sony supplied disc. The same threat is identified on a separate "trial copy" of the program that is in a file on the Sound Forge Installation Disc, so it's a fundamental problem. I tried to download the latest version of this plonker on the Sony Website, and that proved to be a constant exercise in futility because a complete file can't be found, so here we are. Nowhere. I'd be interested in hearing Sony's take on this but they seem to maintain their distance, I haven't figured out how to get through so I'm starting here for the benefit of public disclosure. I also contacted WebRoot and we're pursuing the possibility of this being a "False Positive". Let me know if you're having the same issues, and I'll keep you informed. |
Subject:RE: WebRoot IDs "w.32.Malware.Gen" Infection on Di
Reply by: ChristoC
Date:12/10/2013 10:32:24 PM
If this were an actual Sony issue with providing malware, this forum would be choked with complaints wouldn't you think? The possibility of this being a "False Positive" is more likely..... SpectraLayers Pro 2 ..... I tried to download the latest version of this plonker on the Sony Website, and that proved to be a constant exercise in futility because a complete file can't be found It is there for all to discover and download - goto http://www.sonycreativesoftware.com/download/updates/spectralayerspro Disable WebRoot. Message last edited on12/10/2013 11:09:58 PM byChristoC. |