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Subject:Marker freeze system completly : Solution
Posted by: tomtom
Date:1/4/2002 4:26:27 PM

I finally found the solution for my problem. It's the color depth of the video card.

At 32 bit on my ATI all-in-wonder, I can reproduce the problem easily.

At a 16 bit color depth the system stay stable and I can move and play with the marker without any trouble.

Is it a Sound Forge problem? An ATI driver problem? Doesn't know but for sure it's the only program that's making this problem so far. And working at a 16 bit color depth fix my problem. Curious.

So if you face this kind of trouble, check your color depth.

Tomtom

Subject:RE: Marker freeze system completly : Solution
Reply by: kryten
Date:1/4/2002 9:31:13 PM

It could very well be another problem...I don't know what your hardware is besides the ATI card, but the following happened to me.

ATI drivers and ALi motherboard chipsets have had a rocky relationship on at least 2 Asus motherboards. I had the same problem a couple of years ago with about 16 machines where I work. The boards were both the P5A and P5A-B boards and I ended up returning the ATI cards because of the clash. Not long after, ALi came out with a new set of drivers that seemed to take care of the problem.

Make sure you have the latest motherboard chipset drivers for your board. You may then be able to safely go back to 32-bit color.

Subject:RE: Marker freeze system completly : Solution
Reply by: tomtom
Date:1/5/2002 9:56:34 AM

I agree with you about the compatibility problem between ATI and several MB. What is stange here is that Sound Forge was the only application with this kind of trouble. And so far my system is amazingly stable under XP and win98se.

It could useful for Sonic Foundry to test this feature in some hardware configuration for this this color depth problem. I'm working under 1024 x 768.

Subject:RE: Marker freeze system completly : Solution
Reply by: RumpL4skn
Date:1/7/2002 10:09:45 AM

I strongly recommend (as do most audio software developers) that you run your display at 256 colors, not 16 million at ANY bitdepth. Unless you find the color result totally repulsive, you will get MUCH better results with audio applications.

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