Another Blue Screen Of Death with SF11 -Sound Forge - PC

Subject:Another Blue Screen Of Death with SF11 Posted by: bdg Date:9/4/2013 8:55:48 PM After my BSOD with SF11, I finished off yesterdays recording with SF9 and had no problems. Today however I went back to SF11 for my next editing job and got the onset of a BSOD where the curser and audio become offset and odd artifacts happen on the screen (some areas go black instead of their normal colour). I saved then shutdown SF11 and restarted it. No problem. However an hour or so later into the edit again it happened and this time I decided to see if it would crash Win 7. I saved my work, and closed down my other open programs (Thunderbird and Vegas 12). Then I went back into SF11 and closed two other audio files I had open and minimised. Now I maximised the file I had been working on and started listening to it and moving the cursor around - then - BLOOP - Blue Screen Of Death. I suppose I ought to tell someone at Sony about this. Hope it's not just me...
Subject:RE: Another Blue Screen Of Death with SF11 Reply by: bdg Date:9/4/2013 9:31:44 PM This is odd - I can't log in to get email support - even though when I go back to this forum I'm still logged in! I wonder if I have to create a new account? Anyone know?
Subject:RE: Another Blue Screen Of Death with SF11 Reply by: pwppch Date:9/4/2013 9:46:09 PM Forge does not have any kernel level code, so in and by itself can not cause a BSOD. However it does talk to hardware with drivers that can cause this. If you go to the system logs, you can sometimes tell exactly which device or service caused the BSOD. Are you still using the Creative Labs audio? Are you using ASIO, mapper, or wave classic? Have you checked to see if you have the latest drivers for your audio hardware? Does the problem happen if you use the mapper when your default Windows audio devices are your mother board built in hardware? Peter
Subject:RE: Another Blue Screen Of Death with SF11 Reply by: bdg Date:9/7/2013 11:42:30 AM Good points, thanks. I installed the latest SB driver yesterday. Also changed from Soundmapper to ASIO. No problem so far but then I haven't done any big edits since then either. I had no problems editing with SF9 using my new SB card and as I said in my original post I have not had a BSOD for several years. Note that this was editing with the same two files that gave me the BSOD's in SF11 - only change was a warm boot (obviously :) and firing up SF9. So it is obvious to me that all things were equal and SF9 worked while SF11 gave me 2 BSOD's plus one that was about to happen. And yes, I am "still" using the SB, after all it's brand new, has excellent specs, and is the only high quality sound card I can find for my (PCIe only) motherboard. I tried the Asus Xonar but it caused huge pulses of noise in my speakers at odd times so I had to abort on that. Burr-Brown DAC's, 124db sig/noise (that's good stuff).

Subject:Another Blue Screen Of Death with SF11

Posted by: bdg

Date:9/4/2013 8:55:48 PM

After my BSOD with SF11, I finished off yesterdays recording with SF9 and had no problems.
Today however I went back to SF11 for my next editing job and got the onset of a BSOD where the curser and audio become offset and odd artifacts happen on the screen (some areas go black instead of their normal colour).
I saved then shutdown SF11 and restarted it. No problem.
However an hour or so later into the edit again it happened and this time I decided to see if it would crash Win 7.
I saved my work, and closed down my other open programs (Thunderbird and Vegas 12). Then I went back into SF11 and closed two other audio files I had open and minimised.
Now I maximised the file I had been working on and started listening to it and moving the cursor around - then - BLOOP - Blue Screen Of Death.
I suppose I ought to tell someone at Sony about this.
Hope it's not just me...

Subject:RE: Another Blue Screen Of Death with SF11

Reply by: bdg

Date:9/4/2013 9:31:44 PM

This is odd - I can't log in to get email support - even though when I go back to this forum I'm still logged in!
I wonder if I have to create a new account?
Anyone know?

Subject:RE: Another Blue Screen Of Death with SF11

Reply by: pwppch

Date:9/4/2013 9:46:09 PM

Forge does not have any kernel level code, so in and by itself can not cause a BSOD. However it does talk to hardware with drivers that can cause this.

If you go to the system logs, you can sometimes tell exactly which device or service caused the BSOD.

Are you still using the Creative Labs audio? Are you using ASIO, mapper, or wave classic? Have you checked to see if you have the latest drivers for your audio hardware?

Does the problem happen if you use the mapper when your default Windows audio devices are your mother board built in hardware?

Peter

Subject:RE: Another Blue Screen Of Death with SF11

Reply by: bdg

Date:9/7/2013 11:42:30 AM

Good points, thanks. I installed the latest SB driver yesterday.
Also changed from Soundmapper to ASIO.
No problem so far but then I haven't done any big edits since then either.

I had no problems editing with SF9 using my new SB card and as I said in my original post I have not had a BSOD for several years. Note that this was editing with the same two files that gave me the BSOD's in SF11 - only change was a warm boot (obviously :) and firing up SF9.
So it is obvious to me that all things were equal and SF9 worked while SF11 gave me 2 BSOD's plus one that was about to happen.

And yes, I am "still" using the SB, after all it's brand new, has excellent specs*, and is the only high quality sound card I can find for my (PCIe only) motherboard. I tried the Asus Xonar but it caused huge pulses of noise in my speakers at odd times so I had to abort on that.
*Burr-Brown DAC's, 124db sig/noise (that's good stuff).