Subject:Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Posted by: keeper

Date:12/29/2001 12:23:10 PM

Both my Acid 3.0 and Sound Forge are displaying an error message at start-up after months of using them with no problem. This is what they say:

1.
C:\Programs Files\Sonic Foundry\ACID 3.0\ACID.EXE
A device attached to the system is not functioning.

2.
The ACIS.EXE file is
linked to missing export SFCDI.DLL:?SfDdi_Initialiize@@YGJPAUHINSTANCE_@@KPADK@Z.

Can anyone help me with this problem? I've emailed Sonic Foundry and wouldn't you know, they're closed on the weekends. I and my clients are not happy.

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: Iacobus

Date:1/1/2002 11:32:47 AM

Did you try uninstalling and reinstalling both ACID and Sound Forge? Sounds like something got corrupt. (Maybe that DLL? I'm not exactly techie on issues like this, but I've seen enough to suggest it.)

("When criminals in this world appear
And break the laws that they should fear
And frighten all who see or hear
The cry goes up both far and near
For Underdog! Underdog! Underdog! Underdog!") :)

Iacobus

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: keeper

Date:1/2/2002 11:43:31 AM

Thanks. Yes I did uninstalled Sound Forge but not Acid, I don't want to lose a major project I'm working on, and not only did it not work but it has become more difficult to access.

Any other suggestion? I've must finish this project ASAP. The deadline has come and gone.


"You're humble and lovable. Bless you sir."

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: Rockitglider

Date:1/2/2002 12:45:57 PM

Hello,

Is this on Windows XP?

Rockit

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: Jasp182

Date:1/2/2002 1:01:27 PM

I would guess that you have a corrupt or invalid version of that .dll corresponding to the version of the programs you are running. That "linked to missing export" usually means that the dll file mentioned is being called but doesn't match the version expected or cannot carry out the function (that message shows up for just about any windows application). Since the file starts with the letters "sf", I would gather it's installed by one or more of the Sonic Foundry products, so try renaming it to sfcdi.old, and uninstalling/reinstalling (make sure your important files are backed up if they are stored in the main directory for the program). I'd really like to hear the solution to this one...so please post it if you have a chance.
Thanks,
Rich
http://www.InsomniacRecords.com

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: Iacobus

Date:1/2/2002 1:16:11 PM

Hmmm...upon closer inspection, I don't have that "ACIS.EXE" file that you spoke of in your first post, nor could I find anything on the Internet dealing with such a file. Do you have any idea what "ACIS.EXE" is? In Win 9x, you can easily find out where this file resides by going to "Start>Find>Files or Folders" and entering the file name in the "Named" field. Click "Find Now".

I found two instances of SFCDI.DLL in both my ACID folder and Sound Forge folder. The description of the DLL is "Sonic Foundry CD/CDR Interface Library".

Iacobus

Subject:RE: Help! Underdog Help! Acid 3.0 and Sound Forge Not Starting. Claims Missing Start-up Link

Reply by: SonicJG

Date:1/2/2002 5:27:57 PM

Indeed the file sfcdi.dll is for the CD interface...

Just a couple quick ideas:

1. What OS are you using?
2. Has anything changed with respect to your CDR or CD-ROM drives recently? Perhaps moving them around or adding a new one has caused an issue.
3. What CD drives do you have in your system?
4. Have you installed any other software (from SF, or otherwise) recently?