Subject:MP3 $20?

Posted by: keith

Date:12/11/2001 2:37:58 AM

I have SF 5.0, bought and paid for. I guess I haven't used it in a while to convert to MP3 so I never noticed that they want $20 to do this little trick (batch converter too).
It use to be free. Did I do something wrong during my install or is this for real?
I got frustrated enough to try to buy it and there were server problems.

Subject:RE: MP3 $20?

Reply by: sk

Date:12/11/2001 5:58:14 AM

Doesn't sound right to me.
How long ago did you buy 5.0?
If I'm not mistaken when I used SF to save a wav file as mp3 for the very first time I got some annoying little screen that made me register the thing with SF, but it was free. I purchased 5.0d about 2 or 3 months ago. (The time stands out in my mind because I'm pretty sure I've used up the whopping 2 months 'free support' period waiting 3 weeks each for 2 email support requests. ;-)

SK

Subject:RE: MP3 $20?

Reply by: Ted_H

Date:12/11/2001 9:44:02 AM

The mp3 plug-in is free. You should be able to register it automatically by selecting "Register Online." Otherwise, call 1-800-577-6642 and we will register you over the phone.

Ted