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Subject:Oh no.
Posted by: prugelknaben
Date:11/14/2012 10:58:09 AM
I was so happy when I saw Sound Forge being released for Mac, i went ahead and bought it on reflex. Have just installed it, tried to open 3 files, and SF just went ahead and crashed every time. How sad! |
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Subject:RE: Oh no.
Reply by: J.
Date:11/14/2012 1:10:38 PM
Perhaps you could specify the type and format of files you tried to open... J. |
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Subject:RE: Oh no.
Reply by: prugelknaben
Date:11/14/2012 1:59:21 PM
Sure. I was just so disappointed, I closed the laptop and went out. Here goes. MacBook Pro 2.8GHz Intel Core i7, 8 GB 1067 MHz DDR3 - running 10.8.2 SF 1.0.21 (Build 3) Did some recordings on a new Zoom Handy H4n recorder, wanted to test it. Wav-files, 44.1, 16bit. Short files, around 2 - 3 minutes. I doubleclicked the file (one each time) in the mediabrowser inside SF, and it crashed immediately. This repeated several times. |
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Subject:RE: Oh no.
Reply by: SonySQAPete
Date:11/14/2012 2:23:16 PM
Could you open a formal issue with tech support? We'd like to get our hands on these files, as well as gather some additional information about the state of the app when it crashed. |
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Subject:RE: Oh no.
Reply by: prugelknaben
Date:11/15/2012 12:51:48 AM
Sure. Thanks. |
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Subject:RE: Oh no.
Reply by: Geoff_Wood
Date:11/15/2012 1:45:20 PM
I've found that it is always best (not just with SF) to copy files to a local drive (ie not opening through a USB subsystem) before opening. See if that helps. geoff Message last edited on11/15/2012 1:46:29 PM byGeoff_Wood. |
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Subject:RE: Oh no.
Reply by: prugelknaben
Date:11/16/2012 6:50:20 AM
The files are on my harddrive, thanks:) |