Community Forums Archive

Go Back

Subject:SF crashes , cant use!
Posted by: kerplunk
Date:10/23/2012 4:29:59 PM

I am using 10.7.5
pretty much a brand new macpro with hardly any software installed on it,
anyway it crashed after i opened the first bloody file
now it wont run, says dont restore or restore windows, both options crash the prog again,
is there a way to clean the log or something?
otherwise i am demanding my money back.
I feel an idiot for buying this now, should have known ALL mac sound editors are crap, unbelievable really
.

Subject:RE: SF crashes , cant use!
Reply by: kerplunk
Date:10/23/2012 7:27:26 PM

forced a default restart by holding cntrl +shift
I think the problem is tht it wouldnt load a 32 bit file, even itunes will play these files, SF crashes, pathetic

Subject:RE: SF crashes , cant use!
Reply by: pwppch
Date:10/23/2012 8:29:14 PM

What is the type of media? Where was it created?

Peter

Subject:RE: SF crashes , cant use!
Reply by: DaveComposer
Date:11/4/2012 11:36:38 AM

I'm having the same problem. It crashed on me in the middle of editing a sound and now I can't get the software to open no matter how many times the "reopen" and "restore windows" keeps coming up. This is really disappointing. I was so incredibly excited to hear about SF for mac, but most of the features from 9.0 are not included. Where is the utility to pitch shift a sound over time? Where are all the old sony plugins?

I still can't get SF to reopen!

Dave

Subject:RE: SF crashes , cant use!
Reply by: SonySQAPete
Date:11/4/2012 2:18:30 PM

Hold down shift + control while clicking the icon. This should reset the app and remove the issue on launch.

If that doesn't resolve the issue, try this -

1) In Finder, hit Cmd+Shift+G and enter: ~/Library/Preferences
2) Delete all files that start with: com.sony.SonyCreativeSoftware.Sound-Forge-Pro
3) In Finder, hit Cmd+Shift+G and enter: ~/Library/Saved Application State
4) Delete all files that start with: com.sony.SonyCreativeSoftware.Sound-Forge-Pro
5) Empty the Trash
6) Restart Sound Forge

Subject:RE: SF crashes , cant use!
Reply by: DaveComposer
Date:11/4/2012 2:34:34 PM

Thank you! It's now back up and running.

Dave

Go Back