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Subject:Cross-grade link broken with Chrome
Posted by: bbcdrum
Date:10/4/2012 12:40:00 PM

I just got the SF Pro Mac email announcement. The "cross-grade" link works with IE-9 but gets me a 404 with Chrome (latest version). Doesn't matter if I click the link or copy and paste the link address. (Win 7-64 SP1)

Thanks.

Subject:RE: Cross-grade link broken with Chrome
Reply by: ForumAdmin
Date:10/4/2012 1:03:52 PM

Thanks for the note. Would you mind sharing your email client (GMail, Yahoo, etc.) with us so we can see if it's the mail client that is altering the email link before it connects to our servers?

For the record, the URL is : http://www.sonycreativesoftware.com/crossgrade/soundforgepromac
And that URL works in all browsers, including Chrome.

Subject:RE: Cross-grade link broken with Chrome
Reply by: bbcdrum
Date:10/4/2012 1:07:43 PM

Thanks for the prompt reply and the link.

I am using gmail.

Thanks!

Kevin

Subject:RE: Cross-grade link broken with Chrome
Reply by: ForumAdmin
Date:10/4/2012 1:20:08 PM

This should be fixed now, thanks for bringing it to our attention.

Subject:RE: Cross-grade link broken with Chrome
Reply by: bbcdrum
Date:10/4/2012 1:32:00 PM

You are very welcome. The link now works for me. I look forward to trying Sound Forge on my MacBook. (never thought I'd be saying THAT!)

Thanks again for your prompt attention.

Kevin

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