Has Sony abandoned Vegas Pro?

flacnvinyl wrote on 8/30/2012, 2:40 PM
Vegas 11, no updates in 4 (FOUR) months. 64bit is unstable on many longtime users, myself included. No responses from Sony Tech Support. No patches. Nothing.

Has Sony abandoned Vegas Pro, or at the least 11?

If Vegas 12 or 'Special Edition' is released prior to a patch for 11, that is the end of my relationship with Vegas. I LOVED Vegas back in the day, and love the straightforward no-transcoding workflow, but I have completely had it with Sony.

Right now they are actively demonstrating how little they think of us users.

Comments

JJKizak wrote on 8/30/2012, 2:46 PM
Yogi Berra had a saying, "When things get worse they may get worser or better".
OK, I just made that up.
JJK
TheHappyFriar wrote on 8/30/2012, 3:02 PM
Same people develop the software as Vegas 4.
Tech Diver wrote on 8/30/2012, 3:30 PM
If the problems we are having are due to some fundamental architectural flaw, it will take a while to correct, as these are deep routed and systemic. However, if the problems are just a whole bunch of implementation errors at the functional level, I am surprised that there have not been more releases.

Peter
flacnvinyl wrote on 8/30/2012, 4:03 PM
Every time Vegas 11 crashes I sent in custom error reports, all info, detailing the problem and providing contact info INCLUDING email and phone numbers. They have never once responded to a thing..

Same with Sony tech support on here. The fact that there are ZERO Sony reps on here answering questions is a testament to what Sony REALLY thinks.
aboukirev wrote on 8/30/2012, 4:27 PM
Sound Forge for Mac is coming and, I imagine, some resources were dedicated to that task. However, that is also beneficial for Vegas as a cross-platform foundation for future development/versions.
winrockpost wrote on 8/30/2012, 4:31 PM
.........Same people develop the software as Vegas 4.

You know that ? Same programmers , I seriously doubt it.. but I don't know it.
rs170a wrote on 8/30/2012, 4:34 PM
The fact that there are ZERO Sony reps on here answering questions is a testament to what Sony REALLY thinks.

This has always been a USER forum with periodic comments from various Sony tech folks.
I agree that it's not as good for manufacturer participation as it was back in the Sonic Foundry days but there are a lot more demands on the Sony folks these days.

Mike
MUTTLEY wrote on 8/30/2012, 5:24 PM

As Mike refereed to and you can clearly read on the forums main page "The Sony Creative Software discussion forum is a peer support area where you can share tips and advice with other Sony Creative Software product users."

And did you maybe used to go by another name here on the forums? Clearly you've been doing this awhile, your oldest vid on YouTube is from two years ago (loved the chubby Angus!) but I'm always a little curious when someone new to the forums who's majority of posts are negative claim to be a long time user yet have a new account (yours being created just two months ago).

Beyond that truly sorry your having issues, hope in one way or another they get sorted out, truly do. I'd only suggest that perchance you not try to read too much into the tea leaves and state speculation as fact. You've made it quite clear in a good number of your posts that you will find another editing solution if your demands are not met. I understand your frustration but there's really no need to regurgitate the same threats in multiple threads especially when, as has been pointed out, this is a "peer support area."

- Ray
Underground Planet
Andy_L wrote on 8/30/2012, 6:06 PM
Has sony abandoned Vegas Pro? No.

But I think there will be no more V11 releases. My prediction is that sony will offer existing V11 users a *slightly* sweeter than usual upgrade offer for V12. Slightly.

Many will grumble about that, but in the end, if V12 offers nothing other than just rock-solid stability and fixes for all the many issues going back to V9, people will pay the money and ultimately be happy with it.

I have a prediction about how likely the bug-free V12 scenario is, but I'll keep that one to myself.
ushere wrote on 8/30/2012, 6:29 PM
However, that is also beneficial for Vegas as a cross-platform foundation for future development/versions.

please explain how having a small team working on two versions of the same program is better than one version utilizing all resources?

aboukirev wrote on 8/30/2012, 7:29 PM
@ushere
What I meant is they can prototype and debug cross-platform code with new Sound Forge and then bring that into Vegas. Porting user interface from Windows to Mac presented challenge to all companies that have faced it.

Having small team cannot be helped now, I guess. If Mac versions of products take off, Sony might bring in more developers. That's pure speculation though.
flacnvinyl wrote on 8/30/2012, 7:52 PM
You guys are right about the fine print. The difference being that a company who are producing a 'professional' NLE, have worse support than Google/Vimeo/Adobe/Yamaha/any other professional company out there. Heck, even Dell techs actually post in their support forums. If I wanted user support for an NLE I'd just post on dvxuser like I have for years. Same username.

MUTTLEY, why are you making this a personal argument? No, I have never been known as a different user on here. I joined this forum when my frustrations hit a peak with Vegas 11, which according to you and my registration date, was a few months ago. I have been using Vegas since 2002 and I have no clue what version was standard at that time. I actually started off using it purely for audio recording as I was familiar with it from a short film project and found it to be much more affordable, accessible and intuitive than ProTools. So yes, I am a long time user. I started my company 2 years ago, and at that point I removed or made private every video I had created prior to that. Those of us who work in HD never want anyone to stumble on SD work from 2002. So yes, long time user here.

I am shocked that Sony offers so little support on the front end, let alone a forum like this. This reminds me of the Archos forums... They made PMP devices prior to Android, and their forums are like this.. Filled with angry owners of Archos devices.

The reason this forum has 'angry' threads is because folks like myself, who depend on a reliable NLE, and have paid money for the latest version, are forced to deal with insane problems in order to continue working in that NLE. There is a reason Red Giant no longer considers Vegas worthy of their time. If Sony's tech support were active and actually responded to emails, then I would not be on here.

You are spot on regarding my previous posts. At this point I'd be better off just quietly leaving. My workstation is flawless, runs CS6 and just laughs. With Vegas I have a project that has taken me an entire week rather than 2-3 days, purely due to the insane crashes Vegas is putting out. I stabilize a clip, it crashes. I hit play, it crashes.. Wait... re-read that last one...

I HIT PLAY.
IT CRASHES.

What other NLE has that as a feature?

"Turn GPU off."
OK, done.
I HIT PLAY.
IT CRASHES.

"Ohhhhh... Its because you are using the 64bit version. Install the 32bit version and you wont have these problems!"

Seriously?? Don't use the latest version of the 'professional' NLE in a 64bit environment, IE: Windows 7.

I really do. When it works. Vegas 10 64bit, which was and is fine, and is where I'm finishing up all my projects. Vegas 11 is on ebay currently.

Peace.
Laurence wrote on 8/30/2012, 7:54 PM
> ...but I'm always a little curious when someone new to the forums who's majority of posts are negative claim to be a long time user yet have a new account (yours being created just two months ago).

No reason to go where there's help until you have a problem. Makes sense to me.

Two years ago is when I started having problems as well. V10 had a really rocky start, then just when most of the bugs were worked out, it was abandoned for V11 which has yet to work on my system.

I don't expect V11 to ever work for me, but I have high hopes for V12.
MUTTLEY wrote on 8/30/2012, 8:15 PM

Don't think I made anything personal, was only curious. Actually said I was sorry you were having issues and that I hoped in one way or another they get sorted out. Suppose I could ask why you're being so defensive but what would be the point?

At this point it also seems like you're mocking the suggestions people have given in an effort to help figure out where the issue lies so won't offend with any other questions.

"There is a reason Red Giant no longer considers Vegas worthy of their time."

Red Giant had bailed for a bit (broke my heart) but came back, I use Magic Bullet all the time. Hoping you don't know something that I don't.

Regardless, good luck.

- Ray
Underground Planet


jimsch wrote on 8/30/2012, 9:25 PM
Try setting your Dynamic Ram Preview to 0. Worked for me, hope it helps.
Laurence wrote on 8/30/2012, 11:15 PM
I have 16GB of RAM.
Tim20 wrote on 8/31/2012, 6:13 AM
I did a little poking around yesterday and learned Sony Software as of 2011 employs 80 people down from 110 a few yrs previous. Also as of yesterday they had 4 software postions that had opened within the last month. Two of those are Senior Software Engineers.

My past experience tells me when a company that size has multiple job openings in a specific area that things are going bad and people are leaving, or a shakeup is going on. Then again it could be an expansion.
JJKizak wrote on 8/31/2012, 7:05 AM
I wonder how many years it takes a senior programmer to assimilate about 400 trillion audio/visual workflows/operations/third party pluggins, etc.
JJK
John_Cline wrote on 8/31/2012, 7:51 AM
I think it is highly unlikely that SCS would have the same team of software engineers working on both the PC and MAC versions of their software. My guess is that they hired a team of software engineers fluent in MAC programming to write the new Sound Forge. If there is ever a MAC version of Vegas, it will very likely be written primarily by MAC programmers.

I personally don't think anything can be read into having thirty fewer employees than years previous. There were several SCS programs which have been discontinued and those positions probably became unnecessary. That employment information is also a year old. As far as openings for two Senior Software Engineers, considering their move into MAC software, SCS is probably in an expansion phase.

Of course, all of this is total speculation on my part and I could be dead wrong.
farss wrote on 8/31/2012, 8:59 AM
"I think it is highly unlikely that SCS would have the same team of software engineers working on both the PC and MAC versions of their software"

Not so certain of that, code can be quite portable.

"My guess is that they hired a team of software engineers fluent in MAC programming to write the new Sound Forge."

Software engineers are classed by the kind of applications they specialise in rather than the operating system. In the world of complex software implementation there's a hierarchical structure to the entire process, the people who write the actual code are at the bottom, they're the infantry. Most of the really important stuff is done by brainstorming around a whiteboard. Not any different to how any other complex engineering is done.

Bob.
Tim20 wrote on 8/31/2012, 9:47 AM
The drop in 30 people came from a Wisonsin news article about Sony Software and it was due to across the board cuts in the Sony Corp. When that happens the work doesn't change the load just gets put on fewer people.

Those jobs were specifically listed as cross platform highly preferable. If you have worked in program management as I have and some of it was hardware/software you know that when senior staff jobs come open about the same time that something has happened.

As farss said those guys don't do the grunt work they just lead. Sure you can read a million things into it, but my hunch is things just werent going in the right direction. I have seen the change of just a few senior leaders drastically change a programs direction.
flacnvinyl wrote on 8/31/2012, 9:54 AM
Due to popular demand Red Giant finally 'updated' Looks for Vegas. Looks and Mojo are the only two plugins that ever worked for Vegas, so Looks was the more popular/lucrative plugin to update.

They have ZERO plans to create any Vegas versions of their plugins. The reason for their abandonment of Vegas to begin with started in version 8, but hit big in Vegas 9 when Sony changed their entire architecture without notifying developers. Their support and communication was so bad that it was no longer feasable for Red Giant to provide any development for Sony's user base. We are a small base to start with, but to then be thrown curve balls by a team who don't seem to care about working with devs... Thats the last straw.

Hence the Adobe bandwagon who work extensively with developers and their Mercury engine roars on any hardware, even with raw AVCHD.

I apologize for being defensive. I am mocking suggestions that basically take Vegas 11 and revert it to a crippled version of 10. If I'm going to disable GPU support and not use a bunch of features, to have it not crash, then I'll just stick with 10 where the stabilization plugin doesn't require a extra steps and then not work well.

10 works, so thankfully I am still using it!
Zeitgeist wrote on 8/31/2012, 11:05 AM
AVCHD roars on Vegas 11 & not Vegas 10. That has been my experience. I am thankful for the upgrade, since I mainly work with AVCHD.

Hopefully this change in employees will breath new life into vegas.
flacnvinyl wrote on 8/31/2012, 1:03 PM
AVCHD works great on both, but even better in 11 with GPU acceleration. I have a GTX 570 and a GTX 670 in another workstation. Both cards do great. But Vegas 11 is so unstable that just this second, I have completely given up on it. I have a project that is roughly 2 hours long. All other major projects I had been editing in 10, but I wanted that nice smooth playback and decided to do a project in 11. Stabilization simply doesn't work. It is just completely broken. That, and 11 crashes constantly. My part timer didn't understand why 11 crashed so much. Do one edit... then save. Do another... then save. CTRL+S is wearing out fast on our keyboards.

Since Vegas does not have a 'save to Vegas 10' feature, which I would LOVE to use, I instead use ye-olde copy/paste trick to move an entire project into a Vegas 10 timeline. Sure, I will be using the Vegas 10 stabilization plugin all day, redoing all plugins/color correcting, audio levels and EQing, so forth... But atleast it will stabilize footage. 1080p/24fps, normal footage. Vegas 11 is just plain broken.