Subject:Sound Forge 8 crash on Extract Audio CD command

Posted by: bunkermad

Date:6/10/2012 10:09:59 AM

Hello everyone,

I have only recently bought and installed this programme (I have Windows XP Pro SP3), but everytime I select the command "Extract Audio from CD..." I get the following error, then the program quits:

Sony Sound Forge 8.0
Version 8.0d (Build 128)
Exception 0xC0000005 (access violation) READ:0x0 IP:0x4FE7592
In Module 'sfcd.cdd' at Address 0x4FC0000 + 0x27592
Thread: GUI ID=0xFB0 Stack=0x12F000-0x130000
Registers:
EAX=00000000 CS=001b EIP=04fe7592 EFLGS=00210202
EBX=00000000 SS=0023 ESP=0012f0cc EBP=0012f338
ECX=00000000 DS=0023 ESI=00000011 FS=003b
EDX=0012f338 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
04FE7592: A6 01 00 33 C0 5F 5E 5B ...3._^[
04FE759A: 81 C4 90 1D 00 00 C2 0C ........
Stack Dump:
0012F0CC: 00001A00
0012F0D0: 0012F338 00030000 + FF338
0012F0D4: 04FC10AB 04FC0000 + 10AB (sfcd.cdd)
0012F0D8: 00000011
0012F0DC: 0012F338 00030000 + FF338
0012F0E0: 00000000
0012F0E4: 0012F338 00030000 + FF338
0012F0E8: 0085D82C 00810000 + 4D82C (sfcdi.dll)
0012F0EC: 0012F140 00030000 + FF140
0012F0F0: 00000000
0012F0F4: 0081522B 00810000 + 522B (sfcdi.dll)
0012F0F8: 00000000
0012F0FC: 0000001A
0012F100: 0012F338 00030000 + FF338
0012F104: 00000000
0012F108: 0022D410 00140000 + ED410
> 0012F118: 0081619B 00810000 + 619B (sfcdi.dll)
0012F11C: 0012F338 00030000 + FF338
0012F120: 00000000
0012F124: 00000002
> 0012F128: 00615108 00400000 + 215108 (Forge80.exe)
0012F12C: 0164EA00 015E0000 + 6EA00
0012F130: 00000000
0012F134: 0012F184 00030000 + FF184
0012F138: 00000000
> 0012F1A0: 005C0079 00400000 + 1C0079 (Forge80.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005A0BC8 00400000 + 1A0BC8 (Forge80.exe)
0012FFFC: 00000000

Import audio CD works with software. Has anybody got any idea about this?

Thanks

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: jackn2mpu

Date:6/10/2012 10:21:36 AM

First question: are you running SF as Administrator?

Second: any particular reason you bought a 2 versions old version of Soundforge?

Jack

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: bunkermad

Date:6/12/2012 5:13:25 AM

Hi,

yes I am always the administrator on my PC.

The reason is that I use Sound Forge sparingly and could not justify spending £££s for it, so I took advantage of a bulk sale on Ebay. What's wrong with that? Besides, I'd understand the problem if I was using the latest Windows version, but SoundForge 8 was released to work with the very version of Windows that I use (XP SP3), so it should be fully compatible.

Like I said, I have no problems importing CD audio with other software, and I wonder if perhaps it is a conflict with some other programme's CD import driver? Maybe there's a conflict with some VST plug-in?

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: Geoff_Wood

Date:6/12/2012 3:44:54 PM

Couldn't be a VST as no VSTs have any bearing on CD Extract, or should even be active at the time.

Try removing the CD drive from Device Manager and reboot to rediscover/reinstall it. Maybe other software has indeed 'customised' the driver or some other related subsystem.

Also check latest drive firmware is installed.

geoff

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: bunkermad

Date:6/12/2012 6:58:51 PM

Thanks for your answer. I do have some other software that may be conflicting, one is a suite from Cyberlink (PowerDVD etc.), then a couple more audio editing apps (video and audio) and a number of disc-mastering and backup software. Potentially there's a lot of attention on my CD drive - which by the way is a Blu-ray drive, but I doubt that is the problem. What is strange is that Sound Forge was the last programme to be installed on this machine, so I would imagine it would break previous installs rather than the other way around...

If I uninstall the CD drive, might it break other software installed previously?

I'll check the firmware.

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: jackn2mpu

Date:6/13/2012 9:20:32 AM

The problem might be the Blu-Ray drive as they weren't released to the public until June of 2006 and SF8 was out before that. Maybe a later release of SF8 has Blu-ray support.

Other software shouldn't affect SF unless you are trying to run that other software at the same time. Don't take this the wrong way but are those other apps you're running legitimate and not from torrent downloads? Also you mention being strapped for cash - not all free apps play nice. You get what you pay for. As to getting SF8 via eBay - I wonder if you got a legit version in original Sony packaging and not something that may have been pirated.

Jack

Subject:RE: Sound Forge 8 crash on Extract Audio CD command

Reply by: bunkermad

Date:6/14/2012 6:24:43 PM

I do have the latest build of SF 8, and I have tried it without any other programme running, same thing.

All of my applications are legitimate. I do have some freeware but very limited. SF8 from Ebay was legitimate since it was a proper, pressed SONY disk with printed serial which registered OK. Just no packaging or printed manual, probably a left-over batch or the remains of some OEM stock.

I will update the drive firmware, but I suspect this must be a conflict with some other proprietary cd driver from another software that is not allowing a SF routine...

Unfortunately because of Sony's activation restrictions I can't install it on another partition/system of the same computer to test it...Or can I?

I just hoped that some of you guys had come across this before.

Thanks for the answers.