Subject:No 64x Acid Pro in the Pipeline! Read This

Posted by: 519tbarr

Date:4/21/2012 9:21:52 AM

Hi Acid Pro Forum Members

I got a pretty disappointing email from Sony Creative Software about some technical issues i was having with Acid Pro 7 - it did take almost 3 weeks to get a response from them.........

I asked if a 64x Acid Pro version would be coming anytime soon and this is the response I got from tech support from Sony Creative Software...

Hi TREVOR,

Thank you for contacting Sony Creative Software.

We do not have a 64 bit version coming down the pipeline soon - though that may be in the works in the long term.

You may make a product suggestion to the developers of the product to include this feature in a later build of the software. Many of the new features integrated into the software were the result of customer feedback.

http://www.sonycreativesoftware.com/support/productsuggestion.asp

If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.

Sincerely,

Eric D.
Customer Service & Technical Support
Sony Creative Software Inc
www.sonycreativesoftware.com

_____________________________________________________

As you can imagine that reply gave me many thoughts...
So my next step is to send a letter to Sony Creative Software in Wisconsin and find out what's really going on with Acid Pro... There have been no updates since the top of 2010. The product is just shy of 4 years old...

Keeping everyone in the loop, especially those that believe in Acid and have paid for the software.

This is disappointing.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/21/2012 9:39:01 AM

So my next step is to send a letter to Sony Creative Software in Wisconsin and find out what's really going on with Acid Pro

Good luck with that. We have been asking the actual developer on the project (Peter) what's going on and have been stonewalled for months on the status of ACID (maybe years?)

Sony will not even allow a one word answer to this simple question - "Does Acid have a future?" A simple yes or no will suffice here - but still nothing.

Sony will thank you for your letter but will not actually admit to the masses that this software has been "officially" discontinued.

As if that is not obvious by now....:)

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:4/21/2012 2:39:56 PM

PESSIMISM RUUULLLLLES!!!! ...but only for some...

TREVOR, I appreciate your enthusiasm and posting the info you find out. keep up the great work.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: pwppch

Date:4/21/2012 3:15:40 PM

"Does Acid have a future?"

I can answer this.

Yes.

Peter

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Iacobus

Date:4/21/2012 5:03:01 PM

Any of you convinced now?

lol

Iacobus

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Chienworks

Date:4/21/2012 6:24:37 PM

I was never "unconvinced".

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:4/21/2012 7:08:00 PM

thanks Peter.
For me, AP always had a future. I'm able to fulfill any idea musically or otherwise. And that empowerment truly realizes Sony's slogan...

Make.Believe.

that said... I have to interpret Pete's answer as a possibility of AP:
- being sold
- developed further
- discontinued

all speak of a "future" however you want to interpret it. for me, I care not...obviously.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/21/2012 10:22:16 PM

I can answer this.

Yes.

Wow. Took you long enough :)

Thank you for the kind "word".

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/21/2012 11:00:21 PM

ACID has no 64 bit support and never will. It is a dead and discontinued product.

Corporate shills are PAID to lie to the user base. Just remember that. Anyone remember EMU and Creative? It's not even the reps fault half the time. Corporations do what is best for them, no one else. And that's okay!

ACID Pro 7 is a great product, and that is the good news because it is the last version you will ever see.

If you want some really good news in the DAW dept. Check out Presonus now giving away a FREE version of Studio One to get you started! The link is here:

http://studioone.presonus.com/free/

2.5 has just been released for pro users. I love ACID and always will, but if you are serious about moving forward, you need to look elsewhere and PreSonus is a compelling choice.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:4/22/2012 5:42:17 AM

Resist the deception that new = moving forward.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: pwppch

Date:4/22/2012 5:25:07 PM

@b.complex

I don't lie, and don't appreciate being called a shill.

Please review the Forum rules as to expected behavior and content that is acceptable. If you cannot follow these rules, then please stop posting here.

Peter

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: guitacid

Date:4/22/2012 5:40:36 PM

Thanks Peter!

I can hear a collective sigh of relief in home and pro studios around the world.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/22/2012 7:03:17 PM

Peter-

My post is not directed at you per se, I'm merely stating that after 20 years of experience making music with computers, my experience has been that representatives from software companies are HIGHLY unreliable at best and outright liars at worst. Sometimes they are (with all good intentions) passing on what they can to long-time loyal customers, and they themselves have the rug "pulled out from under them" by some decision maker further up the chain. Note the EMU/Creative reference. 64 bit operating systems are pretty commonplace among professional media producers, and VEGAS was updated very quickly to take advantage of that fact. (Thank you SONY!)

ACID is listed as "discontinued" by most major retailers online, and Sony's own customer support has responded that there is no 64bit version of ACID coming any time soon, but...somewhere in the mists of time they might consider it.

I apologize if you took that personally, as I am not accusing YOU of being anything but a well-intentioned Sony rep that unfortunately (in my experience) cannot be relied upon as the best source of information regarding an update - not because you INTEND to deceive or lie to us, but because so much is out of your hands.

ACID Pro 7 works great, and I still use it - but in order to get the most out of my workstation and OS ACID is moving to being a secondary app for me. I don't like being a loyal customer left with an orphaned app, (like my copy of Cinescore that I could never find themes for...) so my skepticism is based on experience and self-preservation.

I believe you when you say "ACID HAS A FUTURE" but it is still a vague enough answer that it doesn't reassure me.

With my apologies,
b.complex

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: pwppch

Date:4/22/2012 8:15:07 PM

@b.complex.

Please, follow the forum rules, and all will be well.

Peter

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: AnthonyTower

Date:4/22/2012 10:27:07 PM

Congratulations b.complex for having been promoted troll.

You might have 20 years experience using computers to make sound, but you sure sound like a spoiled ten year old to me.

I hope, when ACID Pro 8 makes it's appearance this year or the next, Sony charges an extra 100 bucks to all the whiners who post on this forum.

Cheers

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/23/2012 9:46:16 AM

I hope, when ACID Pro 8 makes it's appearance this year or the next, Sony charges an extra 100 bucks to all the whiners who post on this forum.

To be fair - all Peter has stated for now is that Acid "has" a future.

The "type" of future as yet unknown - does not necessarily guarantee ACID Pro 8.

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: inocmusic

Date:4/23/2012 12:21:31 PM

"Anthony Tower
I hope, when ACID Pro 8 makes it's appearance this year or the next, Sony charges an extra 100 bucks to all the whiners who post on this forum."

Yes those darn paying customers (or should they be described as "trolls"?)who want to know if a product that they have invested hundreds or even thousands of dollars over the years supporting have no business wanting to know if the product is continuing to be developed. Why should they care that they might have to buy into a whole new upgrade path on a different DAW, waste hundreds of hours and dollars porting projects across to a new platform and learning a whole new workflow. Why would they worry about possibly not being able to recall old mixes for their customers if they have to move to a new platform
How foolish of those users to have not purchased numerous copies of windows XP when it was still available so they can kep installing an obsolete OS on every new Machine as that was the last OS they could be sure ACID pro would run in a stable and predictable manner in.
Clearly anyone who would want to use multiple Software instruments optimized for a 64 bit high RAM environment with very large sample libraries is a fool. They should be able to do everything they will ever need within a 32 bit non large address aware application that cannot address more than 2GB of RAM
Only a talentless hack would ever need any of the functionality that VST3 or other new peripheral developments bring to the table
Paying customers who want answers about these types of concerns from a vendor, that will effect their way of working should clearly be punished with a higher upgrade fee (if we A$$ U ME for a moment that there is an upgrade on the cards) for having the sheer cheek to even ask if there is hope for an upgrade

That was sarcasm in case the lack of facial cues and body language lost it in translation to the written word

I understand Sony has no legal obligation to tell it's user base anything at all, but it would be nice to think that they cared even one tiniest iota about what their paying supporters were asking and is affecting their workflow and ability to do their jobs and would give some kind of answer above a crafty and linguistically correct but more or less meaningless "Acid has a "FUTURE" snicker snicker"
When the direct question "will Acid Pro be updated" was presented, the answer was and continues to be "No Comment!"

And for those that would say that some people are expecting too much from ACID Pro as it's foundation was in loop creation and manipulation (as I have seen as an argument in other similar threads about wanting a product update), I present for your information the first line of ad copy from Sony regarding the ACID Pro product as a full featured DAW

" ACID Pro 7 is a DAW powerhouse that combines full multitrack recording and mixing, MIDI sequencing, and our legendary ACID looping functionality for a seamless music-creation and post-production environment."

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/23/2012 12:57:56 PM

Now, now, now inocmusic - don't go comin' in here with all those professional feature requests! It might be taken the wrong way. ;-)

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: kitekrazee

Date:4/24/2012 12:05:00 AM

b.complex = troll.

This comment elevates the status. "ACID is listed as "discontinued" by most major retailers online." Google it.

You can get it through Amazon. Sweetwater has it in stock.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/24/2012 7:42:28 AM

kitekrazee

Musicians Friend, Guitar Center, and Sam Ash all list ACID Pro 7 as "discontinued".

That is a FACT. Google it.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:4/24/2012 8:16:22 AM

Acid Peeps & Peter

When i posted this thread, i had no clue the firestorm that would erupt. A few thoughts...

Peter (you're a developer for Sony Creative Software)
hear me loud and clear... and I'm sure most of the forum out here...
"We want a new updated version of Acid Pro!"

The reason these rumours are growing like wildfire is because Sony Creative Software is running 3 and one half year old software without an update since early 2010. This leads purchasers to believe the product is dead for no other reason than that.

If you say that Sony Acid Pro has a future then tell your company to show it's cards at least give us a preview and give the buying base/loyalty base some hope. In a world of tech where most products, applications are outdated within 6 months, Acid Pro in it's current incarnation is falling behind.

I initially wrote tech support about Acid Pro because i find it constantly stutters on my 64 bit windows 7 machine. I completely re-formatted my computer, it's a quad core, installed the quicktime app & updated my microsoft .net framework and still it does the same thing. In 2012 this should not even be an issue.

I've been working in pro tools 10 recently because my work demands it.
The lack of import and exporting omf files is a problem for me with Acid. I'd much prefer use Acid as the user interface as dull looking as it is, is simple.

Plug in support is another issue.

I will leave my post at this and say to you Peter,
we are watching, we are waiting, but waiting beyond 2012 will most likely lose the remaining user base. Windows 8 is right around the corner... Another software hurdle to cross. VST 3 - on the radar with other daw's but no update for Acid Pro since early 2010.

Thats my rant!

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/24/2012 8:08:52 PM

Well

"We do not have a 64 bit version coming down the pipeline soon - though that may be in the works in the long term."

... is pretty specific. Not concrete, but clearly Acid is NOT dead.

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/25/2012 12:25:03 PM

Newsflash: Consumer Windows 64 bit operating systems have been pretty common since about 2008. It is now 2012. The fact that they aren't even in any way developing a 64bit version (only considering it) - speaks volumes about the future of ACID.

Cinescore anyone?

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/25/2012 3:14:45 PM

The fact that they aren't even in any way developing a 64bit version (only considering it) - speaks volumes about the future of ACID.

What active developer would even consider a 32bit only release of anything in 2012? Most would (should) put the spotlight on a shiny new 64bit version and have the 32bit bringing up the rear...

I just don't see the point espeically since Sony has been doing Vegas 64 bit for years now...

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:4/25/2012 3:28:08 PM

That last comment is exactly my thoughts as well.
Vegas Pro has both 64 and 32 bit installers. Heck, Vegas Pro uses the same mixing console as Acid Pro.
Im not a software engineer but my guess is creating a 64 bit version of Acid Pro shouldn't be too hard. It's a question of lifespan and development for Acid Pro.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/25/2012 5:15:48 PM

Who said anything about a new version anytime soon ?

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/25/2012 10:12:28 PM

Who said anything about a new version anytime soon?

Exactly. Let's not get carried away here. We got a one word answer from Peter about ACID having some kind of "future" - let's not inflate that answer into something it's not.

Nothing in that answer promises, alludes to or even suggests there will be a new version of ACID anytime soon. "Future" can mean a lot of things - like months or years.

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Highway

Date:4/26/2012 9:29:10 AM

I moved on to Pro Tools cause i was forced to. No Omf. i don't think sony understands. maybe i'm wrong. Maybe acid PRO was not for the Professional market. I can't come back after all the money i put into the next software. its just frustrating. But what can you do. But hey there stocks are at a all time low so maybe we can buy them out.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:4/26/2012 10:00:16 AM

It's funny you mention Pro Tools. I've been forced at work to use Pro Tools 10 for the reason of film as well. The OMF lack feature is a big issue in Acid Pro 7. Ive spent enough time in Pro Tools 10 that I am fairly familiar with the software now. I really don't like Pro Tools 10 work flow, but when it comes to staying current and having more options Pro Tools is ahead of Acid Pro. I love the easy of editing in Acid Pro. That's the part that frustrates me. Right clicking on the mouse and all your features are at the tip of your mouse in Acid Pro - thats brilliant. Pro Tools 10 was a bit of a learning curve. Acid Pro 7 was easy out the door. $699 for Pro Tools is pricey. For me unless Acid Pro updates I'm going to have to purchase Pro Tools 10 simply out of necessity when the job calls for it. I prefer to work in the work flow of Acid Pro.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: kbruff

Date:4/26/2012 2:51:05 PM

....mean while presonus studio one 2.05 is just blazingly easy to use...I look forward to compelling ap8 release, so compelling that it just makes my other options less than interesting.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/26/2012 3:18:14 PM

Indeed, I just picked up a copy of Studio One 2 Professional, and I am looking forward to using it.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:4/26/2012 6:16:20 PM

Studio One 2.05 is all I use now...there is no reason for me to install anything else.

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/28/2012 12:29:57 PM

Gosh, I recently upgraded to Acid Pro 7 because Sony gave me a great deal. Now I know why I got such a great deal. To think I do my best to be honest and have no stolen programs or stolen movies on my computer (well...I do download my favorite YouTube clips in case the world ends and the Internet goes out). I also buy all the songs I listen to. It seems the honest are the ones who get punished while the pirates get it all for free. Oh well....

Studio One 2 Professional. I'm assuming that if you have a handle on Acid Pro 7 Studio One 2 Professional is very easy to use? How is their customer support? Do they charge you up the butt in order to answer your questions over the phone? Do they take months to respond to your emails?

I sure don't appreciate getting screwed over by Sony. That much is for certain

To think I almost shelled out over $100.00 for their phone tech support!


____________________________________

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/28/2012 7:43:24 PM

Sitala-

While we are all disappointed that ACID is discontinued, Sony hasn't "screwed" you- ACID Pro 7 is a great piece of software, and it sounds like you got it for a good deal - probably a better deal than many of us "long time" users have gotten.

ACID pretty much works as advertised too - it's not the most stable VST host, but it does well with loops and audio.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/29/2012 12:57:15 AM

I wouldn't be upset about this except that I ALMOST had to buy a new computer. Thank sasquach that my old computer suddenly started working again because if I found that Acid Pro 7 would not work on a new 64 bit computer I would have been very angry indeed!

Someone's talking about Windows 8 being just around the bloody corner. I'm sick of having to get new programs every time they come out with a new operating system! In the future, I'm willing to pay for some sort of Sony downloaded update that would make Acid Pro 7 compatible with 64 bit operating systems.

I mean, they have to have a clue by now what needs to be changed in order to adapt programs to new operating systems, for crying out loud! I feel we honest buyers are continually being screwed over by software companies who use new operating systems as an excuse to force us to buy new programs and I, for one, am sick of it!

If it wasn't for the fact that I cannot be dishonest, because my conscience will not allow it, I would steal every pirated program I could get my hands on! It seems my being honest tends to work against me in this society.

_____________________________________

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/29/2012 9:01:53 AM

Let me put you at ease, I am running ACID Pro 7 on a 64 bit system. most 32 bit programs work fine, they just aren't taking full advantage of the OS.

And YES, I hear you about honesty. Once I found a BUG in ACID Pro 5 that let you use the demo indefinitely. I posted about it in an ACID forum (not this one) and I contacted Sony. Sony sent me a nice thank you email, but the user group accused me of everything under the sun. So much for honesty. Cakewalk also accused me of being a "priate" when I called for support once because they couldn't find my Serial #. I called back several times (they kept telling me they don't DEAL WITH THEIVES!!!!) until I found someone willing to dig a little further and they had ENTERED IT MANUALLY when they rebuilt their database (they had a system changeover and problems ensued...) and they saw that I owned and had registered 5 of their products including plugins and synths. They aplogized, but it was a HUGE waste of time just to get the support I was entitled to as a long time custome, not to mention being called a THIEF and being hung up on several times. And don't get me started on EAST WEST. Their idea of support is "Try re-installing. That didn't work? Sorry- we are still working out some bugs."

???

So, in the grand scheme of things - Sony has been pretty good to me compared to other software companies.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/29/2012 11:41:48 AM

If you are using Acid Pro 7 on a 64 bit computer and you are not having any major problems it sounds to me as though it would not take much to create some sort of update patch like they did for Acid Pro in 2010. I take it as a good sign that so many here like Acid Pro so much they are not willing to give up on it without a fight. I only hope the creators of the program feel the same way.

So, you are not having the "stuttering" problem on your 64 bit system like this other guy said he was having?

BTW:

Sure would appreciate your help with this:

1) I'm using a Tascam US-144 as my audio device, but I only want to use it for recording. I don't want it to be my monitoring device as well. I would like to use the standard computer setup as my monitoring device. However, once I choose the Tascam unit I can't find any other option than to plug into the Tascam and monitor out through the Tascam unit. How can I use the Tascam only for recording and monitor out through my computer speakers as I usually listen to music?

2) I've figured out how to create an effects chain for an electric guitar track I am recording on, but I can't figure out how to hear the distortion sound as I am recording or rehearsing towards recording. Oh, I can hear it after the fact, but I need to be able to adjust the effect BEFORE I record. I don't want the distortion 'cooked' into the sound. I would like the option to adjust it after I record and get it just right. How do I do this?

Thanks!

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: JohnnyRoy

Date:4/29/2012 3:35:19 PM

> "Musicians Friend, Guitar Center, and Sam Ash all list ACID Pro 7 as "discontinued". That is a FACT. Google it."

The "fact" is that Musicians Friend and Guitar Center share the same inventory including used gear so they only count as one store. Sam Ash doesn't carry it but they also have Sound Forge listed as Sonnox Sound Fire (Sony Oxford) so their catalog is not exactly accurate. It may have been discontinued from the stores catalog but that has no bearing on the status of the product itself.

> "While we are all disappointed that ACID is discontinued..."

As Peter said, ACID Pro has NOT been discontinued. You can purchase it from:

Sweetwater.com
Amazon.com
BHPhotoVideo.com
fullcompass.com
provantage.com
buy.com

All show it as "In Stock". If fact, here is a list of 100 stores that carry it:

ACID Pro - PC - DVD-ROM

So let's stop with the "ACID has been discontinued" nonsense just because a few retailers no longer carry it. It's like everyone who was whining that Sony Vegas Pro was dead because Red Giant stopped supporting Magic Bullet for it. Guess what... not only did Red Giant change their mind, but they were one of the Sponsors of the Sony Vegas User's Group Event at NAB 2012!

Speaking of NAB 2012, I just got back and I asked the Sony staff there what was going on with ACID and they said that they had plans for ACID but could not share them with me (just as Peter confirmed). So ACID has not been discontinued but it may get the Rumpelstiltskin award for having been asleep the longest.

;-)

~jr

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:4/29/2012 4:34:18 PM

rock on Johnnyroy. i'd hoped someone would do what i had suggested a couple weeks ago by asking sony about acid at nab. can you elaborate any further on their comments? my gut reaction after reading what they told you was a feeling they'll sell it. i hope thats not the case.

i absolutely agree to the "nonsense" you refer to...but am absolutely sure it will not stop. I guess that's what forums are for.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:4/29/2012 8:01:22 PM

Not quite the same thing, but I did HATE having to discontinue use of Magic Bullet when they stopped supporting VEGAS, of course they changed their mind...kind of, but by then it's too late of course, more of my money went with other solutions.

Uncertainty ends up costing more and more for those of us that depend on the apps we've invested in for a living.

ACID is dead. Even if they came out with something at this point, it's hard to imagine how it could lure back any of us that are leaving for more modern solutions. It's good to know that JohnnyRoy has some new "facts" - but Sony themselves have said they are not currently working on a 64bit version of the software. That alone means that literally or not, any new version of ACID for 32 bit only OS's will be dead on arrival. Anyone have any CInescore themes I can get a hold of?

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/29/2012 8:45:18 PM

It seems to me that you people who have gone with other options because Sony remained silent about Acid Pro...well...Sony made a big mistake by waiting. Once people go with more modern software chances are they are NOT coming back and buying Acid Pro 8, if it ever appears, out of anger over having to shell out big bucks for a completely different program! That's how I would feel.

I mean, 64 bit systems have been around for a while now. What the heck is taking Sony so long to create an update and save their customer base? Is this their idea of rewarding their loyal customers? Whoever kept stalling should be kicked out of the company. Let him go work for Burger King or something! They didn't stall for long before they created the 2010 update for Vista, right? Or did they....

As far as still being able to purchase Acid Pro 7: My guess is they have a lot of backstock they are eager to get rid of to any sucker who does not realize that they may have problems using Acid Pro 7 with a 64 bit operating system. Once they open the box and find this out it's too late to return it? I'm not certain if this is still the standard policy with computer software, but that's the way it used to be


___________________________________

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/29/2012 11:32:05 PM

" it's not the most stable VST host, but it does well with loops and audio"

I would call it stable, but maybe not bulletproof, wrt dodgey 3rd party VSTs and VSTi.

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/29/2012 11:39:38 PM

I might start a new thread demanding a 128-bit version of Acid 9, with VST5 and other features we have not yet been able to dream up ....

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/29/2012 11:41:39 PM

Um, it works fine on many 64-bit systems.

A7 may not work on some screwed-up systems (for whatever reason), 32 or 64-bit.

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/30/2012 2:37:18 AM

Well, if Acid Pro 7 works on most 64 bit computers that's good new...for most. It seems to me this being the case an update to the program should not be all that difficult. Now, if there were major problems that everyone was noticing that would be different. I read of it stuttering with a 64 bit system. If that is the only problem; I mean what other problems should Sony address with regards to Acid Pro 7? All I read about was stuttering. I haven't read of any other problems. Maybe someone who has lots of problems with it on a 64 bit system should start a thread where others can contribute so that Sony knows exactly what needs to be fixed with a software update.

It's just that I recently came way too close to needing to buy a new computer and new computers are all 64 bit now. I feel like I'm living on the edge.

_____________________________________

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/30/2012 4:06:21 AM

"It seems to me this being the case an update to the program should not be all that difficult."

If that was the case, then it should be tricvial to do an upgrade from 32 bit Windows (XP, Vista, or 7) to the 64-bit version, no ?

Well it may be news to you, but it is NOT trivial, and cannot be done. It required a complete reinstall, so different are the inner workings.

But as there is no actual inherent problem using Acid 7 in a 64-bit environment, the question remains "Why ?" .

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/30/2012 4:10:42 AM

If that were the case then there should be many more problems using Acid Pro 7 on a 64 bit computer. If there are only a few problems it seem it should be much easier to create an update and address those particular problems, but...what do I know, right?

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Iacobus

Date:4/30/2012 1:19:41 PM

Using Vista 64-bit here. No problems to really speak of. (Well...unless I include that problem I had some months back with Native Instruments' Kore...which Native Instruments conceded was a problem with their own software but never fixed it. How's that for service?) :D

Ran Garritan Personal Orchestra 4 with a total of about 40 channels of instruments once with max settings. (128 instrument poly.) No problems there either.

I'm pretty draconian when it comes to what's running on my system; if I don't need it, it doesn't run. My systray is barren and I got to know msconfig well since some apps like ninjaing (is that a word?) your startup.

Iacobus

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/30/2012 3:40:06 PM

What - create an update to somehow work around each individual user's computer problems ?!!!

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Sitala

Date:4/30/2012 4:20:08 PM

From what I have seen, there are not that many problems to work around. I feel the person with the most problems using Acid Pro 7 with a 64 bit computer should start a thread here and others with problems can contribute to it so that Sony can clearly see the problems that people are having using Acid Pro 7 on a 64 bit system.

All I've read about is "stuttering".

I mean, this guy above is using Acid Pro 7 on a 64 bit Vista system. The very concept is amazing that ANYTHING will work on a 64 bit Vista system! With help, I was able to PAINFULLY downgrade my 32 bit Vista backup computer to Windows XP Professional. What a relief that was! Personally, I see it as a miracle that this guy is using Acid Pro 7 on a 64 bit Vista computer and having no problems to speak of.

With Vista, I seemed to have problems with most EVERY PROGRAM!!!


_____________________________________

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:4/30/2012 11:51:58 PM

Could there be another piece of software common to all your installs that is messing something up ?

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:5/1/2012 8:22:34 AM

Vista is a shitty OS. There, I said it.
A couple of years ago I went through the whole "should I upgrade to Vista 64 when my 32 Bit XP system is finally stable?" question. And making the leap was a bad idea. I lost a lot of productivity trying to make sure everything played well together - the only Application that absolutely SOARED after the upgrade was Sony Vegas! It ROCKS on a 64 bit system!

BUT -

Like all OS's, as they have issued service packs, and as the hardware manufacturers have stepped up and started offering better drivers, my system got better and more stable. I am running ACID Pro 7 on Vista Home Premium 64, and overall it works fine. Some things that helped were getting updated ASIO drivers for my Firebox interface, and keeping all of my other software up to date, including my VSTi's.. I have recently been considering moving to Windows 7 64, but I am a bit frightened that everything that is working now will not make the transition easily...

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:5/1/2012 8:26:37 AM

Honestly
Windows 7 works just fine. Vista was problematic. But in reality Windows 7 is just an improvement off of Vista. Has a lot of the main core components of Vista. Just runs smoother. It's our modern day XP.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: kitekrazee

Date:5/4/2012 5:25:38 PM

I find 32 bit apps seem to run better in W7 than XP.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:5/4/2012 9:55:04 PM

That's good news, although I am always skeptical these days of people on the internet reassuring me of things like this. That's how I moved on to 64 bit Vista in the first place!

:facepalm:

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:5/8/2012 12:50:05 PM

Well thanks to a few in this forum, i finally caved and bought PreSonus Studio One 2 Pro. Haven't had much time to explore it, but i will say that stability is a non-issue with the 64 bit installer. Runs very smooth. Navigation is somewhat different than acid - in some ways it reminds me of acid in other ways it reminds me of pro tools with the ruler ledger and areas you can and can't scroll into it.
So if Acid Pro doesn't receive an update I am ready for the Apocalypse.
I noticed one of my key core complaints with Acid Pro where it runs one of my cores on my quad hot, there is no issue with that in PreSonus Studio One.
Thanks to a couple in the forum who pointed this program out. I took my time, did the reviews and am looking forward to diving deeper into this.
This goes unsaid that I would still like to see Acid Pro develop.
I am now one of the people in this forum who is prepared to move on if SonyCreativeSoftware drops the ball with Acid Pro.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:5/8/2012 3:41:06 PM

So ... in what way being a Win64 app is S1 better to use than Acid - does it have any added functionality because of it ?

Does it have vital features that Acid doesn't ?

Is S1 somehow more immune to peoples' screwed up Win istalls and dodgey device drivers ?

And are there vital bugs in Acid that have been left unaddressed ?

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: b.complex

Date:5/9/2012 7:18:42 AM

Geoff,

I think the biggest advantage is simply that the 64bit app takes full advantage of the OS and can address all of the installed RAM (which in my case is 8GB) instead of the 4 (3.5) GB limitation of 32 bit systems. Everything else is, for the most part subjective. But that one thing is HUGE.

Add to that the S1 "drag n drop" workflow and built in Melodyne (which can be used for lots of things, including DRUM REPLACEMENT and Audio to MIDI conversion) and lots of audio slicing and dicing tools - and you have a pretty stellar DAW with features that surpass what ACID is really designed for.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Vocalpoint

Date:5/10/2012 10:35:49 AM

So ... in what way being a Win64 app is S1 better to use than Acid - does it have any added functionality because of it ?

Geoff,

As others have mentioned - having all your memory available is huge these days. Add the S1 workflow and ergonomics - which to me - are in a class by themselves plus the "mastering" modules, rock solid midi, super speedy interface and let's not forget stability (that one alone is worth dumping Acid for) and it's not hard to leave Acid behind quickly.

I would also add - that for what I do personally - with looped material - S1 handles all of that with ease. There is no reason for me to consider using ACID again now that S1 is here...(did I mention stability?)

VP

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/14/2012 8:18:01 AM

I used to use AP 7 on Win 7 x64 but not any more because Reaper is so much better and can handle all my plugins. AP 7 crashes at every opportunity - a bit like Vegas Pro 11.

The AP 7 apologists are very quaint but some of us need reliability when we're creating music and AP 7 doesn't offer that. The request for updates are to do with the bugs we have identified and posted about on this forum years ago that have never been addressed.

Frankly, that's just not good enough and when other developers will address bugs in their software why deal with Sony and their wall of silence? For a once leading DAW to still not be updated to x64 in 2012 is absurd. There is absolutely no excuse for a huge multi-national like Sony not to support its users with bug fixes and basic improvements such as an x64 update.

Sony as a company are falling far behind and this is reflected in their falling profits and in repackaging of old software into bundles and trying to flog them as something "new". Where Sony once innovated it now doesn't even bother trying to keep up with every other major DAW.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/14/2012 12:31:01 PM

it is ignorant to make a blanket statement that AP7 is unreliable. define it relatively or apply it only to your situation. i create music everyday with AP7 - with outstanding reliability- and i guarantee i can produce anything as good or better than any studio in the world. for anyone who would challenge that remember that music is subjective. i can claim my music sounds as good or better because to my ears it does. but i could also poll 10 people to listen to my music and compare it and imo 9 out 10 would agree.

but i acknowledge that sony should be more customer informative and i'd like to see what the next version might be. but the bottom line is that a lack of AP8 doesn't affect my work, period.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: 519tbarr

Date:5/14/2012 2:18:50 PM

Kappeesh

I get what your saying. I can make music in AP7 and make it sound great. Having said that, I am personally running into problems with the software. My computer runs Win 7 64x and when i pull up my task manager, AP7 runs one of my cores in my quad unit hot.
I wouldn't be saying a thing if AP7 worked perfect. I've had plugin's crash.
I've done a complete reformat of my machine and still the same issues with AP7. I recently bought Presonus Studio One 2 - the issues i have with AP7 - i.e. hot cores, stuttering, and plug in issues are not an issue in that program.
I am also of the opinion if the software were running smoothly, having AP8 or any future versions would not be on my radar and I wouldn't be discussing it. The bottom line is being efficient with your software, not tech geeky for the sake of being tech savvy. I am a musician, and music is my business, not software!

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/14/2012 2:30:42 PM

right on. i know people's mileage may vary. if i were using a newer computer i might have crashes...maybe not. im using a dell and have a bunch of plugins (kitcore, amplitube 2, ampegsvx, kontakt 4, sonic synth 2, sampletank 2, gigastudio ensemble) and no problems making it do exactly what i want.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/15/2012 11:44:46 AM

Kappeesh, I could care less if YOU can cook a full barbecue with AP7. Where do you get off dismissing the problems that many of us experience using AP7 with a variety of plugins?

The fact is that AP7 crashes when in use. Many of these problems have been reported on this forum and referred to Sony tech. It's not my job to do the research for you.

Stop being such a fanboy and start acknowledging AP7 has its problems. If criticism of Sony upsets you then extend your crusade to the Vegas forum and see how much mileage your dismissive and quite frankly browbeating attitude gets you.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/15/2012 12:38:21 PM

i didnt dismiss anything as i said "your mileage may vary". but i could care less about YOUR technical problems. this forum is for sony customers and whatever they need to address. but your pessimism speaks volumes and you definitely speak for only a few like you. imo crashing problems are generally hardware related. so quit brow beating sony and software for misdiagnosis and those who are successful with AP7. and youve got nerve to call me a "fanboy" when you are obviously one for reaper. vegas problems dont concern me..

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/15/2012 2:17:43 PM

Your contribution is the usual concoction of abuse and dismissal. Your trolling adds nothing to the thread which is about x64 support. If you want a thread that has uncritical praise for everything Sony then post your own.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/15/2012 2:29:44 PM

contribution? the scale tips in my favor... from the one who started this thread. and when the misinformed make inaccurate statements i will be free to interject regardless of what you want to call it.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/15/2012 2:30:06 PM

Now, back to the issue of x64 support. The problem with AP7 is that Vegas and most other audio/video software is now 64bit. Installing both x86 and x64 plugins can cause conflicts is some software. This means that every time a plugin is installed, to ensure no conflicts, an x86 version has to be installed specifically for AP7. This would be a complete PITA if I had continued to restrict myself to ACID.

The ram limitation with Kontakt and other samplers in AP7 is another PITA and just absurd for a so-called "professional" DAW in 2012.

None of these restrictions are user created. None of them are the result of "misdiagnosis" even if a minority of one claims it is.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:5/15/2012 4:58:55 PM

No, Acid crashes regularly on YOUR computer. Not mine - none of them (3 running W7-64).

Maybe there is something in Acid that doesn't cope with your particular combination of hardware and software, which should be addressed.

But that has nothing to do with a Win64 version of Acid.

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/15/2012 8:58:18 PM

@spec
...and your formula's as misdiagnosed as any i've helped point out. Glad to be of service.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/15/2012 9:01:48 PM

@geoff
Glad that AP works on your x64 systems. I'll be upgrading in the near future.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/16/2012 7:04:55 PM

To the sockpuppets, geoff and kapeesh, start your own Sony worship thread if you can't cope with criticism instead of trying to troll the discussion here.

The fact that neither of you have the ability to address the points I made in my last post shows how useless your input is in this thread.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:5/16/2012 8:50:55 PM

Was it you who said in the other thread "worthless system tweaks". If a system tweak fixes things for somebody, we should all just keep them to ourselves ?

Shows that you are not really interested in helping fix Acid, just to push your barrow for a Win64 version of Acid .

If stating that Acid works for me in Win64 makes me a fanboy by your standards, that's fine by me. If it heartens somebody to the point they don't just throw in the towel, that's even better.

geoff

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/16/2012 8:54:22 PM

@spectrollis
your points dont even belong on this thread. I laugh at superiority complexes. And we're free to post our views. Your arrogant, beligerant abuse does not dissuade. However, if you have any musicianship and any technical knowledge please feel free to bring it.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kit

Date:5/16/2012 9:44:11 PM

I have Acid 7 installed on a fairly new Windows 7 64 bit computer. I don't use it enough to know how stable it is. I think many users are frustrated because of the bugs/problems encountered and Sony's virtual silence. Having to install 32 bit versions of drivers just to to be able to use them with Acid is worse than sad. The lack of a 64 bit version of Acid feels like a lack of respect from Sony to Acid users. I have some iZotope plugins that can't be used to their full potential in Acid. It's possible to make music with a yoghurt pot filled with beans but who would want to? Yes, Acid is a lot more versatile than a yoghurt pot but it's age is showing. I can't see myself installing it again if/when I get my next system. Probably won't be able to.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/18/2012 10:17:43 AM

Kappeesh, all you can offer is more childish abuse. Instead of trolling every thread that doesn't worship Sony why don't you get on with displaying this musicianship and technical knowledge you boast about. So far your only talent is posting clichéd put downs and juvenile ad hominem attacks. Well done! You really excel at that.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/18/2012 10:23:55 AM

Thanks for another irrelevant post Geoff. What has ACID on your system got to do with anyone else? We're really happy for you but it has stuff all to do with any of the problems others have encountered. And your attempt at offering so-called "system tweaks" are about as useful as a chocolate teapot. It shows that you've not followed any of the numerous threads many of us have made trying to resolve these problems over the past three years.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/18/2012 11:14:07 AM

pathetic. whats your degree in...baking? id say so with the half-baked stuff you constantly spew. how do you know i dont have it displayed? wheres any example of yours? give me a url where i can find it.

if you had checked i very seldom post here.

cliches? "chocolate teapot"?

ad hominem? i wonder what your opinion is of Peter being called a liar and shill? address THAT. the only reason this continues is because i said your statement was ignorant. people can be ignorant. the correct response would have been to amend your statement. who's being childish? but you are the god of this forum (or so you think). your best bet is continuing to focus on offering your meaningless advice...which obviously is important to only you.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Spectralis

Date:5/18/2012 1:17:38 PM

Scratch the surface...more exaggeration, irrelevancies and personal attacks from Kappeesh. Thoroughly unimpressive yet predictable. What your chest beating has to do with 64 bit ACID is anyone's guess but that won't stop you trolling.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Kappeesh

Date:5/18/2012 3:23:58 PM

@spectralis
after consideration i amend the following:
"ignorant" was not the best choice, "myopic" was more what i meant.
"arrogant" has many connotations. The one i had in mind was "presumptuous"
you are certainly not "the god of this forum" (just sarcasm)
and whatever infomation you provide (however irrelevant to me) may be useful to others and therefore not "meaningless"
et al.

as i have yet to experience running a 32 bit app in a 64 bit environment i cant help but laud the stability/reliability of AP7e in my current config. until such time that scs makes it 64 bit compatible - as others have addressed - use in win7/8 64 can be a challenge and not something i will attempt.

Subject:RE: No 64x Acid Pro in the Pipeline! Read This

Reply by: Geoff_Wood

Date:5/18/2012 5:59:16 PM

What is has to do with anyone else it to show that Acid 7 can indeed work reliably on a 64 bit system. And that those 'useless tweaks' that you so disparage might be just what you need to fix yours.

I can't imagine why you are stiill here. Over and out Mr Nice Guy,

geoff