Subject:No maximize in the 'open' dialogue box?

Posted by: sk

Date:11/4/2001 2:04:48 AM

Has anybody ever requested a straightforward maximize option in the SF 5.0 'open' dialogue box, as opposed to the tedious 'drag the entire box up to the left hand corner; then drag the corner of the box down to the bottom right of the page', etc.?
Does anybody really know what time it is?
Does anybody really care?
lol
SK

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: Ted_H

Date:11/5/2001 11:56:42 AM

There is maximize button on the main Sound Forge window, as well as on each data window. There is no need to do any dragging of windows if you need to maximize. Just click one of the maximize buttons.

Ted

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: sk

Date:11/5/2001 9:09:42 PM

Sir, with all due respect...
can you read and understand plain English?
If you can, and you understand what a dialogue box is, then you'd understand that a dialogue box is neither a main window in SF 5.0 nor a data window. It is an OPEN DIALOGUE box. And when you attempt to open a file using the OPEN DIALOGUE BOX in SF 5.0, the box that appears does NOT have a maximize button. It has more than 4.5 had, in that it can be dragged by the lower right hand corner to make it larger. You act as if you've never even used the program you represent. All you have to do is open one file one time and you'd know what I'm talking about. Obviously SF thought something had to be done to improve the 4.5 situation in which it couldn't be enlarged at all. All I was asking is why it wasn't improved with a full fledged maximize capacity. What is so difficult to understand about that? Since I usually open into a folder with about 250 files, it's a bit time consuming to be limited to using the scroll bar. No wonder your product lags behind such basic, common sense improvements. With 'helpers' like you, who don't either understand, or acknowledge, something as simple and basic as that.
sk

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: kryten

Date:11/5/2001 10:05:08 PM

What a jackass. There's way too much attitude in your response than necessary. You've embarrassed yourself in front of everyone who reads this forum. You asked a question and got an answer. It might not have been what you were looking for, but it was an answer. I speak English, and wasn't totally clear about your question either (poor English, perhaps?).

You know, it's this kind of response that keep people that can help you from helping you. You ask for help or an explanation of something, and if you don't get the answer you *expect* to hear, you start jumping all over them (just plain BAD karma). I am not singling you out, but this is becoming WAY too common, and it stops the people that can help from helping. Wait a second...maybe I am singling you out. Your response was way too sarcastic to take seriously. This is a forum for thoughts and suggestions, not technical support or flaming. Screaming at the people who help support the software is NOT the way to get what you want. Dig? You've obviously not ever worked in customer service and/or support.

I have noticed this behavior before with other programs, but it seems to be common between most (if not all) programs. This is a Windows common control DLL issue, rather than a SF (or any other software that I know of) issue. I have never seen a piece of software that allows maximize from the "open file" dialog box. I may be wrong, however. If you have, I'd be curious to know what it (they) are.

You cannot do this in 4.5, but you can in 5.0. I'm certain this has something to do with the software that the program was written with. SF5 was rewritten from the ground up (ie, completely new programming) and I'm sure with newer development tools than what was current when 4.5 was written.

Because I have a suggestion, and with the way you handled your response, I'll just keep it to myself (see the first sentence of the second paragraph for an explanation).

"Does anybody really know what time it is?
Does anybody really care?"

No.

Before you start throwing stones, do your homework.

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: sk

Date:11/6/2001 5:37:31 AM

Maybe you don't mind paying hundereds of dollars for software and getting irrelevant responses to legitimate questions, but I do. I maintain that my question and response speak for themselves. I asked a simple question and if there's an issue with Windows code and its impact on dialogue boxes, then that's a legitimate response. And that would have been more than acceptable from the SF tech staff. But that's NOT the response that they supplied. And I shall continue to press for accountability and if that bothers you too bad.
SK

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: sk

Date:11/6/2001 6:11:22 AM

And, Kryten, if anybody's a "jackass", it would appear to be you. Since you seem to keen on the notion of defining what these forums are for, the last thing they are for is name-calling. Asshole.
sk

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: Ted_H

Date:11/6/2001 12:26:47 PM

sk-

You're getting to the point where nobody is going to even bother to reply to your posts. The choice is yours.

Ted

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: vanblah

Date:11/6/2001 1:25:42 PM

Hmmm ... let's see ... a dialog (without the fancy UK spelling) box can be many things, not just OPEN and SAVE. There is no rule in Windows that says dialog boxes can't have a maximize button. However, if you use Microsoft's CommonDialog control, you are limited with what you can do to the box (such as the maximize button). My guess is that the programmers at Sonic Foundry are using CommonDialog controls, rather than taking the extra time it would require to create a custom dialog box, thereby shaving off precious dollars from the hundreds of dollars price tag. Time=money you know, and programmers aren't cheap.

Doug

Subject:RE: No maximize in the 'open' dialogue box?

Reply by: sk

Date:11/6/2001 2:14:12 PM

Thank you, vanblah. That answer made perfect sense, and I do appreciate it. It's amazing what can be achieved when someone takes the time to actually answer a question that's been asked. As for Ted H, your reply doesn't even merit a response.
sk