Comments

DaveP wrote on 10/9/2001, 3:23 PM
There are several things that could result in receiving the An exception had occured error message. I would first ensure that you are using an OHCI IEEE 1394 compliant firewire card. Beyond that make sure that when you render the video you had selected to render as an NTSC DV .avi file. You can select the NTSC DV option from the drop down template menu located under render as. You may also want to ensure thatyou are loading the appropriate Microsoft drivers for the firewire card. You can download a .pdf document that will walk you through this procedure from here http://www.sonicfoundry.com/download/Step2.asp?DID=206. If you continue to have problems please drop our Technical Support department a line at support@sonicfoundry.com or at http://www.sonicfoundry.com/support/supportmail.asp.