I purchased Sony Vegas pro 9.0 with the included DVD Architect 5.0 from Amazon. I successfully installed and registered Vegas, but only one serial number was supplied, and it won't work with DVD Architect. This is a real hassle! Is this a known problem? What should I do?
Assuming this is a boxed version, there should have been a card in there with the serial number for Vegas as well as one for DVDA. You say only one serial number was supplied - how was it supplied ? Normally there is a card with the serial numbers on it if I remember correctly (I know that is the case with Vegas Movie Studio). I guess start by bugging customer service at Amazon since that was where you got it and it indicated DVDA was included.
Not boxed: It was a slip-sleeve version. Notice this link to the product page, which clearly states that DVD Architect is included: http://www.adorama.com/SOSV90EM1.html
There was only one serial number card; I presumed it would work with all the software on the disk. Apparently not.
You've obviously have been able to register onto this forum which indicates you've registered SONY s/w. Have you tried to interrogate the "My Software"' menu at the top of this page? Do you see DVDA as part of your list? If you do then you SHOULD see a serial for DVDA. I realise that if you haven't registered DVDA yet then a serial shouldn't be seen, but do try it though.
The boxed version of Vegas 9 came with one card that had both serial numbers printed on it.
I have a horrible feeling Adorama's description is wrong, the product does not include a DVDA licence. Their SKU includes the letters "OEM", this is not the retail version which does include DVDA.
I got a bundled version of Vegas 7 with a Sony camera, but it did not include DVDA. When I subsequently upgraded to Vegas 8 I got a licence for DVDA as well. (I checked with Sony beforehand that this would happen.)
If you upgrade to version 10 now you should get both licences. You certainly got Vegas 9 for a good price, I suppose because it is now outdated.
Was DVD Architect even included in the package you received, or did you have to download it?
I'd have to agree with the others, that Adorama's description is wrong. They probably copied it from Sony's site or other copy meant for the full retail package.
Rob
Former user
wrote on 2/1/2011, 9:08 AM
It sounds like from the original post that he tried to install DVDA, but the serial number did not work. Not that he did not have DVDA.
Unless he downloaded it from the website rather than off the disk.
All disks ship with a copy of DVDA. The retails version comes with a card which has the serial numbers for both Vegas and DVDA on it.
Reading the description on Amazon it makes no mention of DVDA.
Reading the description on Adorama's site it is just a copy of SCS's description of the retail pack which does include a DVDA serial number. Adorama's SKU includes the letters "OEM" which might be a hint of what's gone wrong.
Amazon have the correct description, Adorama screwed up, the OP kind of screwed up as well by assuming the description provided by Adorama was correct and the one on Amazon was not. The price alone should have been a bit of a clue to at least ask Adorama to clarify before buying
Bob.
Former user
wrote on 2/1/2011, 12:41 PM
Bob,
By reading the Amazon description and reviews, I would assume DVDA came with it as well. The first review says that it comes with DVD Architect. And the Amazon description talks about taking your video from Acquistion to Bluray, then if you link to Adorama and they say it comes with DVDA, would you really call them and confirm it did if you weren't familiar with previous packages NOT coming with DVDA? And it is considered an old version so some people would not question the price ($199). I would because I am familiar with SCS pricing, but a newcomer or casual buyer wouldn't. I think both descriptions might be misleading.
I agree it is all a bit confusing and in some respects it gets back to SCS selling two applications under the one name rather than calling it a bundle or some such like Adobe do.
Situation is probably not helped by SCS permitting their dealers to sell OEM licenses into the retail market.
Then again at the end of the day the OP has actually got quite a bargain if as suggested above he can buy a DVDA license for $40 he's got V9 for $240. Upgrade will cost him $200 I think so he's bought V10 for $440 compared to just under $600.
I remember B&H photo making the same mistake in their advertising when they were selling the bare bones version of Vegas. They had to be told by several customers that their add was wrong. They eventually changed it to reflect "DVDa not included"
You're probably right, it must have been after that when the thread was started here under a title like "too good to be true?". I know at that point in time there was no confusion over DVDA not being included.
The wash up to the current round of confusion is the product has scored a negative score for the wrong reason, not good.
The Adorama link definitely says DVDA is included. I would suggest printing a copy of that page so if it mysteriously changes (gets corrected), you have a copy of what you were using when you purchased the disk from them. I would hope they would make it good since it does clearly state it is included though. I have purchased a number of things from them in the past with no issues (unlike some of the other NY outfits that come to mind). Definitely print a copy out for your records though.