Subject:Audio Studio 10.0 refuses to open

Posted by: NarratorsAudio

Date:1/19/2011 2:54:22 PM

Suddenly, Audio Studio 10 has decided not to load. I've tried different permutations of attaching/removing devices and have, this last time, simply uninstalled then reinstalled the software -- all to no avail.

Below are:
-- The message I get when I try to open the freshly re-installed version of Audio Studio 10 (running on Windows 7 on Lenovo T500), and
-- An excessively long rundown of my system specs.

HelpHelpHelp. Please!

Thanks,

Judith
________
Problem Description
Application Name: Sound Forge Audio Studio
Application Version: Version 10.0 (Build 152)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Sound Forge Audio Studio 10.0\AudioStudio100.exe
Fault Address: 0x005E1ADD
Fault Offset: 0x001E1ADD

Fault Process Details
Process Path: C:\Program Files\Sony\Sound Forge Audio Studio 10.0\AudioStudio100.exe
Process Version: Version 10.0 (Build 152)
Process Description: Sound Forge Audio Studio
Process Image Date: 2010-02-23 (Tue Feb 23) 22:47:46

________
________
Lenovo ThinkVantage Toolbox: System
Information
Wednesday, January 19, 2011 4:46:52 PM
Motherboard
System Board
Manufacturer LENOVO
Product 2242CTO
Chipset Intel GM45/PM45/GS45/GL40/GS40
Southbridge Intel 82801IEM (ICH9M-E)
BIOS
Vendor LENOVO
Release Date 03/15/2010
BIOS Version String 6FET83WW (3.13 )
ROM Size 8.00 MB
Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (CPU:0)
Name Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
Cores 2
Threads 2
Current Speed 2.39 GHz
Features MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, IDA, XD, VMX
L1 Instruction Cache 2 x 32.00 kB
L1 Data Cache 2 x 32.00 kB
L2 Cache 3.00 MB
Memory
Total Physical Memory 4.00 GB
2048 MB DDR3 (1066 MHz)
Memory Size 2.00 GB
Memory Type DDR3 (1066 MHz)
Memory Manufacturer 80CE
Memory Part Number M471B5673FH0-CF8
Memory Serial Number 618F3002
2048 MB DDR3 (1066 MHz)
Memory Size 2.00 GB
Memory Type DDR3 (1066 MHz)
Memory Manufacturer 80CE
Memory Part Number M471B5673FH0-CF8

Subject:RE: Audio Studio 10.0 refuses to open

Reply by: rraud

Date:1/19/2011 5:18:14 PM

Can we assume you have not uninstalled any other SCS apps?
Sound card changes?
VST plug-ins added? (though I don't know if that's applicable to AS)
When reinstalling, does the SCS registration process go though?

Have you tried disabling all anti-virus, screen savers, ect., ect.? (some anti-virus programs are known to cause problems)
Access task manager via the 'three finger salute'. "Ctrl> Alt> Delete" select: "Applications" and close any applications which may be running.
If all else fails, try uninstalling using a custom uninstall utility, like REVO (free), using the 'Advanced' mode, which will remove all traces of AS from the registry.. Then, reinstall the latest update of AS-10.

http://www.revouninstaller.com
Scroll down to find "Free Full Downloads of Revo Uninstaller" (button under Ver. 1.91 > DOWNLOAD)
Cheers, Rick

Subject:RE: Audio Studio 10.0 refuses to open

Reply by: NarratorsAudio

Date:1/19/2011 8:07:15 PM

Thanks much, Rick. Revo cleaned everything out very nicely. Reinstalled AS 10.0 with firewall and antivirus off. Opens just fine now.

Need to find a good interface and sound card now. For AS 9.0, I was able to use the ASIO drivers with my (antique) Mbox, from Pro Tools days on Windows XP. Oddly, 9.0, Mbox, and ASIO still work fine together on Windows 7, but 10.0 refuses to acknowledge old Mbox/ASIO.

Ah, progress...

Thanks again for your help.

Best,
Judith

Subject:RE: Audio Studio 10.0 refuses to open

Reply by: Drak-pa

Date:9/3/2015 11:42:27 AM

Hello,

I am having the same issue right now, both the activation exe and Sound Forge’s exe are crashing, the activation exe while activating the software, and SF’s exe crashes instantly when I try to open it.
I am installing Sound Forge Audio Studio with the latest installer under Windows 10 Pro 64 bits.

The activation exe’s error:

Problem Description
Application Name: Sony Application Registration Utility
Application Version: Version 10.0 (Build 252)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files (x86)\Sony\Sound Forge Audio Studio 10.0\ApplicationRegistration.exe
Fault Address: 0x0042D1A3
Fault Offset: 0x0002D1A3

Fault Process Details
Process Path: C:\Program Files (x86)\Sony\Sound Forge Audio Studio 10.0\ApplicationRegistration.exe
Process Version: Version 10.0 (Build 252)
Process Description: Sony Application Registration Utility
Process Image Date: 2013-11-08 (Fri Nov 08) 10:21:10


SF’s error message:

Problem Description
Application Name: Sound Forge Audio Studio
Application Version: Version 10.0 (Build 252)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files (x86)\Sony\Sound Forge Audio Studio 10.0\audiostudio100.exe
Fault Address: 0x0065AD43
Fault Offset: 0x0025AD43

Fault Process Details
Process Path: C:\Program Files (x86)\Sony\Sound Forge Audio Studio 10.0\audiostudio100.exe
Process Version: Version 10.0 (Build 252)
Process Description: Sound Forge Audio Studio
Process Image Date: 2013-11-08 (Fri Nov 08) 10:20:52


I tried to uninstall it with Revo and reinstall it with both Avast and the Firewall off, unfortunately I keep having the same issue.

—————————

Computer Brand/Model: LDLC Aurore BS3-I5-8
Operating System: Windows 10 Pro 64-bit
RAM: 8Go
Processor: 2.6GHz
CPU: Intel Core i5 3230M @ 2.60GHz
Video Card: Intel HD Graphics 4000 (CLEVO/KAPOK Computer)
Sound Card: Focusrite Saffire USB 6.0 / VIA HD Audio