Apple and Sony have absolutely NOTHING to do with each other and Apple does not tell Sony ANYTHING about new products/updates.

It seems you need to take this up with Apple..... and check your facts a little better before criticizing.

Vegas 9 came out about 16 or 17 months ago. Did you buy Vegas 8 before then or only recently? If recently you may be entitled to a free upgrade if you paid full price. If before then, why have you waited till now to voice your frustration?

Have you tried to beg, borrow or steal the version of Quicktime you need from someone else?

Has Vegas 8 ever worked for you?

No one is telling you that you can't keep using version 8 indefinitely. You can keep happily using it for as many years as you can keep a computer running that supports it.

The image editor software i use was written by a company that ceased to exist over 10 years ago. I don't even have their last version; i use 8 instead of 10. I still use it several hours a day. I still have Vegas 6 installed somewhere on one of my PCs. I can use it any time i want to.

Something's fishy here, or so it appears.

This is the second person within a week to come in here and their posts are totally and completely negative. Am I the only one who thinks this is "too much of a coincidence to be coincidental"?

someone just complaing because they want to complain, no coincidence, except this always happens near an update.

Anyway... I've been using V8Pro since it came out w/o any issues.

solution: I DO NOT USE APPLE PRODUCTS. No iPod, no iPhone, no iPad, no iMac, no QuickTime, etc.

Apple makes an invasive software & hardware relationship that cripples other things on your system. MS got sued like crazy for stuff like this years ago & they stopped. People won't sue apple. Solution is to ditch apple.

SMD has an issue with Sony not revising all their software (past and present) to maintain compatibility with Apple product revisions. Guess that is the usual view of Mac adherents but, with due respect, that does seem a bit illogical to me.

I keep hearing this "It's all Apples fault" and yet so far not a shred of actual evidence to back it up. To date I'm more inclined to think it's just sloppy coding by SCS. If it was Apple's fault every other NLE should be having similar issues and I'm not seeing that.
I got the same story over BMD's drivers. Again I've updated them in the past and my ancient Ppro CS2 just kept working whereas Vegas was having on again / off again fits. What BMD's engineer had to say about SCS's coding standards was not pleasant and that's been repeated by BMD to others here.

I'm at the head of the queue when it comes to sticking it to Apple but in this case I'm not convinced it's justified at all.

To look at this from another angle. If QT is really such a PIA and not to be trusted why rely on it, why haven't SCS written their own QT code?

Bob.

Like many of you, I have subsequently had the product rendered completely useless by an update to one of it's core components, namely Quicktime (I don't have the option of using an earlier version)

You seem to think Sony was responsible for updating Quicktime? Think again. I presume your options are limited because you have a recent iPhone?

I purchased my copy of Vegas Pro toward the back end of it's shelf life but was still charged full price and was not informed that after sales support would soon be terminated.

That was 1 1/2 years ago, and you're complaining about it now?

This smacks of profiteering, forcing us to pay more money to upgrade in order to keep the product working.

I can assure you that Sony and Apple are not in collusion. And throwing around wild accusations like that can get you into trouble.
But you already know all this because you participated in this thread back in April:
http://www.sonycreativesoftware.com/forums/ShowMessage.asp?Forum=4&MessageID=705285
So why are you pretending you don't already know all the facts and posting the same misdirected complaints as if they were new?

Vegas 9 was released four months before Quicktime 7.6.4, so your theories of entitlement are rubbish.
Furthermore, maintenance releases of Vegas 9 have been issued every time a new QT release breaks the previous version.
Should Sony also be retrofitting my beloved Vegas 2 to keep up with Apple's shenanigans?
Why is this so hard to understand?

So here's what you do:
1) Install Vegas Pro 8 and QT 7.6.2 on one machine.
2) Install QT 7.6.8 and iTunes 9 on another machine
3) Complain to Apple, since they made this necessary.

SMD, have you tried the patch we have made available through our knowledgebase? Here is a link : http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=4787

I keep hearing this "It's all Apples fault" and yet so far not a shred of actual evidence to back it up. To date I'm more inclined to think it's just sloppy coding by SCS. If it was Apple's fault every other NLE should be having similar issues and I'm not seeing that.

Not saying you're wrong, but that argument never was considered with Real players & encoders. SCS built their stuff from a standard at one time (I'm assuming). That standard isn't supposed to change. Like GPU drivers: a call to a OGL 1.2 command STILL calls that OGL 1.2 command even now. Always works. It's a standard. If in 2002 SF (SCS) called some audio command in QuickTime, Apple shouldn't keep changing what's being called. That's what sounds like is going on.

I don't keep up on other NLE's but there's two possible reasons they wouldn't be having issues that I can see: 1) QT is part of the NLE (Final Cut) & it's 100% integrated & Apple takes this in to account with the update or 2) they have their own dedicated version of QT w/o any contact with the drivers installed. This used to be the case with Vegas but then Vegas users got upset they couldn't use newer versions of QT when one was released (remember the "download the newer demo & it will auto-update your version of QT the apps use" way?). Now it looks like Sony uses QT drivers vs having their own & people complaining they don't have access to whatever they want in the newer version. Note: my dad has an iPod with the latest itunes/QT & has no issues, but he has an old version of Vegas that had it's own annoying drivers.

To look at this from another angle. If QT is really such a PIA and not to be trusted why rely on it, why haven't SCS written their own QT code?

Could be legal: IE can't legally make & sell apple compatible stuff if they do that.

I'd say get rid of all your apple stuff & use QT Alternative. I've been using that for year, don't have any apple stuff & have 0 issues with QT. what's more important: your iTunes account or your income?

I could actually be an excellent test case to prove if it's apples fault or not: QT has never touched my current system in the three years I've had it. I could install it & if it breaks Vegas (8) then it's apples fault & they could be flooded with complaints.

Bob, last time I bothered to look, both Apple and Adobe forums were brimming with the same discussions starting with the release of QT 7.6.4, which also broke PP.

And let's not forget the 7.1.x "security" releases and the fiasco that followed the discovery of stealthed GUIDs in QT.

Forum Admin, That patch has not worked in many months. Now it is not a sound problem, there is no picture. I wrote technical support to let them know about the problem and ask for help months ago and I got no reply. I agree with farss. All of this, it is not our fault stuff, sounds like stupid politicians in a debate. What ever happened to customer support. I can see no longer supporting older versions of Vegas but this is only one version back and still being used by many people especially since there were so many complaints of problems with version 9. In my case, I need to edit, quite often, HD and SD video from digital cameras and they are almost always .mov files. Please Sony help us fix a problem. How hard could it be? You fixed it in 9. Why not put a little effort in and fix it for the people who still use 8.

You know, I'm starting to agree with the small number of people who are suggesting a VP8 patch without blaming Sony.

If these brush fires and flareups are going to cause this much negative attention and drama every time they happen (which seems to be every couple of months), maybe Sony should offer a patch out of good will and to the benefit of better public relations.

Of course, there is no guarantee that Apple wouldn't turn right around again and break the patch . . .

Apple has broke it's own applications in updating QT. I had an older version of Final Cut and upgraded to the then current version of QT. I could not capture anything past five minutes. It would just stop capturing. I searched the Final Cut/Apple forums and found that this was a known problem and the only fix was to remove QT and reinstall an old version. IF anybody has a Mac, you know that you don't just REMOVE QT. YOu basically have to reinstall the whole OS. QT is fully integrated in the Mac OS and any changes are permanent.

Apple was not concerned because they did not support that version of FCP anymore and it was only 2 versions back.

Apple dances to their own drummer.

Dave T2

Hi Simon,

I've been using Vegas since version 4, and at various times through various stages of my career I've used all the major editors (and a couple of obscure ones) It sounds like you have an Apple problem, not a SONY problem.

Much like theHappyFriar on this thread, except for Quicktime (because I have to deliver to customers who demand it) I don't have anything from Apple on my system. Apple's ecosystem is quite exclusive: they breathe their own air and even determine what the composition of that air will be. The PC world is quite open, allowing for more variety and flexibility.

This ecosystem breeds behaviors that are not conducive to the PC environment: Apple issues updates without specifying what the updates do. In the more open PC environment, that means one thing: trouble.

Quicktime has always been an issue (see 7.6.2 and 7.6.4 and see how many glowing reports of love you hear). Take it up with Apple. There may be a work-around from SCS, but ultimately you've got a third-party plug-in that's causing your problems. If you think SONY service is bad, talk to Apple about it and see what they say.

Vegas 8 Pro has been out for a long time. The "current" 8.0c version was released in September 2008. That's two years ago. In software..that's forever (unless you subscribe to the Cockos business model: one license lasts through two full version updates).

Simon, I see from your one and only other post (HERE), that you upgraded to QT 7.6.6 because your ContourHD 1080p cam "required" it.

I don't know anything about that cam but I would think that there are other soulutions that would allow you to downgrade QT back to 7.6.2. Have you pursued that at all?

I'm a VMS user so I'll ignore the "what's broke" dialog and hope that someone here can help the OP with their "root" problem, getting their cam's video to work with QT 7.6.2.

Really? So it's a conflict between two different pieces of camera equipment? That makes it a fourth party issue, and most certainly does not involve Sony, so why even bring it up here?? Sorry I wasted my time on this useless discussion . . .

Maybe what Vegas needs is a block of code (.dll??) that sits between the calling procedure and QT. That way when Apple foobar QT instead of SCS having to release new builds of all their products they only need to update the one separate piece of code. That should hopefully cover previous version of the applications, be quicker to get out as they don't need to test everything again and generally keep user happy.

Maybe my idea is too simplistic, I imagine there could be performance issues involved.

Bob.

As usual, some detailed and thoughtful responses by stalwarts of this forum.

Unfortunately, the opening volley seems to have been thrown in by someone who...
hasn't bothered to acknowledge or respond to any of said responses - so far.

And one with only two posting total at this forum.
Which isn't a crime, of course.
He may be a new member.
Or simply too life-busy to respond.

Or...
Just another bash-Vegas troll?*

Whenever I see a rant-ish post like that, I go and check their posting history.
Trolls have a very low one.

(* All that said: I must extend the benefit of the doubt too before jumping to that conclusion -- and pre-offer my apologies to him if I'm wrong.)

>>>>I keep hearing this "It's all Apples fault" and yet so far not a shred of actual evidence to back it up. To date I'm more inclined to think it's just sloppy coding by SCS. If it was Apple's fault every other NLE should be having similar issues and I'm not seeing that.<<<<

It is 100% Apple's fault.

In the past 2 years I've read many complaints of iTunes and/or Quicktime updates rendering Vegas, Adobe apps, Softimage, Fusion, Lightwave, Maya and some other apps unusable.

In all cases uninstalling iTunes or reverting back to the older version of Quicktime fixed all problems.

Apple = morons. I don't know how many times I have to repeat that. They do not check anything other than their own software on their own platform. They do not communicate with anybody. They just release their crap and if it works on a Mac and the latest supported version of OSX that's all they care about.

The answer is simple. Do not use quicktime for anything if you don't need it. If you have to install Quicktime ( some apps require it ) use the version that works and never update it after that unless itr stops working.

General rule: never, ever install anything made by Apple of your PC. It's like going through your neighborhood sex offender list looking for a babysitter.

Even with windows apps. Start with a clean slate and install only apps you'll actually need. If possible keep the PC off the internet, turn off wireless, do not install anti-virus. In other words, keep it as simple as possible. Use some other pc/laptop for your web browsing and downloading. If you are serious about it, it's the only way to go. When I say you I mean it generally, not the original poster who sounds like one of those paid by ( insert competition to Sony ) who swoop down here around new version release time to convince us it's time to switch to some other NLE.

VERY well said deusx!
Motion seconded!

deusx: "The answer is simple. Do not use quicktime for anything if you don't need it. If you have to install Quicktime ( some apps require it ) use the version that works and never update it after that unless itr stops working. "

Sorry, but one of the "some apps" that requires QuickTime is Vegas. So, we have to install QT; keep our fingers crossed; and deal with it if something breaks...