Pro Type Titler and Vegas 9.0d

Avi wrote on 4/21/2010, 5:37 AM

I downloaded and installed the new Vegas 9.0d update, replacing 9.0c. After installing the update, I opened up the edited programs that I was working on and to my surprise, ALL of my hours of work in the Pro Type Titler clips went south; they completely disappeared! Unbelievable. I thought, "well, perhaps it's just a fluke" with one of my edited programs. So, I opened up another Vegas file that I was working on and ALSO, the Pro-Type Titler clips were messed up on that one too. When I say "Messed up," I mean the clip was blank; gone! Just a red screen with nothing there. However, I am running Norton Ghost 15 on my system. So, I recovered my computer and it returned back to Vegas 9.0c. I opened up the VEG files to check them and everything was intact; the Pro Type Titler clips were perfectly fine. There is some strange anomaly going on with VEGAS 9.0d and Pro Type Titler, at least my my system. Has anyone else had this issue? I just can't do VEGAS 9.0.d, unless I want to make a lot of work for myself in the next few days. No thanks. Do you boys at Sony have any solutions to this? Would love to hear from you.

Thanks.
-A

Comments

Chip Gallo wrote on 4/21/2010, 6:10 AM

Did you by any chance contact Sony Support about this? I am not a big user of Pro Type Titler but it sounds like a bug that should be investigated.

Lou van Wijhe wrote on 4/21/2010, 2:50 PM

Avi,

I had exactly the same. However, as it were only two titles are remade them and everything is OK. It surely is a bug but I didn't report it to SCS.

Lou

farss wrote on 4/21/2010, 3:02 PM

"It surely is a bug but I didn't report it to SCS."

Then please don't bitch if it don't get fixed.

Maybe 1,000 users see the bug, they all think "meh, someone must have reported this, no point me reporting it"

Bob.

dcrandall wrote on 4/21/2010, 4:04 PM

"Then please don't bitch if it don't get fixed."

Agreed!
I have reported this problem to Sony Technical Support (Cause I like to bitch)

-Dan

cspvideo wrote on 4/21/2010, 5:15 PM

I posted on this over the weekend and reported is to SCS as well. If you can remember where the information on those titles was, you can point to it with your mouse and copy it into a new event.

dcrandall wrote on 4/21/2010, 6:07 PM

"If you can remember where the information on those titles was, you can point to it with your mouse and copy it into a new event."

Thanks cpsvideo ...... that saves me a lot of time and effort in trying to remember the title text.
-Dan

xberk wrote on 4/21/2010, 9:00 PM

I haven't seen this problem in 9.0d but I don't have many projects from 9.0c as I mostly used 9.0b -- I just opened one that I know was done in 9.0c .. It has titles from ProType but they are simple. No use of the automation timeline. Just yellow text with drop shadow .. All is well with these .. Are the problem titles something more complex?

dcrandall wrote on 4/22/2010, 6:12 AM

I just heard from Sony Technical Support:

"Thank you for contacting Sony Creative Software. We are aware of this problem and are working to correct it. It appears to be an issue in 9.0d, and we apologize for the inconvenience. Workarounds for the time being include the following:

-In the ProType Titler window, under the Effects tab, uncheck the Gradient Fill box. This should bring the text back."

This solution worked for me.
-Dan

xberk wrote on 4/22/2010, 7:46 AM

I see it now. Very simple to repro as I have 8.0c 32 bit on my machine. Same problem. If you used a Gradient fill in a ProType title in previous versions of Vegas, the problem occurs in 9.0d .. So anyone thinking of an upgrade to 9.0d should be aware of this if you use Gradient fills and ProType -- Definite bug from my view.

This problem goes a bit deeper too. Seems like ANYTHING created in PTT prior to 9.0d (even without a gradient fill) will hit the same problem if a gradient fill is applied in 9.0d .. So it affects ALL titles created under a previous version of Vegas. It's the GRADIENT FILL RED DEVIL.

Also repro'd with a VEG that AVI (who started this thread) sent me via e-mail. All his problem titles had Gradient fills.

Lou van Wijhe wrote on 4/22/2010, 8:21 AM

"It surely is a bug but I didn't report it to SCS."

Then please don't bitch if it don't get fixed.

Hi Bob,

I normally report bugs but sometimes I get tired of receiving responses from a list of standard answers and trying to convince them that it *is* a bug.

Lou

Christian de Godzinsky wrote on 4/22/2010, 12:42 PM

Hmmm...

Each "update" is supposed to fix a number of " loopholes", but this version d seems to create even a larger number of NEW ones...

How do I suddenly get the strange feeling that this once extremely stable and robust application is slowly but surely disintegrating... ???

People here have mentioned some elementary problems with 9.0d - problema that SHOULD have been catched by the development team - or at least by some of the beta testers? Come on - ProType titler does not like titles generated in the previous bug fix of this Pro software? How can such a thing have slipped past the testing of the software? This simple and single example puts some doubts on how serious the software testing actually is at SCS?

Look at this 9.0d update. Hey, we expected it to be a REPAIR and/of FIX to some of the known and repeatable most serious BUGS. But instead this version is marketed as a completely NEW version with lots of new (and the question is - how well tested) features!! I just make my own conclusions of these facts. It seems to me that it is more important for SCS to keep up the "buzz" - to lurk new potential buyers - than to fix old bugs. You don't get the same kind of "buzz" by going out advertizing that "now we have fixed bug a, bug b, bug c etc..."

SCS WOULD get that "buzz" from us - already hooked by VegasPro - if the would fix all known problems . But we are not that good customers, since we already have paid for the software...WE only conrtibute by a "small" fee once a year, or two .. but only as long as we stay hooked! Struggling from update to update with same old problems, and getting a number of new ones in every update, is surely quite embarrassing for both SONY - and for us end users...

Personally I don't give a d**n about the new fetatures, SCS should keep new features for the next major release. We want the bugs - fixed!!! In my humble opinion, SCS should do whatever they can to get features to work as advertized, and not just create new features in non-majore releases.Come on - the version change is actually only from 9.0c to 9.0d. It is, after all, just an update - not a major release.

I surely would like to know how many beta testers SCS have, and are these actually persons outside the SCS organisation? Persons that use Vegar Pro for everyday PROFESSIONAL work?

Can this degradation have to do with some recent management changes at SCS? How is actually SCS doing, when the big daddy Sony is not doing so well. They have been pulling plugs from many operations, all around the world? Is SCS suffering from the need to save everywhere, and get costs down?

Ok, so what are my problems?

I have now been struggling to do get a install of 9.0d to work OK. The installer just ends prematurely before it finishes. I have tried ALL tricks available, still no success. Not to mention how much workhours I have lost on this!!!

AVCHD playback has degraded slowly from version to version - from what it was back in VP 8.0c. 9.0b was a total disaster whe it comes to AVCHD, going from one clip to the other really killed the playback for some seconds to almost zero. 9.0c fixed that but this version has long inactive perdiods. It seems that this problem is not solved in 9.0d (sigh!), it hand too.

HD capture (and its scene detection) is STILL broken, since version 6, and SCS seems to have no intentions to fix it.

Mpeg2 (DVDPAL) output quality from AVCDH material is far from satisfactory, a thing that many have complained about. The only solution I have found is to use some third party software for the conversion. How can that be - in a Pro application?

Red frames now and then.

Timeline stutter - the timeline worked and was supersnappy in 8.0c ( that I plan to reinstall - just because of that reason).

And now the ProType titler problem. It struck me to.

Last but not least : projects takes AGES to open in 9.0d !!!! Evein if I have stored the project from VP 9.0d it takes long!!! A project that opened in 9.0c in 15 seconds, takes now about 4 minutes to open???

If this is NOT DEGRADATION of the software - WHAT IS?

I might have switched to some other application a while ago If I would not love the user interface so much. My background is in audio, and I like very much the "audio-like" approach in Vegas. It is very intuitive. Nothing comes even close!!!

Enough of this rant. If the SAME hardware works a lot better (faster, more reliable, better output quality) with some other software than Vegas - who's to blame?

I wonder if we see a version 9.0e coming anytime soon? Or will it be VP10 - again with a load of new features???

Cheers,

Christian

PS: It helped a little to get this off my chest... but my problems persists.... I thing I feel so disappointed because I had high hopes for 9.0d... Nice to have this forum to discuss these things with you all.. And last but not least - I have orderly reported my problems to SCS...

VanLazarus wrote on 4/24/2010, 2:04 PM

It does amaze me that something so easy to recreate with many people was completely missed in their testing before release of 9.0d.

I too get horrible veg loading times and can't use any protitler generated media from previous projects.

I hope we won't have to wait months for a fix for both of these common problems.

Grazie wrote on 4/24/2010, 10:17 PM

Why can't we enjoy new features AND bug fixes too? Why is this an "either/or" debate? I see SCS doing both, maybe not timely enough for me or others. But it's good to have both? No? Does it mean these things are mutually exclusive?

I do get the point that New Features shouldn't be a sop to bug fixes - o . . . k . . . . , but as I said why not have both - "Cinderella you will go to the Ball!" - I believe in having it all.

What I do have with SCS - I think? - is a company pushing for continuous improvement. If they aren't doing that then really, what's the point? At times (my loading times) I do have to wonder.

Here are a 2 items, one an improvement the other a major feature, that got me going:

1] The now more obvious FX active/non-active Icon in an Event. I can now readily see if I have attached an FX to the Event - neat!

2] PSD Layering to Tracks. Used this on drafting a submission to a company that now has me on the "clock" and invoicing!

Do we really think that not until we have ALL the bugs fixed that we shouldn't have new features? Is that it? OK, I can see that point of view - sure. But maybe the company DO want us to have both? It must be nigh on impossible to pull off. Actually there IS another factor I've just realised that could be at issue here - Maybe SCS individuals LIKE responding to Vegas-User request, to make the product more reflective of a creative industry - doing this would look good on their CVs and keep their quest for improvement live too.

As I said, I'm for both. Aren't we all?

Grazie

TLF wrote on 4/25/2010, 11:03 AM

Adobe has changed its legibility for educational discounts, such that teachers now get the same discount as students. Great news for me, as now I can purchase the entire CS5 bundle (Photoshop. Premiere, Encore, After Effects, Flash, Soundbooth et al) for little more than the cost of a Vegas upgrade.

I'm not a great fan of Premiere as it is too clunky for my liking. But if it loads my projects, allows me to do animated titles, and has good preview playback, then I'll learn to use it.

Vegas can remain my audio editor and 5.1 authoring application.

I'll give 9e a go. But I certainly won't be going to VP10a... unless...