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Subject:"The number you have entered is invalid"
Posted by: Sonic_hwy101
Date:5/15/2001 8:30:26 PM

What am I doing wrong??

I purchased Sound Forge 5.0 when it first came out, got it
installed, and loved it. It was an upgrade from Sound
Forge 4.5.

My hard drive crashed, and I had to rebuild from scratch...
I installed 5.0, and put in the old activation code I had
from before, and it gave me the above message.

So I went to the web site, and clicked on the Register
button, and put in all the info again, including the old
activation code I was given, and it sent me a new email
with activation key...

I double-clicked on that reg file, and added it to the
system registry, ran the program again, and it asked me for
the serial number...

So I thought maybe I need to download 5.0b, so I did that,
installed it, and the same message "The number you have
entered is invalid". So I re-registered, thinking that
5.0b may need a new number -- got the new one in email, and
double-clicked on it, and got the same thing... "The number
you have entered is invalid"

So I uninstalled 5.0b, Installed Sound Forge 4.5, then
Installed 5.0 again, and tried it, and again, same
problem: "The number you have entered is invalid"

So now I'm stuck! My paid for software is worthless
because my hard drive died!! What do I do?

Thanks!
Eric



Subject:RE:
Reply by: Ted_H
Date:5/16/2001 3:19:07 PM

Please call 1-800-577-6642 and we can help you through this.

Ted

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