DVDA Burns but playback only in Vista!!! Help...

pstrjl wrote on 1/27/2010, 10:32 AM
Very strange problem has reoccurred... I render into two files (video and audio--Mpeg2 and AC3) using Vegas and then used DVDA to prepare and burn the DVD. No problem for months. Then DVDA would burn the disc but it would only playback in a Vista OS pc... would not play back in anything else--DVD player, DVD tv, etc...

So I started using DVDA to prepare the DVD only and then used IMGBurn to build and burn the DVD... worked great for a year! Now I am back to burning and only playback in a Vista OS computer and nothing else, again. This is crazy! I do not use this pc for anything else and it is not wired to the internet for upgrades--it is strictly for capturing, editing, and burning DVDs.

It seems apparent to me that the problem is with DVDA. I have an old version, 1.0, but a friend has Vegas 6.0 with the newer DVDA and has the very same problem that I have... what is up with this?? Any ideas?? Any input is greatly appreciated--other than telling me to upgrade my software--I should not have to. Thanks.

Here is a link from the last go around: http://www.sonycreativesoftware.com/forums/ShowMessage.asp?Forum=22&MessageID=633411

Comments

pstrjl wrote on 1/27/2010, 11:32 AM
I went back through the old link and tried a few things mentioned there.

Something interesting: I could play the file in the TS_Video folder (prepared by DVDA) with the Cyberlink PowerDVD player on my pc, but it would NOT play the ISO file that IMGburn built--the player doesn't even recognize it!? Yet, the same image is burned on the DVD but can only be played in a pc with Vista?? What is going on???????????

What gets me is I never changed a thing on the pc. All I did was shut it down before heading out of town. Now this problem has come back to haunt me.

I am going to re-install IMGburn and see what happens... shouldn't Cyberlink PowerDVD play the ISO image? Thanks!
Former user wrote on 1/27/2010, 11:50 AM
An ISO is a disk image. Nothing will be able to play it as video. It has to be burned to a disk to play.

The TS folder should play in Cyberlink. This is what you burn to the DVD as a VIDEO DVD, not a data DVD.

It could be that your burner is dying and it can read its own disk, but nothing else can read the disk.

Dave T2
pstrjl wrote on 1/27/2010, 2:10 PM
Thanks for clearing that up for me Dave! : )

I re-installed IMGBurn and attempted to build an ISO image again--and then burn a DVD, only this time I looked at the Log while it was working... toward the end of the process I got the following:

W 14:52:13 Potential 'WaitImmediateIO' Deferred Error - (99%, 0/3) - Program Memory Area Update Failure
W 14:52:13 Finalise Disc Failed! - Reason: Program Memory Area Update Failure
W 14:52:13 Retrying (1 of 3)...
I 14:52:22 Exporting Graph Data...
I 14:52:22 Graph Data File: C:\Documents and Settings\Joel\Application Data\ImgBurn\Graph Data Files\ATAPI_iHAP422_8_VL14_WEDNESDAY-JANUARY-27-2010_2-46_PM_MCC-004-00_MAX.ibg
I 14:52:22 Export Successfully Completed!
I 14:52:22 Operation Successfully Completed! - Duration: 00:05:45
I 14:52:22 Average Write Rate: 12,660 KB/s (9.1x) - Maximum Write Rate: 15,149 KB/s (10.9x)

It says that 'Finalise Disc Failed' but then it tells me it burned successfully... would this be the DVD burner????????

How do I tell for sure? The last time this happened (see link above) we changed the burner and that didn't help. It is amazing how this can drive you crazy!!!

Thanks for all the help.
pstrjl wrote on 1/27/2010, 3:51 PM
UPDATE: I used IMGBurn to burn an ISO I had made several months ago... well before all of this happened today and it burned it perfectly and the DVD played on everything... so this tells me that it isn't IMGburn or the DVD burner, right???

I am re-rendering the particular program again and then using a different file name when preparing it using DVDA to see if this does anything different.

Why would it burn a previous ISO and not one I did today???
Former user wrote on 1/27/2010, 6:22 PM
Was the ISO that works created when you had Vista or before?

Dave T2
pstrjl wrote on 1/27/2010, 7:12 PM
Hi Dave!

It was created on the same machine which has XP... but I tried it on my laptop that is Vista and it played--very strange!!!

I deleted everything to do with the file and re-rendered it in vegas and named it differently. Then I prepared it in DVDA like before, built it with IMGBurn and burned it with the same and it plays in everything! Must have been something in the preparation process the first time that was hanging it up?? BTW, I watched the log again while burning and the same thing was tagged but it plays.

Thanks for the help! I really appreciate your time.

Blessings to you!
Former user wrote on 1/27/2010, 7:16 PM
Glad you got it working. I didn't do much, but it must have just been some bit that got out of place.

Enjoy!!!!!!!!


Dave T2
pstrjl wrote on 1/28/2010, 7:56 AM
Well I must have spoke too soon! I tried to burn some DVDs this morning and it's doing the same thing again. I just don't get it...

I will try re-starting the pc and see if that helps but other than that I am at a loss--mentally and with burned DVDs that do not play! Any ideas would be appreciated... Thanks!

Joel

EDIT: Well nothing changed. I was wondering if anyone can tell me what the failure note means in the IMGBurn log I noted above? This happens every time I burn a DVD--it says 'Program Memory Area--update failure' pertaining to finalizing the DVD... what does that mean and could that be telling me that the DVD burner is not functioning properly????
pstrjl wrote on 1/28/2010, 8:16 AM
So I go to the file and change the name and burn it and it works--plays in everything. I am trying to burn more to see if it will without changing the file name every time--so we will see what happens. Why would I need to change the file name to get it to burn the DVD correctly????? This is so frustrating, very annoying, and costly in more ways than one!

EDIT: Well it did NOT burn a second one correctly so I have changed the name of the file and am trying to burn a new copy. This is so freaking ridiculous!!!!!!!!!! I am thinking of rendering the file as a WMV and burn it using IMGBurn and see what happens... this would tell me if it is DVDA for sure wouldn't it?????

EDIT 2: Well that didn't work. I changed the file name again but it failed to burn correctly. This is so stupid.
Former user wrote on 1/28/2010, 8:19 AM
http://forum.imgburn.com/index.php?showtopic=7860


Some people think it is a firmware error in the DVD burner.

Dave T2
pstrjl wrote on 1/28/2010, 8:51 AM
So the gist is that it's a Lite-On issue and not IMGBurn or DVDA??? This is strange indeed but I will say that I have had the burners replaced (under warranty) three times and it seems to go bad every year about the same time. It was one year ago that this particular problem arose and they virtually rebuilt my PC and one year later, here I am with the same problem again! The difference is that I wasn't using IMGBurn until a year ago and had the same problem so you may be right and it is a burner issue.

But I also read something about file size and changing the sector number--I have no idea what that is or how to do that, but it would make sense to some degree. Right now I am just out of ideas how to proceed and I have to burn DVDs.
pstrjl wrote on 1/29/2010, 11:04 AM
I loaded NERO and tried burning the same file and it did not work... makes you think it is a burner issue, however, I am beginning to think it is a software issue with Vegas... I took rendered files from last week and prepared and burned with IMGBurn today--NO Problems at all, plays on everything!

This tells me that DVDA is working as it prepared the files, IMGBurn is working as it built the ISO file and burned it, and that the burner is working. The only software that was not used is Vegas. However, I re-rendered the file yesterday and it burned one copy okay then the rest were coasters. It seems like all my previous rendered files burn okay... wouldn't this be a software issue then???

I am going to re-install Vegas and DVDA and see what happens. Any ideas would be appreciated.
Melachrino wrote on 1/29/2010, 11:54 AM
I seem to have a similar problem to yours. Till now, I have edited my HDV movies in Vegas 8 and 9 and then burned both BD5 and SD discs on DA5.

The BD5 discs play perfectly in Sony Blueray player as intended.

The SD disc now only play in the Sony Blueray player but not in my standard Sony DVD player. Message says " Cannot play disc". WinDVD4 in the PC also has trouble playing the DA5 made disc and stops.

I have reported this behaviour to Sony Support, sent them the original file from which a problem disc was made.

Like you, if I take the DA5 prepared image file Video_TS and burn it with Roxio EMC9 or Power2Go then the discs play good in my regular Sony DVD player.

I will share Sony Support solution when I get it ....hopefully ....

Former user wrote on 1/29/2010, 12:04 PM
Still sounds like it could be a burner issue. You can burn one disk, but if you try to burn another, it doesn't work. How much time between burns is passing? I guess I am wondering if your DVD burner is getting hot or something and only doing a good burn after a cool down period. Otherwise it makes no sense that it works today, but didn't yesterday.

But I am just guessing. You can get a burner for $25, but no way to know if that fixes it until you try.

Dave T2
pstrjl wrote on 1/29/2010, 12:25 PM
Thanks for the replies. Yes Dave, I have another PC with an older Sony burner and have thought about switching it out and seeing what happens--but would probably have issues since it is older.

What kind of burner would you recommend? I have done some reading from the link you provided and this same issue seems to come up on LiteOn (which I have) and Samsung burners. The suggestion was Pioneer or Sony...???
pstrjl wrote on 1/29/2010, 12:49 PM
Instead of re-rendering the file again--which I did before and the first time it burned good but coasters afterward--I shortened the project from 90 minutes to 60 minutes just to see what would happen--a test. I rendered as I normally would, had DVDA prepare, IMGBurn build and burn the DVD and it worked. I burned 3 DVDs in a row without a problem... seems like this would say the burner itself is okay???? Maybe??

Maybe I had a bug in the original Vegas 4 project time line or something???? I edited out some stuff at the end that didn't have to be there and I am rendering it again and we will see what happens... I have had longer projects so I do not believe it to be a media edge issue.

What really puzzles me is that DVDA will not burn a DVD... for well over a year it will not do it. I wonder if THAT is a burner issue??? Maybe I will purchase a new burner like Sony or Pioneer and install to check that out??? I would rather use DVDA for everything than jump through so many hoops!

Thanks for the help! : )

Joel
pstrjl wrote on 1/29/2010, 12:51 PM
Thanks Melachrino... I look forward to hearing what you find out. When I contacted Sony all they advised me to do was upgrade to a newer version of Vegas and DVDA! That makes no sense to me... what I purchased should work--it wasn't cheap to begin with!! LOL.

Best wishes.
pstrjl wrote on 1/29/2010, 6:03 PM
Well... I went back into Vegas, re-edited the program--shortening it a few minutes, re-rendered, used DVDA to prepare, IMGBurn to build and burn to a DVD... made 5 copies in a row without a hitch! Amazing!!!

What the problem was???? No idea... must have been some bug in the Vegas file. Still can't burn a DVD with DVDA--what is up with that??? Could it be a conflict with the burner itself (LiteOn)???

Thanks for hearing me out and helping.
Melachrino wrote on 2/24/2010, 1:28 PM
As good as this forum is, the search and indexing could stand a lot of improvement. There are many threads with this same problem which should be grouped together. For now I check each one in case one has a solution.

Sony Support did acknowledge that they could reproduce the subject complaint and their recommendation is to render first in Vegas in the proper format and then import into DA5 for DVD authoring. While DA5 should handle many file formats, it seems that it is a wish and not a fact.

Their specific recommendation is in the link below.
Answer Title: Vegas rendering settings for a DVD
Answer Link: http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=1105&p_created=1092239421

It seems that it is also advisable NOT to burn within DA5 but to only Prepare, note the folder where the image is saved and then burn a DVD in another program. Obviously, as seems to be the case with software in general, for some people and systems the integral process works. But for those for which it does not work and no one knows the answer, a stepped workaround seems to do the trick.

This was not the answer I wanted from Sony but it will have to do, I guess, until version XXV shows up .... a la Rocky ....