Subject:Acid 3.0 = Crash and Burn

Posted by: kkwatt

Date:5/9/2001 8:06:40 PM

So whats the return policy of downloadable Acid 3.0????

Below is the dump I keep getting every time I try to work
with a newly created project in 3.0. 8 tracks and 2 busses
using Sonic Foundry Verb and Multi Tap Delay.

I am running WinMe 256 Meg O Ram Intel Board Delta 66
and SBLive audio cards and have no problems with Cake Pro
Audio. I really like Acid but this is ridiculous.

Sonic Foundry ACID Pro 3.0
Version 3.0 (Build 189)
Exception 0xC0000090 (float invalid operation) IP:0x105F1F3
In Module 'ACIDK.DLL' at Address 0x1000000 + 0x5F1F3
Thread: GUI ID=0xFFFC5E1D Stack=0xA5F000-0xA60000
Registers:
EAX=00ae7bd0 CS=016f EIP=0105f1f6 EFLGS=00210216
EBX=0000077a SS=0177 ESP=00a5faac EBP=00a5fc04
ECX=00ae7bd0 DS=0177 ESI=00ae7aec FS=261f
EDX=00000000 ES=0177 EDI=00000f62 GS=0000
Bytes at CS:EIP:
0105F1F6: DD 1C 24 56 E8 11 FB FF ..: FF 8B 4D 0C 89 01 8B
45 ..M....E
Stack Dump:
00A5FAAC: 00000F62
00A5FAB0: 0000123A
00A5FAB4: 00000000
00A5FAB8: 00AE76E0 00A70000 + 776E0
00A5FABC: 0235AA20 02040000 + 31AA20
00A5FAC0: 12FAF2F2 10020000 + 2F8F2F2
00A5FAC4: 00000000
00A5FAC8: CAAE0000
00A5FACC: CABC2D7F
00A5FAD0: 00000012
00A5FAD4: 01062455 01000000 + 62455 (ACIDK.DLL)
00A5FAD8: 00AE7AEC 00A70000 + 77AEC
00A5FADC: 0000060C
00A5FAE0: 0000072A
00A5FAE4: 00A5FC50 00950000 + 10FC50
00A5FAE8: 00000000
> 00A5FAF0: 004B4185 00400000 + B4185 (ACID.EXE)
00A5FAF4: 0235AA20 02040000 + 31AA20
00A5FAF8: 00000000
00A5FAFC: 00000007
00A5FB00: 00000000
> 00A5FBE0: 0111B865 01000000 + 11B865 (ACIDK.DLL)
00A5FBE4: 0091FC28 00830000 + EFC28
> 00A5FBE8: 0116AB48 01000000 + 16AB48 (ACIDK.DLL)
00A5FBEC: 00000000
00A5FBF0: 00AE76E0 00A70000 + 776E0
00A5FBF4: 00A5FC50 00950000 + 10FC50
00A5FBF8: 40037A3D 35630000 + AA07A3D
> 00A5FC00: 00606625 00400000 + 206625 (ACID.EXE)
> 00A5FC04: 004B4185 00400000 + B4185 (ACID.EXE)
- - -
00A5FFF0: 1DB72736 10020000 + DB52736
00A5FFF4: 82F27FEC 82F04000 + 23FEC
00A5FFF8: BFF7A24F BFF60000 + 1A24F (KERNEL32.DLL)
00A5FFFC: 00000000

Subject:RE: Acid 3.0 = Crash and Burn

Reply by: Ted_H

Date:5/10/2001 5:36:33 PM

I would first recommend that you simply uninstall and
reinstall the program so that we can determine if it is an
installation issue. If this does not work, please contact
tech support via the phone number you received for 60 days
of free support when you registered and we can help. If
you do not have the number, please call customer service
and they will verify your registration and give you the
number.

Ted