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Subject:Installation problem
Posted by: jsimmers
Date:4/24/2001 9:47:09 AM

Unfortunately, I can't start using Sound Forge XP 4.5
because when I try to install it I'm asked for a serial
number, which I do not have. SFXP4.5 was included with
ACID PRO 2.0, which has a serial number, and which I have
registered, but it isn't the same number. SF has to be
installed separately from ACID. "Technical support" has
been no help at all. In fact, I'm rather disgusted with
them. Anyone have any suggestions? I purchased this
because SF was included. If I can't get it installed it's
going back to the store.

Subject:RE: Installation problem
Reply by: Ted_H
Date:4/24/2001 11:05:01 AM

All you have to do is call 1-800-577-6642 and we will be
able to give you a serial number. There is no record of
any tech support calls from you in our database, so I'm not
sure which number you called.

Ted

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