Subject:Installation problem
Posted by: jsimmers
Date:4/24/2001 9:47:09 AM
Unfortunately, I can't start using Sound Forge XP 4.5 because when I try to install it I'm asked for a serial number, which I do not have. SFXP4.5 was included with ACID PRO 2.0, which has a serial number, and which I have registered, but it isn't the same number. SF has to be installed separately from ACID. "Technical support" has been no help at all. In fact, I'm rather disgusted with them. Anyone have any suggestions? I purchased this because SF was included. If I can't get it installed it's going back to the store. |
Subject:RE: Installation problem
Reply by: Ted_H
Date:4/24/2001 11:05:01 AM
All you have to do is call 1-800-577-6642 and we will be able to give you a serial number. There is no record of any tech support calls from you in our database, so I'm not sure which number you called. Ted |