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Subject:WAV files with metadata unreadable in Windows 7
Posted by: Velcro Face
Date:12/1/2009 8:33:17 AM
When I save a WAV file that contains Sound Forge metadata, the file cannot be read in Windows 7. It can't be played, copied, or even deleted. This occurs in Sound Forge 9 and Sound Forge 10. The only way it can be deleted is if I go back into Sound Forge and save it without the metadata. I have spoken to Sony about this, and they claim it is a hardware issue, and can't resolve it. I'm running a year-old Intel Quad-Core box with 3 GB RAM. Any thoughts? -- Michael |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: pwppch
Date:12/1/2009 12:19:28 PM
What specific metadata are you adding? The more detail, the better. Peter |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Velcro Face
Date:12/1/2009 1:30:29 PM
Sound Forge creates regions when it processes "Auto Trim / Crop," a feature I tend to use a lot. There can be hundreds of these region markers in a long recording of a consultation. When I save the file with these markers, it cannot be read by Windows 7. I have yet to save any other metadata, so I can't say whether anything but regions causes the issue. -- Michael |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: ForumAdmin
Date:12/2/2009 9:52:17 AM
So you're saying that the file itself cannot be auto-opened, copied, or deleted from Windows Explorer? Can it still be opened from within Forge? How is the file initially created? What is its format? Is it accessible before you run Auto Trim/Crop? How big is the file before and after you run Auto Trim/Crop? My guess is that either the file contains corrupt unrecognized metadata and/or you are somehow getting Forge to save a .wav bigger than 4 GB, but that doesn't necessarily explain the Windows weirdness unless it is actually parsing the file. You might try renaming it to, say, .raw, or try copying, renaming, or deleting from a command line. J. Message last edited on12/2/2009 10:04:54 AM byForumAdmin. |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Velcro Face
Date:12/2/2009 2:20:35 PM
Yes, it can't be opened, copied, or deleted. A dialogue comes up that Windows is trying to "discover" the file, but nothing ever happens. It's stuck there... until I go into Sound Forge and re-save it without the metadata. This occurs on large WAV files of Skype conversations created using CallBurner. (Each side is recorded separately at 48,000 Hz, and I combine them into a stereo file in Sound Forge.) Your questions prompted me to try recording a short (30-sec.) WAV file of some speech using Sound Forge, and then running Auto Trim / Crop. When I do this, the issue does not occur with this file. Could there be some corruption in the file recorded by CallBurner? I haven't tried it with any other WAV files of that length, recorded by any other means. I've been routinely saving WAV files of this type containing Sound Forge metadata for years under Windows Vista, without an issue. Now, under Windows 7, it's a problem. I have reported this to Sony support, but we're still at square one. Any advice you can give me would be appreciated. -- Michael |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Geoff_Wood
Date:12/3/2009 1:11:17 AM
Can it be opened/copied/deleted in Windows, or with other apps ? geoff Message last edited on12/3/2009 1:11:33 AM byGeoff_Wood. |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Velcro Face
Date:12/3/2009 8:20:54 AM
The file can't be opened, copied, or deleted in Windows. The only application I've found that can open and play it is Sound Forge. As an experiment, I tried converting an MP3 file of the same length, with the same sort of region markers, into a WAV file, preserving the metadata. That file plays okay in Windows Media player, and can be copied and deleted. Does this mean that the original WAV file created by CallBurner is corrupt? How can I check the integrity of such files, and repair them? -- Michael |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: MPM
Date:12/3/2009 1:02:25 PM
There's more than one way to write a wav file. If you can get it to open, setting the app to ignore metadata or headers as or if needed, save as or make a slight change to one end of the file & try saving normally. |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Velcro Face
Date:12/3/2009 4:02:32 PM
That's certainly a workaround: saving the file without metadata. I've thought of that, although that really doesn't resolve the issue. But why would this occur in Windows 7 and not in Vista? -- Michael |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: pwppch
Date:12/3/2009 7:15:40 PM
The file can't be opened, copied, or deleted in Windows. From Win7's explorer, if you right click on the file and select propeties, what does it tell you about the file? What are the file's attributes? Perhaps some other app has a lock on it. Maybe this "callburner" tool hasn't closed the file properly? Is there an option to close the file in Callburner? Make sure Skype and Callburner are completely shut down? Have you tried rebooting your system? Peter |
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Subject:RE: WAV files with metadata unreadable in Windows 7
Reply by: Velcro Face
Date:12/3/2009 8:04:29 PM
*No* properties come up when selected in the context menu of Windows Explorer. CallBurner closes both files automatically when the call ends. Rebooting the system has no effect. These *are* very large files (more than 600 MB). Sony support said they've been unable to reproduce the issue, but they didn't tell me if they used CallBurner. They asked me to upload one of the files. Even with broadband, that's going to take some time. Thanks for all your help. -- Michael |