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Subject:SF 5.0 Product Registration Process
Posted by: malignant
Date:3/8/2001 3:08:27 PM
i'm looking to purchase the SF 5.0 product, but i wanted to know how this product gets registered. will i have to play the dumb internet/customer service game in order to install the software on my audio-only non-internet-connected machine, or do i get to register the product like every other normal software app? i got burned a number of times with the damn registration process when i bought ACID 2.0 and i vowed never to go through that crap again. any insight would be greatly appreciated. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: CDM
Date:3/8/2001 3:54:04 PM
I believe you can call... |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: billybk
Date:3/8/2001 4:44:40 PM
After I downloaded and installed SF5.0 I was given an activation code. I was later e-mailed my confirmation order and serial number. I then dialed up my ISP launched SF5.0, and when prompted for "online registration" I pasted my serial number, which I copied from the e-mail, into the dialog box, pressed next and within seconds I got a response back from Sonic saying I was successfully registered. It went pretty easy for me. I have no complaints with the process. Bill |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/8/2001 4:50:31 PM
The registration process for Sound Forge 5.0 is identical to the registration process in Acid 2.0. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: billybk
Date:3/8/2001 4:52:35 PM
I'm sorry, after I re-read your post I realized you had indicated your DAW was not internet accessible. I purchased a $20.00 56k generic modem for my DAW just so I could download software updates for my programs and operating system. It does make it easier. Bill |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: SlowX
Date:3/9/2001 10:30:29 AM
Just out of curiosity, what if I download on one machine and need to install on another, or get a new computer? --X |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/9/2001 10:52:05 AM
Then you would have to register agian to get a code that will work with the new installation. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: sreams
Date:3/9/2001 1:30:47 PM
Sonic Foundry should provide a modem with every software purchase... -S |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: sreams
Date:3/9/2001 1:34:02 PM
I've always questioned this process... I have the right, as long as I have only one copy installed at a time, to reformat my drive and reinstall the OS... and to move the installation to another machine as many times as I want. I understand the reasoning behind this registration process... but how is at all helpful to SF when they can't be sure whether customers are reformatting or moving installations... or if they are making illegal copies. Seems futile to me. -S |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: dhucul
Date:3/12/2001 2:14:45 AM
The content of this message was deleted by the owner. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/12/2001 3:13:21 PM
It is not necessary to have a modem, you can register by calling 1-800-577-6642 as well. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: sonicUser
Date:3/20/2001 3:06:18 PM
I have Sound Forge along with some of their DirectX plug ins. I've changed computers a couple of times and had to re- register my software packages. (Using a modem) Never had a problem. I think you're making a mountain out of a molehill. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: sreams
Date:3/20/2001 5:12:21 PM
The hassle comes when you have no access to the internet (my studio, for example). Internet access should not be required for hassle-free installation of Sound Forge. Also... if it's so easy to just keep re-registering... then what is the point? Couldn't that be an illegal copy each additional time? |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: trouble_t_roy
Date:3/21/2001 12:03:42 AM
And another thing. What's the chances of Sonic Foundry refusing to give you a new registration code after 5 or 10 times of re-registering it. My audio PC has 5 seperate boots, and all five need to be registered seperately. I'm afraid that if I register SF 5 times, that they might keep a record of that and refuse to no longer send me a new registration code if I need one. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: RickZ
Date:3/22/2001 8:46:48 AM
What guarantees do we have that SF has planned for our future, say even beyond their own ? If any of us has to re- install SF in 3 years, and SF had decided to go out of business in 2 years, then what ? |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/23/2001 2:53:00 PM
We thought of that already. If that was to happen (which it won't) we would make sure that you could still use your software. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: colbee
Date:3/25/2001 3:23:24 AM
mmmmmm If I buy petrol from my local service station, do I have to notify them every time I change cars? I think not. I believe that once I purchase a license for use of software, it is mine to use. Which machine a use it on (at any one time) should have nothing to do with the supplier. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: nlamartina
Date:3/25/2001 12:26:02 PM
Colbee, The flaw in your analogy is that when you buy this "petrol", you are not capable of making free, perfect copies of it and distributing/selling it to your friends and family, thus hurting the local station's business. It IS possible to do this with software. The registration process Sonic Foundry uses helps prevent this activity from occurring. Yes, it is your purchase, but Sonic Foundry still owns the SOFTWARE in any shape or form thereafter, and they reserve the right to monitor how many times it's been installed, and consequently bust illigitimate installs. All this is detailed in the end user liceanse, and it's no different from Microsoft, Adobe, or anyone else. Nick LaMartina |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: sreams
Date:3/25/2001 1:59:55 PM
You are spot on with this Nick... his analogy was not a good one. However, I still maintain that the method is ineffective. Many people re-install their OS often than others. Many have multi-boots that require multiple installations. How does SF determine when to not allow an install? They couldn't possibly make a fully informed decision... so what's the point? The only thing that would "kindof" work, would be to incorporate a deactivation process. Install the software... want to reload your OS? Deactivate first, via the internet. This, of course, does not address non-recoverable crashes, non-internet-connected users, and multi-boot users... so it is still not enough. The bottom line is... product activation is a pain and doesn't really effectively do what it is intended to do. -S |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/26/2001 10:08:22 AM
The terms for use of our software are covered in the end user licensing agreement, which is printed on the back of the silver cardboard sleeve that the disc came in. You also agreed to this when you installed the software. All of your concerns are addressed there. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Cloud9Vox
Date:3/26/2001 1:33:14 PM
I think most serious DAW users install only the bare minimum of hardware and software on their DAW machines. This means no modem. As a brand new SF5.0 purchaser, I find this registration thing intolerable. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: dhucul
Date:3/26/2001 5:36:54 PM
The content of this message was deleted by the owner. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/27/2001 10:41:08 AM
Sound Forge 5.0 does not require internet access to register, it can also be done over the phone by calling 1- 800-577-6642. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: SaschaS
Date:3/28/2001 9:36:17 AM
I think the registration system isn't to stop the piracy but to "control" us, the legal SF5 users. The pirates use a "cracker" to remove the registration so that this can't be the reason for this system:(. PS: Sorry for my bad english Sascha |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: Ted_H
Date:3/29/2001 11:31:59 AM
We are not out to "control" anybody. Not everybody has the resources or the know-how to alter the program, so our system is effective in deterring piracy. Ted |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: trouble_t_roy
Date:4/3/2001 12:48:28 PM
Yes, it is true that not everyone has the resources or the know-how to alter the program, but the Internet is a funny thing. Things spread very quickly these days. And just like the fact that this bogus registration process is spreading to all the newsgroups and forums, there will one day be a free version of SF 5 that will be spread around too. How will you prevent that? By selling us registered users a copy of software that's a hassle to even install? I believe that Sonic Foundry had made a series of bad moves that have jeopardized it's future as a company. And this will be the one that drives the nail into the coffin. I hope Sonic Foundry is making good money from Vegas and Acid, because Sound Forge is done. |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: DataCowboy
Date:4/3/2001 5:59:51 PM
I wouldn't mind the trouble if the predictive benefit would show up. Since, theoretically, activation reduces piracy it should increase product revenue, thus (one would hope), reducing the needed per unit profit margin on a product, therefore causing a reduction in prices. Maybe the $99 promo was the result of such a thing. I don't know, I was an upgrader, so i don't think it did me any good. =) Hex Freeside |
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Subject:RE: SF 5.0 Product Registration Process
Reply by: MickH
Date:4/18/2001 10:04:40 AM
I'm not convinced of the 'It reduces piracy' argument. While you may argue that it takes some effort to crack the registration routine, don't forget that it only needs to be done once. One particular Russian pirateer was offering SF5.0 about 6 weeks ago and I could name at least 3 ftp sites that currently have a cracked copy of SF5.0. Lets face it. Users want an easy life and don't need the hassle of complicated registrations. If other 'distributers' can offer it, then that is where some users will inevitably go? |