Subject:Errors on starting Music Studio 7

Posted by: edmondinho

Date:4/16/2009 7:47:21 AM

Any help gladly accepted!

I have just bought Music Studio 7. V7a build 157.

I'm running Windows Vista

I re-installed the software also

When starting the program I get the following error.

"Access Violation at Address 062E6362 in module IL wave candy. dll. Write of address 00000014. "

I click OK , Music Studio starts, but crashes straight away with the following error.

Sony ACID Music Studio 7.0
Version 7.0a (Build 157)
Exception 0xC0000005 (access violation) READ:0x6290F0C IP:0x6290F0C
Thread: GUI ID=0x1054 Stack=0x12F000-0x130000
Registers:
EAX=c0000000 CS=001b EIP=06290f0c EFLGS=00050206
EBX=00000000 SS=0023 ESP=0012f070 EBP=0012f098
ECX=06920fb3 DS=0023 ESI=0000001c FS=003b
EDX=00000003 ES=0023 EDI=0012f0e8 GS=0000
Bytes at CS:EIP:
06290F0C: .. .. .. .. .. .. .. .. ........
06290F14: .. .. .. .. .. .. .. .. ........
Stack Dump:
0012F070: 764AF8D2 76490000 + 1F8D2 (USER32.dll)
0012F074: 000F030E 00030000 + C030E
0012F078: 0000001C
0012F07C: 00000000
0012F080: 00001578
0012F084: 0000001C
0012F088: DCBAABCD
0012F08C: 00000000
0012F090: 0012F0E8 00030000 + FF0E8
0012F094: 0000001C
0012F098: 0012F110 00030000 + FF110
0012F09C: 764AF794 76490000 + 1F794 (USER32.dll)
0012F0A0: 06920FAE 06920000 + FAE
0012F0A4: 000F030E 00030000 + C030E
0012F0A8: 0000001C
0012F0AC: 00000000
> 0012F0B4: 768F9926 768D0000 + 29926 (kernel32.dll)
> 0012F0E0: 764AF73D 76490000 + 1F73D (USER32.dll)
> 0012F104: 764F51BA 76490000 + 651BA (USER32.dll)
> 0012F114: 764B0817 76490000 + 20817 (USER32.dll)
> 0012F138: 768F995A 768D0000 + 2995A (kernel32.dll)
> 0012F14C: 764F51BA 76490000 + 651BA (USER32.dll)
> 0012F160: 764F51BA 76490000 + 651BA (USER32.dll)
> 0012F170: 764B0A65 76490000 + 20A65 (USER32.dll)
> 0012F198: 77AD99CE 77A80000 + 599CE (ntdll.dll)
> 0012F1A8: 77AD9980 77A80000 + 59980 (ntdll.dll)
> 0012F1C0: 764B07CC 76490000 + 207CC (USER32.dll)
> 0012F1C4: 764A14C8 76490000 + 114C8 (USER32.dll)
> 0012F1C8: 0041BA7C 00400000 + 1BA7C (musicstudio70.exe)
0012F1CC: 000F0544 00030000 + C0544
0012F1D0: 0012F30C 00030000 + FF30C
0012F1D4: 00000010
0012F1D8: 0012F2BC 00030000 + FF2BC
> 0012F210: 77687040 77630000 + 57040 (USP10.dll)
> 0012F234: 77C017EE 77C00000 + 17EE (LPK.DLL)
> 0012F23C: 01800009 01400000 + 400009 (musicstudio70k.dll)
0012F240: 0012F340 00030000 + FF340
> 0012F244: 77C017EE 77C00000 + 17EE (LPK.DLL)
0012F248: 1D010AD5
0012F24C: 08C2C378 08A40000 + 1EC378
> 0012F250: 7763A368 77630000 + A368 (USP10.dll)
> 0012F254: 7768B0B0 77630000 + 5B0B0 (USP10.dll)
> 0012F260: 764B04B4 76490000 + 204B4 (USER32.dll)
> 0012F278: 0041ADC0 00400000 + 1ADC0 (musicstudio70.exe)
0012F27C: 00000000
0012F280: 0012F1D8 00030000 + FF1D8
0012F284: 0012F2C0 00030000 + FF2C0
> 0012F288: 764B055C 76490000 + 2055C (USER32.dll)
> 0012F28C: 764B0528 76490000 + 20528 (USER32.dll)
> 0012F290: 76880F54 76870000 + 10F54 (SHLWAPI.dll)
> 0012F294: 764AF8D2 76490000 + 1F8D2 (USER32.dll)
> 0012F2C0: 764AF794 76490000 + 1F794 (USER32.dll)
> 0012F2C4: 0041ADC0 00400000 + 1ADC0 (musicstudio70.exe)
0012F2C8: 000F0544 00030000 + C0544
0012F2CC: 00000010
0012F2D0: 00000000
0012F2D4: 00000000
> 0012F2D8: 768F9B02 768D0000 + 29B02 (kernel32.dll)
> 0012F2E0: 0041ADC0 00400000 + 1ADC0 (musicstudio70.exe)
0012F2E4: 00000010
0012F2E8: 00000024
> 0012F304: 764AF73D 76490000 + 1F73D (USER32.dll)
> 0012F328: 764F51BA 76490000 + 651BA (USER32.dll)
> 0012F338: 764B06F6 76490000 + 206F6 (USER32.dll)
> 0012F340: 0041ADC0 00400000 + 1ADC0 (musicstudio70.exe)
- - -
0012FFF0: 00000000
0012FFF4: 007B6633 00400000 + 3B6633 (musicstudio70.exe)
0012FFF8: 7FFD7000 7FFD7000 + 0
0012FFFC: 00000000

Subject:RE: Errors on starting Music Studio 7

Reply by: pwppch

Date:4/16/2009 7:52:39 AM

The crash is occuring in a dll called "wave candy. dll". This appears to be a VST Instrument from Image Line.

You may want to temporarily move wave candy.dll from your VST Plugins directory and then start ACID to see if you get past this crash.

We will look into the problem here.

You might also want to contact Image Line on this issue.

Peter

Subject:RE: Errors on starting Music Studio 7

Reply by: edmondinho

Date:4/16/2009 8:45:16 AM

Many thanks Peter. I've removed Image Line from my PC and re-installed Music Studio. Seems fine now.

Thanks for the help

Mark