DVD Architect Burning Issue

pstrjl wrote on 1/2/2009, 9:40 AM
I was burning several copies of a project and after a dozen good DVD burns they stopped playing back in a DVD player. Thinking it was the burner itself, it was replaced. I still had the same issue. So I reformatted my hard drive and loaded only the software that came with the machine (which was built specifically for me to edit video). I downloaded the updated versions of Vegas (4.0e) and DVD Architect (1.0d) which I use and installed them. Though DVD Architect tells me that it burned the DVD without any errors it will not playback the DVD in any player. I found that I can burn a DVD using Nero.

I am really stumped by this. I have had the PC for two years and have burned 100s of DVDs with no problems at all using this version of DVD Architect. Like I said, I went so far as to reformat my hard drive and start from scratch and am still having the same problem. I thought maybe it was still a hardware issue but I was able to use a different program (Nero) to burn a DVD that did playback in a DVD player so the burner is not the problem.

I called Sony and they were terrible and said they could not help me. Any ideas guys?

Comments

TOG62 wrote on 1/2/2009, 10:16 AM
What type and brand of media are you using?

Mike
pstrjl wrote on 1/4/2009, 11:30 AM
Hello Mike,

I have been using Verbatim DVD+R discs with no problems at all until now. I have also used Teon brand with no problems before now. I do not believe it is a media issue because I can use Nero and it will burn the DVD just fine--it will palyback on any of my DVD players.

I am really stumped by this. I am now reformatting my hard drive again and reloading the software again just in case I missed something the first time. I have checked the drivers, video card, etc... and it says all is okay.

I cannot understand why it is not working if it is all new?

I do not know if this is a related issue or not but before I reformatted the first time I was having a problem getting Vegas to recognize my camera. After I uninstalled and reinstalled Vegas it would recognize my camera but when capturing there would be three files instead of just one??? This has never happened before. After I install Vegas again this time I will see if it is still doing that. Like I said, this may be unrelated but something tells me that it isn't. Why would I have this problem capturing video and also burning issues all at the same time? This makes me suspect a hardware issue but what could it be?

Any ideas and help by anyone is greatly appreciated. Thank you.

Joel

EDIT: The burner I have is a new Lite-On with Lightscribe. Could there be a compatibility problem between it and DVD Architect 1.0?
TOG62 wrote on 1/4/2009, 12:20 PM
Hi Joel,

The problem could well be that DVDA will burn DVD+Rs as their native booktype, whereas Nero will, by default, burn them as DVD ROM booktype.

Some older players will not recognise DVD+Rs. I believe that there are programs that will change the default booktype of compatible burners, but I have not fully investigated this.

Mike
pstrjl wrote on 1/5/2009, 7:55 AM
Hello Mike,

Thank you very much for the response. I understand what you are saying and so it still could be a hardware issue, right? The problem is that I restored everything to the original to which there was never a problem and I still have the current problem. This makes no sense to me.

I had this PC built to specs to run Vegas and DVDA. It worked beautifully for 1 year and the burner needed replaced. Worked beautifully for 18 months and now I have this problem. So you see, I have a hard time believing that it is a software issue or a media issue because I have restored it back to the original stage that I had it built (except a new burner) to.

Reloaded only original software. Downloaded the updated versions of Vegas (4.0) and DVDA (1.0) and installed. Still the same problem of telling me the DVD has burned with no problems but will not play in any DVD player, and is not recognized by any DVDRoms.

This seems to tell me that I have a hardware problem but what could it be? If the default has been changed as you suggest, how do I change it to what DVDA requires?

Thank you again for all the help.

Joel
TOG62 wrote on 1/5/2009, 9:32 AM
If the burnt DVDs do not play in any players the problem is nothing to do with booktype. It does sound like a hardware problem. Maybe the output of the laser in the burner has decreased or it has become misaligned. If you are able to get hold of another burner (maybe an external one) and try that it should give you the answer.

Mike
pstrjl wrote on 1/5/2009, 5:17 PM
Being under warranty, and thinking that it has to be a hardware issue, I took it back to the shop that built it. I explained everything to them but they are having a hard time believing that it is hardware and not software. They decided to replace the mother board and RAM anyway just in case.

I showed them how I burn a DVD while there and that it said the burn was completed without errors. They put it in the DVD player and it showed a blank disc.

If the problem wasn't strange enough, they took the DVD and put it in a PC that uses Vista and the DVD played perfectly!!!??? WHAT????

My machine is XP Home and couldn't read what was burned but a machine with Vista could? What is up with that?

I do not believe it is the burner since I could burn a DVD using NERO and it played... but at this point I am completely frustrated and puzzled out!

Like I told the shop owner: When they built it to spec and I loaded Vegas and DVDA it worked perfect. So when I reformatted the hard drive and installed all the same software as from day one--how could it be a software issue??? He still thinks it is.

Have you ever heard of a DVD that was burned on XP not playing in XP but will on Vista? I don't get it...

Thanks!

Joel
Porpoise1954 wrote on 1/6/2009, 12:37 AM
Nothing surprises me when it comes to Windows and proprietory software. You don't tend to get theses issues in OpenSource because they tend to comply with Open Standards - rather than invent their own!
TOG62 wrote on 1/6/2009, 12:44 AM
Not an entirely satisfactory answer, I know, but you could just prepare you material in DVDA and burn with Nero or ImgBurn. Many users do this from choice.

Mike
pstrjl wrote on 1/6/2009, 6:08 AM
Hi Mike,

Interesting thought. I have a 60 minute TV program and use Vegas to edit and then render into Mpeg2 and AC3 files, respectively. DVDA synchs the files for me before burning... and I also add chapters... can Nero synch the files and then burn them? And how long would that take? We have a mailing list and we burn DVDs all the time and DVDA, when working properly, would burn a DVD in less than 5 minutes each. When I burned the DVD using NERO it took much longer.

I just cannot get a grip on what went wrong. How can I burn a DVD using XP that cannot play on an XP machine or DVD player but can on a Vista machine???? Goodness!!

Thanks for the help.

Joel

EDIT: Here's a thought, and I may be way off here, could it still be the new burner? Could the new burner driver be set up for Vista in some way that would cause this?
TOG62 wrote on 1/6/2009, 6:31 AM
The procedure would be to use Vegas and DVDA as you do now, except that you would either:

prepare rather than burn the DVD
or burn as an ISO image (choose ISO image writer as device).

The burning time using Nero or ImgBurn should be no different from that using DVDA, it's just that two stages replace one.

Mike
pstrjl wrote on 1/6/2009, 12:05 PM
So I could use DVDA to set chapters, etc... and then just use prepare but not burning... I have never done it that way before. What kind of file does it prepare it as and I assume that Nero can then burn that file? This sounds like a great alternative... you see, I know about enough of such things to be dangerous! I appreciate the help so much.

Oh, you also said that I can burn it as a ISO image... does Nero burn this too? Or do I need to use ImgBurn? This is the first I have heard of ImgBurn... is it freeware?

Thanks!

Joel

EDIT: I am still holding to the new burner giving me the continued problems... we will soon see as they are replacing the MB and RAM today. I told them to put a burner in that they know to be good and burn a new DVD to see. I will let you know what happens either way. Great help! Have a good day.
pstrjl wrote on 1/6/2009, 1:10 PM
I just received a call from the shop telling me that they replaced the MB and RAM and still the same problem exists. I asked of they tried using a different burner and they said they did and it wouldn't burn... amazing to me. What in the world could it be?????????????????????????????????????????????????????????????

TOG62 wrote on 1/6/2009, 1:59 PM
What kind of file does it prepare it as and I assume that Nero can then burn that file?
If you use the Prepare route you get a folder with the set of files needed to create a DVD, i.e. IFO, BUP and VOB files.

If you create an ISO you get just one file that contains essentially the same information (an image of a DVD).

In each case you can burn with either Nero of ImgBurn (which is freeware).

Mike
Kingsdaughter73 wrote on 1/6/2009, 6:21 PM
I was hoping someone would be able to give you an answer to your problem... as I have the same problem. The burned DVD will play on my pc but not on my dvd player or ps3. I have Windows Vista and am using an "office depot" dvd+rdl. Should I try a different brand? Or is there anything else that you have found works. I do have a version of Nero but it does not run on vista, so that is not an option for me.

Thank you in advance.
TOG62 wrote on 1/7/2009, 2:29 AM
Why not give ImgBurn a go?

Mike
pstrjl wrote on 1/7/2009, 9:29 AM
Hi Mike,

When I picked up the PC I asked again if they tried a different DVD burner and they said yes but it didn't work...??? So I had them try a different burner while I was present--the problem was that the only DVD burner they had available was the same make/model of the one I already have. The results were the same--go figure.

I was thinking about seeing if I can find someone who has an external DVD burner that I could borrow and see if anything changes. This is so weird to me... how can I burn a DVD on XP that won't play on XP or any DVD player to a TV, but will play on a PC with Vista!!!!

I talked to our IT guy and he said the only other things he could think of was maybe the power supply is going bad and causing a problem, or the burner brand is the problem.

The other option is to upgrade DVDA but how would I know that this would take care of it?? I wouldn't. I have to be able to burn DVDs and very soon and I wish that I could find the problem.

In the mean time you have been a great help and I just may have to do as you suggest by using Nero. Arrrgggggggggg.

Thanks again Mike.

Joel
TOG62 wrote on 1/7/2009, 10:52 AM
I hope I've been at least some help.

You could try the latest version of DVD as a free trial. Click the 'Free Downloads' link below if you want to do that.

Mike
pstrjl wrote on 1/8/2009, 6:37 AM
Hey Mike,

You said "or burn as an ISO image (choose ISO image writer as device)."

When I try to choose ISO image writer as device in DVDA the only device it shows me is the DVD Burner. Am I missing something?

I did download ImgBurn and used it to make the ISO and then burn and HURRAY... I have a DVD that plays!!! I would like for DVDA to make the ISO if I can because it would save me a step. Thanks again for the help!

Joel

TOG62 wrote on 1/8/2009, 7:14 AM
When you choose the devise you should see two options; the actual burner and ISO image writer. Choose the latter.

Mike
pstrjl wrote on 1/8/2009, 7:57 AM
I appreciate your patience with me. I only have one option to choose from and it is the burner. There is no option for ISO image writer. I have DVDA 1.0, does it come with an ISO image writer? How do I change this? Thanks mucho!

Joel
TOG62 wrote on 1/8/2009, 8:38 AM
I never owned DVDA 1.0, so can't help you on that. As it can't create ISO images you'd probably be better off burning the files from the folder in ImgBurn and leaving out the ISO stage altogether

Cheers
Mike
TheHappyFriar wrote on 1/8/2009, 9:02 AM
You've said DVD's work if burned in Nero but not DVDA. So it's definitely something with DVDA.

Could be an update/etc. broke DVDA support for the drive. It happens. I know someone who never was able to burn a DVD with DVDA 1 but would prepare & use in nero no issues. Go figure. If you can prepare in DVDA & burn in nero, I'd do that. you've wasted a lot of time tracking something down that you very well can't fix (if it's a driver that windows update upon first 'net connection, it will be hard to track).
pstrjl wrote on 1/8/2009, 10:07 AM
Hello THF,

Thanks for the input. It still makes no sense to me... if (and I say IF) a hard drive is reformatted and everything is erased--is it erased or not??, and software is loaded from the original discs (and I did not connect to the internet so there isn't a chance for updates), I cannot see how it doesn't perform like it did when new?? But there could be more than one problem and I am linear thinking only.

I am not a pro at this but know about enough to get me into trouble! But it seems to me that if I am starting with a blank hard drive and load only software that was made when I first purchased the PC, it should perform like it did when I first purchased the PC. Mind you, this is not a PC bought off a shelf... I had it made specifically for Vegas 4.0 and DVDA 1.0 which was relatively new at that time. The builder studied this software and built the machine accordingly. It ran great for over 2 years and then this?? So saying that it is definitely something with DVDA just doesn't make sense to me. But it is what it is and yes I have spent a lot of time on it for sure--I hate to get beat by a machine!!

I am currently using DVDA to prepare and then ImgBurn to build and burn... seems to be working okay and I really need it to work. I want to thank Mike and everyone for their help. I would be in the nut house by now if I didn't get your help. Blessings.

Joel
TheHappyFriar wrote on 1/8/2009, 10:25 AM
But you said you switched DVD burners after the first one didn't work, correct? The first one could of been on it's way out and the new one isn't compatible with DVDA. Doesn't matter if the model # is the same, could be a different firmware/set of drivers that are used.