ACID 7 Downloadable installer FAIL -ACID Product Family

Subject:ACID 7 Downloadable installer FAIL Posted by: nutrapuppy Date:10/27/2008 1:14:33 PM I run the installer and it unpacks properly, then gives an error message: Could Not Access Network Location[] Retry -Cancel Why would it be trying to access something other than the drive I am installing it from and on to? A classic "non-starter"! Sweet! A particularly neat feature is that it crashes so early, I can't even figure out how to activate the product and get phone support. Epic Fail! OK, so what am I to do other than wait for a new installer to come out? Nothing else I have installed recently has had any kind of trouble. Machine runs great, etc. Message last edited on10/27/2008 1:21:53 PM bynutrapuppy.
Subject:RE: ACID 7 Downloadable installer FAIL Reply by: JohnnyRoy Date:10/27/2008 6:10:48 PM What operating system? Did you download it to a local drive? Try running acidpro70_enu_x86.msi manually from the folder it unpacked into. It installed fine for me on Windows XP Pro. ~jr
Subject:RE: ACID 7 Downloadable installer FAIL Reply by: nutrapuppy Date:10/27/2008 6:21:27 PM Thanks for replying. It is Windows XP Pro. I tried it manually, same result. I am thinking something in my Sony registry entries is confused. I have an email into Sony but I expect them to be delayed with the new release.
Subject:RE: ACID 7 Downloadable installer FAIL Reply by: JohnnyRoy Date:10/28/2008 5:47:08 AM What other software is running on your PC that might conflict? I had purchased a program called Restore It! once and what it did was monitor all the changes to my hard drive and try and record them so that it could undo them. It turns out that it conflicted with the Sony installer and all of my installations failed. If you have any software like that, it might be causing the problem. Turn off all anti-virus or other system monitoring software and try again. ~jr

Subject:ACID 7 Downloadable installer FAIL

Posted by: nutrapuppy

Date:10/27/2008 1:14:33 PM

I run the installer and it unpacks properly, then gives an error message:

Could Not Access Network Location[]

Retry -Cancel

Why would it be trying to access something other than the drive I am installing it from and on to?

A classic "non-starter"! Sweet!
A particularly neat feature is that it crashes so early, I can't even figure out how to activate the product and get phone support. Epic Fail!

OK, so what am I to do other than wait for a new installer to come out? Nothing else I have installed recently has had any kind of trouble. Machine runs great, etc.

Message last edited on10/27/2008 1:21:53 PM bynutrapuppy.

Subject:RE: ACID 7 Downloadable installer FAIL

Reply by: JohnnyRoy

Date:10/27/2008 6:10:48 PM

What operating system? Did you download it to a local drive? Try running acidpro70_enu_x86.msi manually from the folder it unpacked into.

It installed fine for me on Windows XP Pro.

~jr

Subject:RE: ACID 7 Downloadable installer FAIL

Reply by: nutrapuppy

Date:10/27/2008 6:21:27 PM

Thanks for replying.
It is Windows XP Pro.
I tried it manually, same result. I am thinking something in my Sony registry entries is confused. I have an email into Sony but I expect them to be delayed with the new release.

Subject:RE: ACID 7 Downloadable installer FAIL

Reply by: JohnnyRoy

Date:10/28/2008 5:47:08 AM

What other software is running on your PC that might conflict? I had purchased a program called Restore It! once and what it did was monitor all the changes to my hard drive and try and record them so that it could undo them. It turns out that it conflicted with the Sony installer and all of my installations failed. If you have any software like that, it might be causing the problem. Turn off all anti-virus or other system monitoring software and try again.

~jr