911 - cant install AP6 SQL -ACID Product Family - MAGIX Community Forums Archive

Subject:911 - cant install AP6 SQL Posted by: ohmaya Date:8/3/2008 3:37:25 AM Just purchased new PC. Same OS (XP SP2) as old one but upgraded from a Pentium 4/2GB RAM to 3.0Core Duo/4GB RAM Dell XPS 630. Went to reinstall AP6 into the new machine - right out of the box except for installing AVG antivirus - and the install will not run. Well, AP6 installs, but when the media mgr is installing, it stalls at the SQL Server Desktop Engine. It just sits - for about an hour if I let it. After a long time, I receive an error message: Internal error 2755.1601 E:\Program Files\SonySetup\AcidPro6\mediamgr\msde\setup\sqlrun01.msi I thought maybe it was a problem with the new partition (E:), so I uninstalled and reinstalled to the C:\ drive. Same result. This program ran fine on my old machine. I do NOT have Vista installed at all on the new one so I assume it would run the same on the core duo processor as it would on the Pentium, if not better. Has anyone encountered this error? I did disable the media manager and Acid will run, but I dont like to leave it in this state. Thanks for any input!
Subject:RE: 911 - cant install AP6 SQL Reply by: Patrick@Denman Date:8/3/2008 8:00:38 AM Did you try downloading version 2.3 of the Media Manager and then run that install? Also, check to see if you've already got MSDE installed and if so, uninstall it before running the MM setup. Just a couple of ideas...hope it helps...
Subject:RE: 911 - cant install AP6 SQL Reply by: ohmaya Date:8/3/2008 10:17:17 AM I went to the download section for updates and all I see is MM 2.1 for Acid 5. I tried to install SQL from Microsoft, but it told me I needed a speical password or some gobble-de-gook... I wasnt even sure if Acid would run on any version of the MS SQL SDE other than their MediaManager version?
Subject:RE: 911 - cant install AP6 SQL Reply by: Patrick@Denman Date:8/4/2008 2:53:28 PM I'm confused...your original message referred to AP6, but your reply mentioned AP5. Which version are you trying to install? I'm doubtful of upgrading Media Manager with AP5, if that's what you're trying to do. The AP6 install comes with version 2.1 of Media Manager, but if you download version 2.3 from [link]http://www.sonycreativesoftware.com/download/updates/mediamanager (select it from the section titled "Media Manager for Vegas Pro 8') it should work. I'm running it with AP6.0d under Vista, and it's working perfectly. Message last edited on8/4/2008 2:54:06 PM byPatrick@Denman.
Subject:RE: 911 - cant install AP6 SQL Reply by: ohmaya Date:8/8/2008 5:17:44 PM Im sorry - youre confused and Im confused... it was happening on both versions. I actually solved the problem by installing Vista. The optional upgrade came with my new Dell. I solved one problem by installing Vista, but caused another, worse one. Will post under separate cover. AP6d will no longer see my audio interface.

Subject:911 - cant install AP6 SQL

Posted by: ohmaya

Date:8/3/2008 3:37:25 AM

Just purchased new PC. Same OS (XP SP2) as old one but upgraded from a Pentium 4/2GB RAM to 3.0Core Duo/4GB RAM Dell XPS 630.

Went to reinstall AP6 into the new machine - right out of the box except for installing AVG antivirus - and the install will not run. Well, AP6 installs, but when the media mgr is installing, it stalls at the SQL Server Desktop Engine. It just sits - for about an hour if I let it.

After a long time, I receive an error message:
Internal error 2755.1601 E:\Program Files\SonySetup\AcidPro6\mediamgr\msde\setup\sqlrun01.msi

I thought maybe it was a problem with the new partition (E:), so I uninstalled and reinstalled to the C:\ drive. Same result.

This program ran fine on my old machine. I do NOT have Vista installed at all on the new one so I assume it would run the same on the core duo processor as it would on the Pentium, if not better.

Has anyone encountered this error? I did disable the media manager and Acid will run, but I dont like to leave it in this state.

Thanks for any input!

Subject:RE: 911 - cant install AP6 SQL

Reply by: Patrick@Denman

Date:8/3/2008 8:00:38 AM

Did you try downloading version 2.3 of the Media Manager and then run that install? Also, check to see if you've already got MSDE installed and if so, uninstall it before running the MM setup.

Just a couple of ideas...hope it helps...

Subject:RE: 911 - cant install AP6 SQL

Reply by: ohmaya

Date:8/3/2008 10:17:17 AM

I went to the download section for updates and all I see is MM 2.1 for Acid 5.

I tried to install SQL from Microsoft, but it told me I needed a speical password or some gobble-de-gook...
I wasnt even sure if Acid would run on any version of the MS SQL SDE other than their MediaManager version?

Subject:RE: 911 - cant install AP6 SQL

Reply by: Patrick@Denman

Date:8/4/2008 2:53:28 PM

I'm confused...your original message referred to AP6, but your reply mentioned AP5. Which version are you trying to install? I'm doubtful of upgrading Media Manager with AP5, if that's what you're trying to do.

The AP6 install comes with version 2.1 of Media Manager, but if you download version 2.3 from [link]http://www.sonycreativesoftware.com/download/updates/mediamanager (select it from the section titled "Media Manager for Vegas Pro 8') it should work. I'm running it with AP6.0d under Vista, and it's working perfectly.

Message last edited on8/4/2008 2:54:06 PM byPatrick@Denman.

Subject:RE: 911 - cant install AP6 SQL

Reply by: ohmaya

Date:8/8/2008 5:17:44 PM

Im sorry - youre confused and Im confused... it was happening on both versions.

I actually solved the problem by installing Vista. The optional upgrade came with my new Dell.

I solved one problem by installing Vista, but caused another, worse one. Will post under separate cover. AP6d will no longer see my audio interface.