Subject:Problems installing the SF4.5e upgrade
Posted by: dewleng
Date:6/27/2000 1:05:00 PM
I just got done re-imaging my PC and so I am re-installing my programs. After installing SF4.5, I tried to install the 4.5e upgrade, but got stopped by an error message: UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE INSTALL AGAIN. I have rebooted and closed all programs that I could see, but same error message. Somebody please help!!!! Dew |
Subject:Re: Problems installing the SF4.5e upgrade
Reply by: Kelly_S
Date:6/29/2000 1:54:00 PM
Hello. For technical support, please send us an email to: support@sonicfoundry.com with your computers configuration and serial number for Sound Forge, or, give us a call at 608-256-5555 Mon-Fri 7am-10pm CST. Thanks. Dew Leng wrote: >>I just got done re-imaging my PC and so I am re-installing >>my programs. After installing SF4.5, I tried to install >>the 4.5e upgrade, but got stopped by an error message: >>UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING >>TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE >>INSTALL AGAIN. >> >>I have rebooted and closed all programs that I could see, >>but same error message. >> >>Somebody please help!!!! >> >>Dew |
Subject:Re: Problems installing the SF4.5e upgrade
Reply by: dewleng
Date:7/7/2000 1:37:00 AM
Never mind! I am posting this for future reference. MAKE SURE YOU DISABLE THE ANTI-VIRUS PROGRAM. Duhhh.... Dew Dew Leng wrote: >>I just got done re-imaging my PC and so I am re-installing >>my programs. After installing SF4.5, I tried to install >>the 4.5e upgrade, but got stopped by an error message: >>UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING >>TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE >>INSTALL AGAIN. >> >>I have rebooted and closed all programs that I could see, >>but same error message. >> >>Somebody please help!!!! >> >>Dew |