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Subject:Problems installing the SF4.5e upgrade
Posted by: dewleng
Date:6/27/2000 1:05:00 PM

I just got done re-imaging my PC and so I am re-installing
my programs. After installing SF4.5, I tried to install
the 4.5e upgrade, but got stopped by an error message:
UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING
TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE
INSTALL AGAIN.

I have rebooted and closed all programs that I could see,
but same error message.

Somebody please help!!!!

Dew

Subject:Re: Problems installing the SF4.5e upgrade
Reply by: Kelly_S
Date:6/29/2000 1:54:00 PM

Hello.

For technical support, please send us an email to:
support@sonicfoundry.com with your computers configuration and serial
number for Sound Forge, or, give us a call at 608-256-5555 Mon-Fri
7am-10pm CST.

Thanks.

Dew Leng wrote:
>>I just got done re-imaging my PC and so I am re-installing
>>my programs. After installing SF4.5, I tried to install
>>the 4.5e upgrade, but got stopped by an error message:
>>UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING
>>TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE
>>INSTALL AGAIN.
>>
>>I have rebooted and closed all programs that I could see,
>>but same error message.
>>
>>Somebody please help!!!!
>>
>>Dew

Subject:Re: Problems installing the SF4.5e upgrade
Reply by: dewleng
Date:7/7/2000 1:37:00 AM

Never mind!

I am posting this for future reference.

MAKE SURE YOU DISABLE THE ANTI-VIRUS PROGRAM.

Duhhh....

Dew

Dew Leng wrote:
>>I just got done re-imaging my PC and so I am re-installing
>>my programs. After installing SF4.5, I tried to install
>>the 4.5e upgrade, but got stopped by an error message:
>>UNABLE TO INSTALL THE PROGRAM. THE PROGRAM YOU ARE TRYING
>>TO INSTALL IS IN USE. EXIT PROGRAM AND TRY TO RUN THE
>>INSTALL AGAIN.
>>
>>I have rebooted and closed all programs that I could see,
>>but same error message.
>>
>>Somebody please help!!!!
>>
>>Dew

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