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Subject:Annoying Pop-up
Posted by: Stormwaj
Date:12/30/2007 9:04:05 PM

I have Acid 6.0d, Vegas 7.0, DVD Architect 4.0, and CD Architect 5.2 on my computer. For a while, I was having problems with an annoying Windows Help and Support pop-up every time I chose a plug-in in Acid. Now it is happening in Vegas. How can I stop this?

Subject:RE: Annoying Pop-up
Reply by: pwppch
Date:12/31/2007 9:32:48 AM

Please fill out your system specs in your user profile.

What does the popup say exactly?

What version of Windows are you running?

Peter

Subject:RE: Annoying Pop-up
Reply by: Stormwaj
Date:12/31/2007 6:54:43 PM

Thanks. I continued to look for a solution, and I found it. The Windows Help and Support pop-up is the result of installing programs that use it (in VIsta), even though it is not available. Apparently, Microsoft is no longer packing the help files with new versions of Windows, so in order to stop the annoying pop-up, you have to install the help files.

I did that, and now I don't get the pop-ups.

It seems to be a problem among many users of Acid who are installing on newer versions of Windows. I found other forums with the same question asked. The good news is that it's not a Sony problem.

Subject:RE: Annoying Pop-up
Reply by: pwppch
Date:12/31/2007 10:30:50 PM

Be aware that we do not support ACID 6 Pro on Vista. ACID Music Studio 7 does support Vista.

Peter

Subject:RE: Annoying Pop-up
Reply by: Stormwaj
Date:1/1/2008 6:33:52 PM

Yes, I know.

Subject:RE: Annoying Pop-up
Reply by: ortaxcreations
Date:3/26/2008 9:04:51 AM

Hello Guyz!
I think i?fm going to have new friend ?c
after some headaches with the same vista ?ghelp message error on acid pro 6?? i?fve FOUND THE SOLUTION !!!

Go to : http://support.microsoft.com/kb/917607
or http://www.microsoft.com/downloads/details.aspx?displaylang=fr&FamilyID=6ebcfad9-d3f5-4365-8070-334cd175d4bb

I?fve downloaded the X86 for Vista home premium (french edition as i?fm from France) and IT WORKS !!!!! WHOOOOOO YEAHHH BABY ahah

Hope that you?fre going to be happy with this

Sincerely yours

stefano

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