Community Forums Archive

Go Back

Subject:mp3 asking for serial #
Posted by: kdr
Date:2/3/2000 5:18:00 PM

I purchased Audio Anywhere to be able to publish MP3's and
RealAudio. The sticker on the box says it supports MP3. I
loaded it and downloaded the update and now when I try to
save an MP3 it wants me to enter my serial #. I enter it
(with and without the dashes) and it tells me that the
number is invalid. WHAT??? I also tried to email the
support@sonicfoundry.com and was told that relaying mail
there was not allowed.

Any help would be appreciated ASAP as I need to have this
completed by tomorrow.

Subject:Re: mp3 asking for serial #
Reply by: Kelly_S
Date:2/7/2000 6:02:00 PM

Hello.

For immediate assistance, please give us a call at 608-256-5555.

We are open from 7am until 10pm central, Monday through Friday.

Thanks, and we apologize for any inconvenience this may have caused.




Ken Driedger wrote:
>>I purchased Audio Anywhere to be able to publish MP3's and
>>RealAudio. The sticker on the box says it supports MP3. I
>>loaded it and downloaded the update and now when I try to
>>save an MP3 it wants me to enter my serial #. I enter it
>>(with and without the dashes) and it tells me that the
>>number is invalid. WHAT??? I also tried to email the
>>support@sonicfoundry.com and was told that relaying mail
>>there was not allowed.
>>
>>Any help would be appreciated ASAP as I need to have this
>>completed by tomorrow.

Go Back