Subject:Computer Shut Down

Posted by: seaner

Date:1/4/2000 2:14:00 PM

Recently bought a new computer with Windows 98; I installed
Soundforge 4.0a, about 4 mins into the recording process,
the audio turns up about 2 decibals higher, and my computer
turns off. This happened on 5 different occassions. I never
had this problem before with my old computer using Windows
95. I tried using a different sound editing program(Cool
Edit) to record wavs and didn't have any problems. Anyone
out there have any idea what's going on? Any suggestions,
input will be greatly appreciated. I have a Pentium III,
128 RAM and 20 gigs of hard drive.

Thank you..

Sean

Subject:Re: Computer Shut Down

Reply by: Kelly_S

Date:1/6/2000 7:36:00 PM

Hello Sean.

Sound Forge 4.0a is getting quite a bit old, my suggestion would be
for you to download and install the most recent update available from
the download section on our website. The latest update is 4.0e.

If this problem persists, please give us a call at 608-256-5555, we
are open from 7am-10pm mon-fri CST.

Thanks.

sean christianson wrote:
>>Recently bought a new computer with Windows 98; I installed
>>Soundforge 4.0a, about 4 mins into the recording process,
>>the audio turns up about 2 decibals higher, and my computer
>>turns off. This happened on 5 different occassions. I never
>>had this problem before with my old computer using Windows
>>95. I tried using a different sound editing program(Cool
>>Edit) to record wavs and didn't have any problems. Anyone
>>out there have any idea what's going on? Any suggestions,
>>input will be greatly appreciated. I have a Pentium III,
>>128 RAM and 20 gigs of hard drive.
>>
>>Thank you..
>>
>>Sean