Subject:I've had it with SF9 - going back to 8

Posted by: Starman9

Date:11/8/2007 3:56:10 PM

I can't handle 9.0c any longer. I am going to ask for a refund and perhaps buy it again when they get it right. Here is just my partial list of bugs:

1)an annoying little hand appearing in the far left of window instead of the cursor - preventing stretching by highlighting with a cursor.

2)newly ripped files open at many different ratios instead of whatever the default is set to for existing files.

3)pasting over an area and then undoing does not default back to the paste area but instead shows the entire file again, annoying when wanting to return to the same spot each time.

4)the cursor keeps moving when your are working on a file and then place the cursor somewhere else in the file to fix something that just played. it always stopped in all previous versions of SF.

5)minimized windows reopen at random wierd taller sizes for no apparent reason. sometimes this happens, other times it does not.

so i fixed all these annoyances, by going back to SF 8.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: jamez_p

Date:11/9/2007 1:49:27 AM

agree. I gave up with Sony over their 8 to 9 so called "upgrade". (Umm removing functionality, changing basic workflow/settings/functionality without asking the userbase, no proper UAT testing, it's basically a 'downgrade' which they expect us to pay for!) They are just not interested, particularly this 'ForumAdmin' joker on here who obviously never uses the software in proper music projects.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: cyberbeat

Date:11/9/2007 10:04:35 AM

Yep, same here. I have definitely had it as well! When version 9 came out I was extremely disappointed because of how slow it was and the features which were removed or changed. not to mention the unstable features which were added. They do nothing to improve or enhance the product. This release is a downgrade no matter how you look at it. I kept it installed on my machine only because I had hoped that it would be fixed and the features such as crossfade would be brought back.

Well obviously it's not going to be fixed and I will be removing it completely from my system. I will continue to use SF 8 for now until I can find a good replacement. Sound Forge 9 is a complete joke and waste of space. I will not be upgrading in the future if this is how things are going to be. Sorry, but this is the end of the line for me.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: ForumAdmin

Date:11/9/2007 10:50:44 AM

1) If I'm reading this right, it is that you drag the selection all the way to left and it auto-scrolls, then you let go of the mouse and aren't always able to re-grab the selection end (the double horizontal arrow), instead getting the vertical-pan cursor. Will check it out.

2) This will be fixed in the next update.

3) I saw and fixed something like this when pasting at the end of a file, but this sounds like something different. Can you be more specific on how you are doing the paste (e.g. Ctrl+drag into same file, different file, using keyboard, selection position)?

4) Uncheck Options->Seek Cursor on Playback.

5) Can you provide steps to reproduce this?

If you other posters are willing to take the time to re-iterate your top issues, please do so.

J(oker?).

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Starman9

Date:11/9/2007 1:11:08 PM

1)when you scroll over to an open file to its left most position the cursor changes to a hand. previously it remained just your cursor. the hand is in the way from highlighting the last section of the file on the far left.
2)great
3)open a file. highlight the end of it and paste something over it or mix something into it at that point. then undo it. instead of the pasted area remaining highlighted in case you want to past over again from that specific point, the entire file reverts back to nothing being highlighted. this sucks if you want to keep trying to past something in the exact point.
4)doesn't fix it
5)it's random.
6)and here's a new problem i didn't mention last time. the total file length no longer shows in the default box at the bottom of the program when you open it. a great feature you left out with the 'upgrade.' sigh

Subject:RE: I've had it with SF9 - going back to 8

Reply by: ForumAdmin

Date:11/9/2007 1:27:39 PM

1) It did this in previous versions, but only if you had any vertical zoom (and it was just an arrow instead of the hand). I did just find and fix the bounding issue that might inadvertently hid the selection edge when dragging offscreen and scrolling, which is probably what you are seeing. I will check into skipping the vert-pan hittest/cursor when there's no vertical zoom.

2) n/a

3) Still not sure this is the same thing I'm thinking of: "paste something over it or mix something into it at that point."...Are you dragging or using the clipboard? Is the source longer or shorter? Where does it overlap?

4) I'm not sure what you mean here then. Playback has never stopped as a result of dropping the cursor. In previous versions, it would either continue or seek depending on whether you were looping playback. In 9.0c, loop and seek have been broken into two separate options. Perhaps you still expect it to stop at the previous selection end instead of keep going to the end?

5) Will try some more.

6) Not seeing this on open, though I did fix a bug where the main status bar didn't always update after a length changing edit. The bug also shows up when you drag/copy-to-new. Is that what you are talking about?

J.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Starman9

Date:11/9/2007 9:48:14 PM

trying to explain, understand and resolve these issues in a forum setting like this is an exercise in frustration. i'd be happy to discuss them with you over the phone.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: ForumAdmin

Date:11/12/2007 8:20:07 AM

That option isn't readily available to me. Regardless, it would be just as frustrating unless I could see what you were trying to do.

If you wish to pursue these issues further, an excellent alternative is to record a short session demonstrating the issue(s) with a screen-recording application, stick a video on youtube, google video, or wherever, and post a link to it here. A few users have done that here and it pretty much alleviates all confusion.

Can anyone else chime in on any of these?

J.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Kennymusicman

Date:11/12/2007 11:01:14 AM

1) "sorted"

2) "sorted"

3) - Yes, I am seeing the behaviour - but only on paste mix. The selection of the target file changes from the user created selection into a whole-file selection

4) Playback has never stopped as far as I remember if clicking after a played section. - you're not possibly referring to scroll on playback are you?

5) Not seen this behaviour at all I'm afraid. Always restores my windows to what they were on minimise.

6) As J...

7) Alternative to phone help would be the possiblity of screen sharing - either through messenger client or remote assistance. - But probably won't be allowed due to Sony policy (I'm only guessing here - no assumptions) Otherwise videos do indeed make it easier to see behaviour. We can help you craete them if you need assistance.

HTH

Ken

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Kennymusicman

Date:11/13/2007 2:33:47 AM

Forgot to add with 3)

Make a region on the target file before you paste mix. Then, when the selection reverts back to the whole file - you can simply reselect the region as a selection, and it will have maintained your settings/locations where you left them. At least it's a temporary work-around

Ken

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Mathew Florianz

Date:11/15/2007 3:37:33 AM

Sorry to have to go on a rant here but I couldn't agree more with the frustrations vented here. The problem with giving you examples is that you might think these examples are where the frustration comes from (in my case). My gripes are however more deeply rooted, I object to the fact you have changed instead of added functionality that in my opinion was perfect to begin with.

Unfortunately the only reason I am on 9 is because version six (still my all time favorite version) will no longer validate itself or the mp3 encoder. I also wanted to get SoundForge for work (having the same version at home and at work) and it’s impossible to find the old version.

Why did you have to introduce changes is my only question really? When windows introduces a new "enhanced" menu/interface they always include the option to go classic again, great for people who dislike change (like myself). I think you are underestimating how much time old customers are willing to invest to learn those so called enhancements. I for one do not want to do that, I want to install a new version and get back to work. I don’t want to find that making a selection, and then trying to drag it to a new file, constantly makes a new selection…why am I suddenly forced to work vertically when horizontally always did me fine?

Why is crossfade drag-and-dropping gone? All we ever asked for was the option to have logarithmic cross fades instead of the default linear ones. Now I get a mix console that lets me fade the newly dropped stuff. Great, what I end up doing is measuring files, fading them out, fading the same length in on my target and use mix ignoring the fade function entirely. And once done I have to remove the super annoying auto selection just to be able to play my newly created file looped. That’s 6 steps where one would have done in the past. As said before, I am sure there’s a workaround for this particular example that’s quicker, but why a workaround when there was a simple way of drag-and-drop past/mix/crossfading? I could use those functions blindfolded

The whole auto selection stuff is driving me completely mad and makes me want to break the mouse in my hand..sorry for this superlative but the whole selection stuff this is the proverbial mosquito flying around my bed at 3am in the morning. I couldn’t find the never-let-sound forge-try-and-make-selections-for-you-because-ot-might-actually-not-be-what-you-want, option.

I used to use soundforge extensively as a sound designer but I have come to the point where I spend more time struggling with the interface than actually creating stuff.

For instance, there was a really easy way to make patterns. I used to make a sound that's for instance 4.5 seconds long. I would set a marker at 3 seconds. Then I copy the file set the marker to 3 seconds and crossfade the clipboard. Move the cursor to the marker at 6 seconds and repeat. Making a pattern was as easy as ctrl-c, ctrl-right cursor, ctrl-f, ctrl-rightcursor(x2), ctrl-f, ctrl-rightcursor(x4).
I think the point is clear this is something I could do blindfolded.
Try and do this in version nine. Not only is the marker at the end of the file after pasting, forcing me to hand place it at the right time every single time I paste, but there’s a selection that makes no sense nor use which I have to drag to the beginning of the file (both start and beginning) just to be able to play the thing I just made in a loop.

Again, this is just an example and I am sure there’s something of a workaround…but again…why force me to change the way I work?

Six was quick, the icons and layout where purely functional supporting the work flow…it’s not that I will not get used to a new “look and feel” but it has to serve a purpose greater than the emperor’s new cloths.

Sorry again for the long rant and sort of hijacking the thread for that. Being in games (software) development I DO realize that the mosquito is not annoying because it hates me, but because I am affected by it’s behavior adversely, in essence choosing to be annoyed with it.

All I am really saying is that I plea not to loose sight of your heritage and your long supporting customers like myself. I do love sound forge but she’s changed so much, I am beginning to wonder if all that’s keeping us together is nostalgia.

(ps.. I do appreciate the fact there are responses from people working on soundforge a lot. A few times have I made product suggestions and send emails about my concerns but I never got repsonses to those which I hope explains my tone and frustration a bit, I hope)

Subject:RE: I've had it with SF9 - going back to 8

Reply by: SPW

Date:11/15/2007 4:46:01 AM

I wholeheartedly support your comments Matthew. I also resent the way that functionality changes have been forced upon users in order to accomodate multichannel editing and to bring SF "into line" with other products. Before SF9, if i was adding multichannel audio to an avi, i would use Cubase and tweak the wavs in SF, then load them back to Cubase. A bit long winded but it works. Aha! I thought when SF9 came along, easier workflow, Not a bit of it. I find the SF9 interface has become more cumbersome so guess what? Right first time.... I'm still using my old method as it's actually quicker using SF8 and Cubase. Forge 9 sits largely abandoned. This update has to been the most untested product they have ever put out. For instance, does the printed manual still differ in it's key assignment maps from the online versions? Are they in the future going to take into account of the fact that European keyboard layouts differ from US ones? Are they going to reinstate CTRL+left mouse drag to zoom in (my pet gripe). And are they going to do something about that God awful colour changer interface? I doubt it...unless we all keep bitching!! Which is why I'm adding to Matthew's thread, hoping to keep the topic alive and get something done about it. They need to realise it's people's working lives they are affecting here, as well as their hard earned cash they're taking. Heads should roll !!! Come on folks....let them know how you feel.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: SPW

Date:11/15/2007 4:49:05 AM

PS.....Unlike Matthew, I'm NOT sorry for ranting. To qoute a line from a film, the name of which escapes me,....."I'm as mad as hell and I'm not gonna take it anymore!"

Subject:RE: I've had it with SF9 - going back to 8

Reply by: kbruff

Date:11/16/2007 10:42:38 AM

Not to mention that my UAD CARD works fine with SF8.0D, but it fails with SF9.0C.

Therefore I have officially removed the ICON from my Audio Editing drop down. The next step is to remove the application, but this may
not happen, although it could.

I have always been dual user of Wavelab and SF, but it seems that work flow enhancements with WL are positively linear.

Bye,
Kevin
***

Subject:RE: I've had it with SF9 - going back to 8

Reply by: drew_

Date:11/19/2007 4:01:02 AM

I just stumbled across this thread having popped in to see if I was alone in thinking 9 is a disaster.

Apparently not. I gave up on Vegas & ACID a while back when I realised they were moving *away* from being what I wanted for music production and started using REAPER.

There is no way I'll be buying this version. Waiting months to get an option to "work in the old way" way such a clear sign of what I saw as mis-treatment and disrespect of existing customers.

How can it have been a surprise that long-long-long-time users wanted to keep working in the way they always did?

Yet even after that option was eventually added it still felt wrong to me. It certainly doesn't feel at all like Vegas - so I don't understand what that "bringing it into line" was suppose to mean or achieve.

OK - so why not just use SF8 forever? Well there are clearly development opportunities and improvements to be had with new versions of software but I think it would be less confusing to use an offering from a different manufacturer than feel like I'm using a "Sound Forge-style" application that feels wrong.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: jamez_p

Date:11/23/2007 1:57:09 AM

Just got an email from Sony Creative Software advertising 20% off upgrades...."The perfect upgrade
At 20% off, it's also a great time to fill your own stocking. For all the latest features and Windows Vista™ support**, get the latest version of Sony Creative Software products. Upgrade from a previous version or buy new. "

So if you are a loyal customer and upgrade immediately you pay full price, get all the bugs and missing functionality. If you wait a few months you get a 20% discount, all the bugs and missing functionality. Ummm. Wavelab here I come.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Chienworks

Date:11/23/2007 4:32:22 AM

Actually, most of us who upgrade immediately usually get a 50 to 70% discount.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: timmcallister

Date:11/23/2007 5:11:00 PM

Matthew Florianz said:
"I used to use soundforge extensively as a sound designer but I have come to the point where I spend more time struggling with the interface than actually creating stuff."


So sad, but true. It's not just soundforge, but most MS products get more difficult as time goes on. I find the old "Office 97" gave me almost everything I needed in an office suite. Only a few new office features have been useful to me, and most have made me significantly less productive. I spend more time working around these "features" than I do getting work done.

To some degree, this seems true with SF9. I stupidly upgraded from 8 thinking it would be even better, but found the opposite true. Today, I finally gave up on it due to a few problems and went back to 8. (no - I don't want to explain them, i want to get some work done in 8, I'll let others work through the issues).

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Chienworks

Date:11/23/2007 7:27:29 PM

I can wholeheartedly agree with Office 97. I've got that installed on all my PCs. My work PC has 2003 installed, but i'll use 97 on my laptop instead whenever possible.

Sound Forge, on the other hand, i guess i don't get quite as involved as some of you must. I noticed very very few differences between 8 and 9. I really only had one issue, and once i realized what the new method was actually doing i found it more useful. So, while i can support your beefs in principle, i'm not being hampered by them.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Chvad SB

Date:11/26/2007 7:05:23 AM

I'll chime in with all the others here. I've used Soundforge from version 4 on up through 9. 9 is the only version that I've felt so much frustration with. Like many here I make my living with Soundforge as one of my primary tools and using version 9 has been the equivalent experience of putting concrete shoes on a sprinter. Slow, screwed up work flow... for all the reasons mentioned above. Really, I'm not object to new features... i LOVE new features. BUT to alter features and functions that have been present for years is a mistake. I've never considered looking towards another product but I have been recently. I really guess it depends on what SONY does with the upgrade. Is any of the original Sonic Foundry staff still working on this at all? It wouldn't seem so...

Subject:RE: I've had it with SF9 - going back to 8

Reply by: rraud

Date:11/26/2007 8:10:27 AM

My 2 cents.
Like Chvad I have also been using SF professionally since ver 4.
Other than the the new output level faders, SF-9 is a mess. Bizarre operational changes and a clunky interface. I'm going to Wavelab if changes are not made for the better in SF-10 (if there is a SF-10)

Subject:RE: I've had it with SF9 - going back to 8

Reply by: SPW

Date:11/27/2007 5:02:08 AM

In refernce to rraud's comments, i think Sony should concentrate on repairing the damage they have done to SF9 and issue it as a free update before even thinking about a chargeable SF10. It is heartening to see more people contributing to this thread but i wonder how many users there are out there who are equally as disgruntled and never even look at, let alone contribute to these forums, and will quietly just vote with their feet? Think upon that Sony.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: wheat667

Date:11/29/2007 10:29:39 AM

I upgraded from SF6 to SF9. Is it possible to exchange SF9 for SF8?
I sent that question thru the email form to "Technical Support" (couldn't find a better avenue) and there was no response.

I want classic crossfade back among other things.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: KPoling

Date:11/29/2007 8:05:59 PM

I called Sony to ask about exchanging 8 for 9 - it was a no go. I am frustrated beyond belief at version 9. I am desperate for the classic crossfade. Quite a while back the tech people suggested they might bring this back as aswitchable option - well - where is it? I, too, would go back to V 6 or 7 in an instant but I stupidly uninstalled 6 and I can't get it to reinstall properly as someone else's post mentioned. The idiotic way you have to drag in the correct direction is also annoying. Can't just highlight and drag...you have to drag UP first otherwise it starts highlighting a new section. And if you start to drag but change your mind it wants to paste another copy in the same file. This needs to be switchable OFF. I've recommended SF for years and sadly have been pointing colleagues in other directions until something is done about this mess.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: wheat667

Date:11/30/2007 7:39:16 PM

Yep, Sony said "No" to my request to downgrade from SF9 to SF8.

I had upgraded from SF6 to SF9.

I'm rather sad about this. I'm a basic user but I'd always heard that SoundForge was the best wave editor around and I was very satisifed with my experience with it. I only upgraded to SF9 because I thought the price was good and it was "time" to get a refreshed interface and maybe cool new features. I guess I could go back to SF6, but maybe it's time to move on.

Goodbye SoundForge.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: kbruff

Date:12/3/2007 4:11:30 AM

Solution:
Use both Sound Forge and Wavelab (it is still at version 6 and yet it is better, more stable (and psssst... my UAD card works fine!)).

Subject:RE: I've had it with SF9 - going back to 8

Reply by: jamez_p

Date:1/18/2008 9:03:31 AM

bump.

Sony: How about offering everyone who paid for the upgrade from 8 to 9 a free upgrade to 10 when it's released. You know the 8 to 9 upgrade wasn't managed properly and this type of guesture may go some way to holding on to these loyal customers?

Subject:RE: I've had it with SF9 - going back to 8

Reply by: rraud

Date:1/18/2008 4:31:53 PM

james ez , What makes you think there will be a SF-10? With SCS's move towards video, and affordable consumer app.s, I wonder.
I've already jumped ship to Sonar for multi-trk work, since SCS pretty much abandoned the pro-audio aspect of Vegas. Sad... to say the least.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Buckskin

Date:1/19/2008 2:39:33 PM

Sony: How about offering everyone who paid for the upgrade from 8 to 9 a free upgrade to 10 when it's released. You know the 8 to 9 upgrade wasn't managed properly and this type of guesture may go some way to holding on to these loyal customers?

Indeed. I have only been using V.8 since I upgraded to V.9 It's F*n ridiculous!

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Timbre4Gear

Date:1/26/2008 9:52:09 PM

Sorry to be in agreement and that I didn't read this sooner. I held off installing 9.0 on my main PCs; used 8.0 to finish a major project. Glad I did, I hate wasting time (and muttering to myself) with software that's not behaving.

It's not just Sony, I'm going though it with Techsmith and Camtasia codecs they dropped in their new version. Without that particular codec, my 40MB Flash productions become 80MB files. Gee did you ever think to test or even ask somebody before you did that?

SF is a classic work environment and I'll have to put 8.0 back up go get the workflow going again.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Timbre4Gear

Date:2/3/2008 9:00:26 AM

Got two more projects done in the interim using SF8; it's so intuitive you gravitate back to it. I'm going to stay there until SF9 shows further signs of maturity. Using SF9 was uncomfortable to the point that it was needlessly debilitating.

You'd almost think this was an example of somebody new taking over SF and making changes just to put their stamp on the product. The changes are contrary rather than evolutionary. Just a theory....

Check back in a few weeks and see what is happening.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: BradlyMusic

Date:2/4/2008 2:11:58 PM

Wow!!! I guess I stumbled into the "let's all get our frustrations out over the SF9 disaster."

Honestly, I was excited about the multichannel features in v9.0 because this was something I always wanted to do. So I tried out the demo to see if they fit my expectations. What I found is that they fell far short of what I expected. In other words, if I can't do all the functionalities in Sound Forge on 5.1 files that I can on 2.0 files, then this "upgrade" is not really complete in my eyes.

So then I started doing some work on Stereo files, and after using Sound Forge since v4.0 this 9.0 version felt so foreign to me. Things where missing, things didn't work like they did in the past and everything just became frustrating.

I just said to myself......"well self......this product seems to be going thru some growing pains". SF9 is not for me and I uninstalled the demo and didn't bother to look back and figured I would just check back when v10 came out to see how things where going. I had previously been let down by Acid Pro 6.0 by buying a Sony product which is only half done in regards to multi tracking, I sure as heck wasn't going to make the same mistake by buying SF9.0 which seems half done for multi-channel editing and is a down grade for Stereo editing over the previous SF8.0.

I guess, it's just good to see there are others out there like me. I just didn't take the time to say anything before because these Sony forums lately seem to be filled with nothing but either fan boys or newbies lately, and from what I've seen lately is that the Sony suit of software seems to be dedicated to that crowd. Not a lot of high expectations to meet for those kind of users. What ever happened to this place???

Subject:RE: I've had it with SF9 - going back to 8

Reply by: kbruff

Date:2/5/2008 7:48:08 PM

it is more about consumer use than professional use ---

Subject:RE: I've had it with SF9 - going back to 8

Reply by: SPW

Date:2/6/2008 7:45:49 AM

I seriously think Timbre4gear has hit the nail right on the head with the comment about somebody new taking over, especially considering what a debacle the SF9 release has been compared to the previous excellent track record this software has regarding new versions......so come on Admin, spill the beans...is there a new boss?.....and if there is, why is he still there?

Subject:RE: I've had it with SF9 - going back to 8

Reply by: weaseldog13

Date:2/6/2008 9:44:44 AM

I guess I'm a stumbler too. I couldn't believe Sony would release a product that removed features. Like the handy help button in the filters. Gee why would I want that!? I've been a SF user since dirt, and I'm looking for a new product for the 1st time.

9.0d is a mess! I can no longer use Wave Hammer, one of my daily staples. It was suggested I roll back to 9.0c, but reading this thread, I think I'll roll back to 8.0 and then roll out of Sonyville permanently.

Adios.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Kennymusicman

Date:2/6/2008 10:55:57 AM

With regards to wavehammer - it has been noted, and an update expected which sounds like it will fix the issue - therefore it's a little bit of a mute point at this stage.

As for the help aspect - this could be a side issue out of Sony's hands - for example, with Vista the classic "help" formate was changed - and so many programs built on the old methadology simply don't work - and thus requires a whole rewrite of that aspect.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: HogTime

Date:2/6/2008 11:00:36 AM

Having spent lots of years programming, my guess is that, for some reason, Sony decided to rewrite the entire SF program from scratch. That seems to be the only logical reason for features dropping out or not operating the same as the prior version.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: kbruff

Date:2/7/2008 4:16:16 AM

In todays expanding digital audio world there are tools and then there are professional tools.

I am surprised that a beta test version did not catch these 9.x deficiencies, but then again I suppose we are the beta testers.

Unfortunately I am not paid by my customers do beta testing.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Mathew Florianz

Date:4/10/2008 1:32:55 AM

No offense meant Kenny, but with all the above, you start your post with "with regards to wavehammer".

I am really sorry to say this but wave hammer really is the least of our problems. Soundforge 9.0e for me crashes constantly. At least twice an hour when working with lots of files. It often just refuses to fade, hanging somewhere half way. Most crashes occure when I am not even working with it but adding stuff to excell sheets for instance.

Trying to load files over the network it can go into 100% processor activity (as does vegas) and you can only kill the process. Try to have vegas serach for missing file and then switch the focus to another application. For me that's a guaranteed hang and it simply goes into 100% processor locking. I asume vegas and forge share code because forge has a habbit of doing the same thing.

For my job (we have vegas 8 and forge 9 in the office, fortunately I have older versions of both bought for private use) I have to now shorten voice work.

The simple fact there that I cannot perform drag and drop crossfading like I used to is just amazing. It's like you yourselfs have never ever worked with this functionality. What was a simple select, drag and drop is now many actions. If you changed anything about it, it would have been nice to be able to use a logarythmic crossfade.

The thing you could do to convince me back is to release version 6 again, call it soundforge 10 and make sure everyone that is affected by the current test-version can upgrade for free. Let's forget this episode as quickly as possible.

I very much feel I have paid for a beta version and even though it was a cheap upgrade, I regrett I made it.

I am sorry for the DEV's that are left in the current mess. Many of us have expressed we're flocking to alternatives. It is probably the DEV's that get blamed, as it usually goes.

A real shame, functionality has always been soundforge's strong point: the one thing that wasn't broke.

That's the reason I haven't given up yet, SF used to be great, all of what made it great is still in your company.

Please bring back version 6 code and functionality and improve on that.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: CDM

Date:4/10/2008 7:50:19 AM

I use logmein on all my machines and it works great and it's free and really easy.

Just a thought.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: jamez_p

Date:4/10/2008 11:08:25 AM

I do hope the DEV's don't get blamed for this mess. The responsibility lies firmly with the Application Development Manager for the Soundforge 8 to 9 upgrade project. How can they get away with removing functionality and not performing proper (or any) UAT testing?? The Admin J on here thinks everything is fine which doen't help the situation. OK so they've put some functionality back after the uproar but a free upgrade to 10 is the absolute least they could offer us loyal customers.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: groovyone

Date:4/11/2008 3:51:24 PM

Rather than a free upgrade to 10, I'd rather have a free downgrade to 8.0. I have 8.0d at home and it's far more stable than 9. I honestly do not trust Sound Forge past version 8.0d.

BTW, I don't mind paying for support for a stable piece of software, but asking customers to pay for support when the software clearly has stability problems is not good business.

As an example, open up a wav file, EQ it using native EQ in sound forge, merge paste and it hangs.. right now I am havnig a hang every 7-15 minutes, the latest just 30 seconds into editing.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: Racecar

Date:5/23/2008 9:42:20 PM

I do like SF9, but it's a work in progress IMHO. In SF8 navigation is much easier. For example I can scroll the file to the left and right using the mouse L/R scolling feature. This is a handy tool when searching through a file for specific parts for marking purposes. This feature is missing in SF9. Another reason why have not totally switched to SF9.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: William Bell

Date:7/22/2008 9:56:54 AM

Are any of you using Windows Vista? I wanted to go back to ver. 8, but was told ver 8 doesn't work with Windows Vista. I'm not a musician and use the SFAS version. I haven't completed a single project with ver. 9 since I ordered the upgrade May 30.

Subject:RE: I've had it with SF9 - going back to 8

Reply by: jamez_p

Date:10/20/2009 4:41:04 AM

Sony obviously didn't take any notice of this thread. £112.64 to upgrade to version 10, you have to be kidding right, after the pain we've had. Wavelab/Audacity here we come...