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Subject:Can't start ACID!
Posted by: Petrik777
Date:11/2/1999 3:36:00 AM

After installing the software I can't even start it. I just
get a blue screen crash that has something to do with the
hal.dll file.

What's wrong? This is probably a driver error or something,
but does anyone more about this?


Subject:Re: Can't start ACID!
Reply by: pwppch
Date:11/2/1999 11:28:00 AM


First, _please_ contact our tech support with this problem. They are
the true support arm of Sonic Foundry. Click on Tech Support above
and you can e-mail them.

The Blue Screen of Death (BSOD)indicates some kind of driver problem.
Only a kernel mode driver/service can cause a BSOD. ACID does not
install any such drivers.

What version of ACID are you running? What audio hardware/CD-RW
hardware, etc, etc are you using.

Peter


Pete wrote:
>>After installing the software I can't even start it. I just
>>get a blue screen crash that has something to do with the
>>hal.dll file.
>>
>>What's wrong? This is probably a driver error or something,
>>but does anyone more about this?
>>
>>

Subject:Re: Can't start ACID!
Reply by: interfecto
Date:11/6/1999 8:11:00 PM



Pete wrote:
>>After installing the software I can't even start it. I just
>>get a blue screen crash that has something to do with the
>>hal.dll file.
>>
>>What's wrong? This is probably a driver error or something,
>>but does anyone more about this?
>>
>>

Subject:Re: Can't start ACID!
Reply by: interfecto
Date:11/6/1999 8:14:00 PM



Pete wrote:
>>After installing the software I can't even start it. I just
>>get a blue screen crash that has something to do with the
>>hal.dll file.
>>
>>What's wrong? This is probably a driver error or something,
>>but does anyone more about this?
>>
>>
Greetings Pete,
I got the BSOD when trying to load FX1 from the Loops CD. I also got
it when running the Tutorial at the SF Website. I never got a BSOD
before I used Acid Music. I have not been able to determine what the
exact problem(s) could be. I do suspect it is something to do with
Acid Music.
Salute,
Lewis

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