Subject:ACID disappointment

Posted by: DavidE

Date:10/19/1999 1:01:00 PM

Am I really the only ACID PRO user disappointed by Sonic
Foundry's apparent reluctance to expend much effort in
developing the product further? The announcement of ACID
PRO 2.0 really made me sit up and I was expecting great
things, but the reality of the 'update' is less inspiring,
and it's clear that ACID PRO 2.0 is simply a repackaging
job - the sort of thing that Sonic Foundry seem very keen
on right across their product line. Previous email about
this has simply gone unanswered. VEGAS PRO could have
proved to be the ultimate answer for dance music producers,
but Sonic Foundry has made a glaring omission of not
including the real-time time-stretching/pitch-shifting in
ACID PRO. Similarly, it's impossible to import ACID PRO
tracks into VEGAS PRO without exporting as WAV files first
of all. The final straw is the price being charged for
VEGAS PRO and Sonic Foundry's failure to provide existing
ACID PRO users with a discount if they purchase it. I still
think ACID PRO is an outstanding piece of software, and
I've so far produced two albums of my own work using it
without resorting to using any other sequencer, but the
time is going to come when I will need more optimised hard
disk audio streaming and some MIDI capability alongside the
benefits of ACID PRO. At present, I can't see Sonic Foundry
providing that solution and that saddens me.

David

Subject:Re: ACID disappointment

Reply by: malignant

Date:10/20/1999 11:40:00 AM

david,

you are definitely NOT the only ACID Pro user disappointed by the
recent 2.0 release. i bitched earlier in this forum about the
unfairness of the upgrade price to those of us who had already dished
out $300 on version 1.0 and were getting less of a break than those
who purchased the cheaper versions. those comments fell on deaf ears.

but i figured what the hell, 1.0 was pretty incredible so i may as
well spend another $50 on 2.0 since SF would have corrected their
problems with MTC so i could finally sync to my Cakewalk package.
nothing doing. ACID Pro 2.0 turned out to be nothing more than a
MARKETING upgrade. so i can burn CDs directly from ACID...well,
that's what i have CD Architect for. oh yeah, well now i can encode
to mp3 from within the package...except it doesn't seem to want to
work (see my previous post which has also gone unanswered) and even
when it does (at low quality), my Audio Catalyst blows it away from
the speed standpoint.

and now i have come to find that SF's tech support isn't just beyond
"bad", it's basically non-existent. check some of the previous posts
from other users for proof. the small studio i co-own decided to buy
into the entire SF suite of audio software because we liked what we
saw and had committed to the PC platform long ago. we felt that it
would be a perfect marriage. well, two weeks ago, my partner and i
went to our first ever Pro Tools demo and are now seriously
considering making the jump to a product that keeps evolving as well
as a company that stands behind what they develop.

at this point, i find it highly unlikely that i will purchase another
SF package or upgrade until i see some big improvements both in the
software versions as well as in the tech support area.

so you're far from alone in your disappointment.



David Ellis wrote:
>>Am I really the only ACID PRO user disappointed by Sonic
>>Foundry's apparent reluctance to expend much effort in
>>developing the product further? The announcement of ACID
>>PRO 2.0 really made me sit up and I was expecting great
>>things, but the reality of the 'update' is less inspiring,
>>and it's clear that ACID PRO 2.0 is simply a repackaging
>>job - the sort of thing that Sonic Foundry seem very keen
>>on right across their product line. Previous email about
>>this has simply gone unanswered. VEGAS PRO could have
>>proved to be the ultimate answer for dance music producers,
>>but Sonic Foundry has made a glaring omission of not
>>including the real-time time-stretching/pitch-shifting in
>>ACID PRO. Similarly, it's impossible to import ACID PRO
>>tracks into VEGAS PRO without exporting as WAV files first
>>of all. The final straw is the price being charged for
>>VEGAS PRO and Sonic Foundry's failure to provide existing
>>ACID PRO users with a discount if they purchase it. I still
>>think ACID PRO is an outstanding piece of software, and
>>I've so far produced two albums of my own work using it
>>without resorting to using any other sequencer, but the
>>time is going to come when I will need more optimised hard
>>disk audio streaming and some MIDI capability alongside the
>>benefits of ACID PRO. At present, I can't see Sonic Foundry
>>providing that solution and that saddens me.
>>
>>David

Subject:Re: ACID disappointment

Reply by: Kelly_S

Date:10/20/1999 3:03:00 PM

Hello.

As stated in the "Terms" of this forum:

Sonic Foundry is not responsible for the contents of messages posted
to this Message Board, and the views expressed are not necessarily
the views of Sonic Foundry. One or more employees of Sonic Foundry
may monitor and/or respond to messages, but Sonic Foundry is not
required to respond to any or all messages. Sonic Foundry cannot
guarantee that the contents of messages will be accurate. As a
registered user of this service, you agree not to post messages that
are knowingly false, abusive, hateful, obscene, sexual or personal in
nature, or in violation of any law. You agree not to post any
advertisements, chain letters, solicitations, or copyrighted material
unless you or Sonic Foundry owns the copyright. Sonic Foundry
reserves the right to delete any message for any reason whatsoever.
If you feel a message qualifies for removal, please e-mail us, and we
will review the message and make every effort to remove it should we
deem that necessary. You are the sole responsible party for the
contents of your messages and agree to hold harmless Sonic Foundry
with respect to any claim based upon the transmission of your
message.

In other words, this is a peer to peer forum for Tech Support.
Also, there is a link on the top of this page that will provide you a
direct resource to send our Technical Support staff an email.

The reason I stress this is because in your last post you mention
that we need some "big improvments in our technical support area"
as well as "and now i have come to find that SF's tech support isn't
just beyond bad, it's basically non-existent. check some of the
previous posts from other users for proof."

Everybody who has access to these forums has clicked on the "I have
read and agree to the terms of service" for these forums.
We apologize if there has been any confusion as to what these terms
mean.

The way to reach us would be either by calling us at 608-256-5555, or
sending us email to support@sonicfoundry.com.

Thanks.



Rob Sommers wrote:
>>david,
>>
>>you are definitely NOT the only ACID Pro user disappointed by the
>>recent 2.0 release. i bitched earlier in this forum about the
>>unfairness of the upgrade price to those of us who had already
dished
>>out $300 on version 1.0 and were getting less of a break than those
>>who purchased the cheaper versions. those comments fell on deaf
ears.
>>
>>but i figured what the hell, 1.0 was pretty incredible so i may as
>>well spend another $50 on 2.0 since SF would have corrected their
>>problems with MTC so i could finally sync to my Cakewalk package.
>>nothing doing. ACID Pro 2.0 turned out to be nothing more than a
>>MARKETING upgrade. so i can burn CDs directly from ACID...well,
>>that's what i have CD Architect for. oh yeah, well now i can
encode
>>to mp3 from within the package...except it doesn't seem to want to
>>work (see my previous post which has also gone unanswered) and even
>>when it does (at low quality), my Audio Catalyst blows it away from
>>the speed standpoint.
>>
>>and now i have come to find that SF's tech support isn't just
beyond
>>"bad", it's basically non-existent. check some of the previous
posts
>>from other users for proof. the small studio i co-own decided to
buy
>>into the entire SF suite of audio software because we liked what we
>>saw and had committed to the PC platform long ago. we felt that it
>>would be a perfect marriage. well, two weeks ago, my partner and i
>>went to our first ever Pro Tools demo and are now seriously
>>considering making the jump to a product that keeps evolving as
well
>>as a company that stands behind what they develop.
>>
>>at this point, i find it highly unlikely that i will purchase
another
>>SF package or upgrade until i see some big improvements both in the
>>software versions as well as in the tech support area.
>>
>>so you're far from alone in your disappointment.
>>
>>
>>
>>David Ellis wrote:
>>>>Am I really the only ACID PRO user disappointed by Sonic
>>>>Foundry's apparent reluctance to expend much effort in
>>>>developing the product further? The announcement of ACID
>>>>PRO 2.0 really made me sit up and I was expecting great
>>>>things, but the reality of the 'update' is less inspiring,
>>>>and it's clear that ACID PRO 2.0 is simply a repackaging
>>>>job - the sort of thing that Sonic Foundry seem very keen
>>>>on right across their product line. Previous email about
>>>>this has simply gone unanswered. VEGAS PRO could have
>>>>proved to be the ultimate answer for dance music producers,
>>>>but Sonic Foundry has made a glaring omission of not
>>>>including the real-time time-stretching/pitch-shifting in
>>>>ACID PRO. Similarly, it's impossible to import ACID PRO
>>>>tracks into VEGAS PRO without exporting as WAV files first
>>>>of all. The final straw is the price being charged for
>>>>VEGAS PRO and Sonic Foundry's failure to provide existing
>>>>ACID PRO users with a discount if they purchase it. I still
>>>>think ACID PRO is an outstanding piece of software, and
>>>>I've so far produced two albums of my own work using it
>>>>without resorting to using any other sequencer, but the
>>>>time is going to come when I will need more optimised hard
>>>>disk audio streaming and some MIDI capability alongside the
>>>>benefits of ACID PRO. At present, I can't see Sonic Foundry
>>>>providing that solution and that saddens me.
>>>>
>>>>David

Subject:Re: ACID disappointment

Reply by: malignant

Date:10/20/1999 3:27:00 PM

when i spoke of the tech support i WAS talking about calling and/or
contacting via e-mail. it's only when those e-mails go unanswered or
when the live person doesn't have a solution that i post to this
forum. those are the same types of comments that i see in other posts
within this forum. i understood and agreed to the terms of the
forums when i registered.

the fact that i have experienced unanswered tech support e-mails and i
did purchase a "marketing" upgrade to ACID Pro 2.0 which i feel
should've been free for registered users (since "lite" users got one
hell of an incredible deal) still leaves a bad taste in my mouth.

time will tell...


K.S. wrote:
>>Hello.
>>
>>As stated in the "Terms" of this forum:
>>
>>Sonic Foundry is not responsible for the contents of messages posted
>>to this Message Board, and the views expressed are not necessarily
>>the views of Sonic Foundry. One or more employees of Sonic Foundry
>>may monitor and/or respond to messages, but Sonic Foundry is not
>>required to respond to any or all messages. Sonic Foundry cannot
>>guarantee that the contents of messages will be accurate. As a
>>registered user of this service, you agree not to post messages that
>>are knowingly false, abusive, hateful, obscene, sexual or personal
in
>>nature, or in violation of any law. You agree not to post any
>>advertisements, chain letters, solicitations, or copyrighted
material
>>unless you or Sonic Foundry owns the copyright. Sonic Foundry
>>reserves the right to delete any message for any reason whatsoever.
>>If you feel a message qualifies for removal, please e-mail us, and
we
>>will review the message and make every effort to remove it should we
>>deem that necessary. You are the sole responsible party for the
>>contents of your messages and agree to hold harmless Sonic Foundry
>>with respect to any claim based upon the transmission of your
>>message.
>>
>>In other words, this is a peer to peer forum for Tech Support, this
>>is not the official place to come for any answers. Also, we have a
>>link on the top of this page that says "Tech Support" and if you
need
>>Tech Support, you should click on this link and it will send email
>>directly to us.
>>
>>Last but not least, in all of our product manuals, it lists our
phone
>>number, fax number, as well as the technical support email address
if
>>you need technical support, it makes no mention of the Forums.
>>
>>The reason I stress this is because in your last post you mention
>>that we need some "big improvments in our technical support area"
>>as well as "and now i have come to find that SF's tech support isn't
>>just beyond bad, it's basically non-existent. check some of the
>>previous posts from other users for proof."
>>
>>Everybody who has access to these forums has clicked on the "I have
>>read and agree to the terms of service" for these forums.
>>We apologize if there has been any confusion as to what these terms
>>mean.
>>
>>The way to reach us would be either by calling us at 608-256-5555,
or
>>sending us email to support@sonicfoundry.com.
>>
>>Thanks.
>>
>>
>>
>>Rob Sommers wrote:
>>>>david,
>>>>
>>>>you are definitely NOT the only ACID Pro user disappointed by the
>>>>recent 2.0 release. i bitched earlier in this forum about the
>>>>unfairness of the upgrade price to those of us who had already
>>dished
>>>>out $300 on version 1.0 and were getting less of a break than
those
>>>>who purchased the cheaper versions. those comments fell on deaf
>>ears.
>>>>
>>>>but i figured what the hell, 1.0 was pretty incredible so i may as
>>>>well spend another $50 on 2.0 since SF would have corrected their
>>>>problems with MTC so i could finally sync to my Cakewalk package.

>>>>nothing doing. ACID Pro 2.0 turned out to be nothing more than a
>>>>MARKETING upgrade. so i can burn CDs directly from ACID...well,
>>>>that's what i have CD Architect for. oh yeah, well now i can
>>encode
>>>>to mp3 from within the package...except it doesn't seem to want to
>>>>work (see my previous post which has also gone unanswered) and
even
>>>>when it does (at low quality), my Audio Catalyst blows it away
from
>>>>the speed standpoint.
>>>>
>>>>and now i have come to find that SF's tech support isn't just
>>beyond
>>>>"bad", it's basically non-existent. check some of the previous
>>posts
>>>>from other users for proof. the small studio i co-own decided to
>>buy
>>>>into the entire SF suite of audio software because we liked what
we
>>>>saw and had committed to the PC platform long ago. we felt that
it
>>>>would be a perfect marriage. well, two weeks ago, my partner and
i
>>>>went to our first ever Pro Tools demo and are now seriously
>>>>considering making the jump to a product that keeps evolving as
>>well
>>>>as a company that stands behind what they develop.
>>>>
>>>>at this point, i find it highly unlikely that i will purchase
>>another
>>>>SF package or upgrade until i see some big improvements both in
the
>>>>software versions as well as in the tech support area.
>>>>
>>>>so you're far from alone in your disappointment.
>>>>
>>>>
>>>>
>>>>David Ellis wrote:
>>>>>>Am I really the only ACID PRO user disappointed by Sonic
>>>>>>Foundry's apparent reluctance to expend much effort in
>>>>>>developing the product further? The announcement of ACID
>>>>>>PRO 2.0 really made me sit up and I was expecting great
>>>>>>things, but the reality of the 'update' is less inspiring,
>>>>>>and it's clear that ACID PRO 2.0 is simply a repackaging
>>>>>>job - the sort of thing that Sonic Foundry seem very keen
>>>>>>on right across their product line. Previous email about
>>>>>>this has simply gone unanswered. VEGAS PRO could have
>>>>>>proved to be the ultimate answer for dance music producers,
>>>>>>but Sonic Foundry has made a glaring omission of not
>>>>>>including the real-time time-stretching/pitch-shifting in
>>>>>>ACID PRO. Similarly, it's impossible to import ACID PRO
>>>>>>tracks into VEGAS PRO without exporting as WAV files first
>>>>>>of all. The final straw is the price being charged for
>>>>>>VEGAS PRO and Sonic Foundry's failure to provide existing
>>>>>>ACID PRO users with a discount if they purchase it. I still
>>>>>>think ACID PRO is an outstanding piece of software, and
>>>>>>I've so far produced two albums of my own work using it
>>>>>>without resorting to using any other sequencer, but the
>>>>>>time is going to come when I will need more optimised hard
>>>>>>disk audio streaming and some MIDI capability alongside the
>>>>>>benefits of ACID PRO. At present, I can't see Sonic Foundry
>>>>>>providing that solution and that saddens me.
>>>>>>
>>>>>>David

Subject:Re: ACID disappointment

Reply by: DavidE

Date:10/21/1999 2:56:00 PM

I'm sorry but that's the lamest response I've seen yet, and it just
goes to reinforce my growing impression that marketing has become the
uppermost priority of Sonic Foundry. Rob Sommers and I believe that
Sonic Foundry have sold out on support for ACID PRO and we feel that
the 'update' policy to ACID PRO 2.0 and non-update policy to VEGAS
PRO is ill-conceived. We'd appreciate a response.

David

K.Shaffer wrote:
>>Hello.
>>
>>As stated in the "Terms" of this forum:
>>
>>Sonic Foundry is not responsible for the contents of messages
posted
>>to this Message Board, and the views expressed are not necessarily
>>the views of Sonic Foundry. One or more employees of Sonic Foundry
>>may monitor and/or respond to messages, but Sonic Foundry is not
>>required to respond to any or all messages. Sonic Foundry cannot
>>guarantee that the contents of messages will be accurate. As a
>>registered user of this service, you agree not to post messages
that
>>are knowingly false, abusive, hateful, obscene, sexual or personal
in
>>nature, or in violation of any law. You agree not to post any
>>advertisements, chain letters, solicitations, or copyrighted
material
>>unless you or Sonic Foundry owns the copyright. Sonic Foundry
>>reserves the right to delete any message for any reason whatsoever.
>>If you feel a message qualifies for removal, please e-mail us, and
we
>>will review the message and make every effort to remove it should
we
>>deem that necessary. You are the sole responsible party for the
>>contents of your messages and agree to hold harmless Sonic Foundry
>>with respect to any claim based upon the transmission of your
>>message.
>>
>>In other words, this is a peer to peer forum for Tech Support.
>>Also, there is a link on the top of this page that will provide you
a
>>direct resource to send our Technical Support staff an email.
>>
>>The reason I stress this is because in your last post you mention
>>that we need some "big improvments in our technical support area"
>>as well as "and now i have come to find that SF's tech support
isn't
>>just beyond bad, it's basically non-existent. check some of the
>>previous posts from other users for proof."
>>
>>Everybody who has access to these forums has clicked on the "I have
>>read and agree to the terms of service" for these forums.
>>We apologize if there has been any confusion as to what these terms
>>mean.
>>
>>The way to reach us would be either by calling us at 608-256-5555,
or
>>sending us email to support@sonicfoundry.com.
>>
>>Thanks.
>>
>>
>>
>>Rob Sommers wrote:
>>>>david,
>>>>
>>>>you are definitely NOT the only ACID Pro user disappointed by the
>>>>recent 2.0 release. i bitched earlier in this forum about the
>>>>unfairness of the upgrade price to those of us who had already
>>dished
>>>>out $300 on version 1.0 and were getting less of a break than
those
>>>>who purchased the cheaper versions. those comments fell on deaf
>>ears.
>>>>
>>>>but i figured what the hell, 1.0 was pretty incredible so i may
as
>>>>well spend another $50 on 2.0 since SF would have corrected their
>>>>problems with MTC so i could finally sync to my Cakewalk
package.
>>>>nothing doing. ACID Pro 2.0 turned out to be nothing more than a
>>>>MARKETING upgrade. so i can burn CDs directly from ACID...well,
>>>>that's what i have CD Architect for. oh yeah, well now i can
>>encode
>>>>to mp3 from within the package...except it doesn't seem to want
to
>>>>work (see my previous post which has also gone unanswered) and
even
>>>>when it does (at low quality), my Audio Catalyst blows it away
from
>>>>the speed standpoint.
>>>>
>>>>and now i have come to find that SF's tech support isn't just
>>beyond
>>>>"bad", it's basically non-existent. check some of the previous
>>posts
>>>>from other users for proof. the small studio i co-own decided to
>>buy
>>>>into the entire SF suite of audio software because we liked what
we
>>>>saw and had committed to the PC platform long ago. we felt that
it
>>>>would be a perfect marriage. well, two weeks ago, my partner and
i
>>>>went to our first ever Pro Tools demo and are now seriously
>>>>considering making the jump to a product that keeps evolving as
>>well
>>>>as a company that stands behind what they develop.
>>>>
>>>>at this point, i find it highly unlikely that i will purchase
>>another
>>>>SF package or upgrade until i see some big improvements both in
the
>>>>software versions as well as in the tech support area.
>>>>
>>>>so you're far from alone in your disappointment.
>>>>
>>>>
>>>>
>>>>David Ellis wrote:
>>>>>>Am I really the only ACID PRO user disappointed by Sonic
>>>>>>Foundry's apparent reluctance to expend much effort in
>>>>>>developing the product further? The announcement of ACID
>>>>>>PRO 2.0 really made me sit up and I was expecting great
>>>>>>things, but the reality of the 'update' is less inspiring,
>>>>>>and it's clear that ACID PRO 2.0 is simply a repackaging
>>>>>>job - the sort of thing that Sonic Foundry seem very keen
>>>>>>on right across their product line. Previous email about
>>>>>>this has simply gone unanswered. VEGAS PRO could have
>>>>>>proved to be the ultimate answer for dance music producers,
>>>>>>but Sonic Foundry has made a glaring omission of not
>>>>>>including the real-time time-stretching/pitch-shifting in
>>>>>>ACID PRO. Similarly, it's impossible to import ACID PRO
>>>>>>tracks into VEGAS PRO without exporting as WAV files first
>>>>>>of all. The final straw is the price being charged for
>>>>>>VEGAS PRO and Sonic Foundry's failure to provide existing
>>>>>>ACID PRO users with a discount if they purchase it. I still
>>>>>>think ACID PRO is an outstanding piece of software, and
>>>>>>I've so far produced two albums of my own work using it
>>>>>>without resorting to using any other sequencer, but the
>>>>>>time is going to come when I will need more optimised hard
>>>>>>disk audio streaming and some MIDI capability alongside the
>>>>>>benefits of ACID PRO. At present, I can't see Sonic Foundry
>>>>>>providing that solution and that saddens me.
>>>>>>
>>>>>>David

Subject:We're all watching this thread!

Reply by: FishNose

Date:10/21/1999 4:28:00 PM

Hey, SF!
Love your products, I'm a licensed user of Acid Pro, various loop
libraries, XFX, Sound Forge, etc. I even buy the various cheapo
versions of Acid just to get at the loops!

But I'm afraid I have to agree with the guys on this thread - the Acid
2 upgrade really is an embarrassment. Pure hype. Not even new loops,
ferchrissake! (So I'm told) And no real changes to the core product.
OK, XFX1 is included. That's nice. But to call this 2.0 ...... 1.1
would be a lot better, maybe 1.5, at a stretch.
So I'm really wondering about upgrading or not. Or wait for 5.0, that
might introduce some interesting new functionality! Or 6.0 or...

I also agree that some kind of cross-grade to Vegas from Acid Pro
and/or Sound Forge would have been really cool-I'm using Cakewalk Pro
Audio and wouldn't mind changing, but not at that price level.

OK, I know this is a peer to peer forum, but it's also a place where
people share their feelings about your products and as such you might
just care to take this stuff seriously. It's not just general
bitching, I think the guys on this thread are doing a fine job of
putting the case to you.

If the SF representatives who monitor the discussions going on here
are not in a position to influence SF marketing strategy directly,
which I suppose they're not, then they should make it known to the
marketing people that there a fair amount of frustration showing
itself here on the forum.

Remember, we're the core of your business. Without us, you're sitting
there with a pile of boxes and no-one to sell them to. Ouch.

Oh, I do go on, don't I!

:]FishNose

Subject:Re: We're all watching this thread!

Reply by: DavidE

Date:10/27/1999 2:17:00 AM

No response from SF - is anyone that surprised?

George Gravett wrote:
>>Hey, SF!
>>Love your products, I'm a licensed user of Acid Pro, various loop
>>libraries, XFX, Sound Forge, etc. I even buy the various cheapo
>>versions of Acid just to get at the loops!
>>
>>But I'm afraid I have to agree with the guys on this thread - the
Acid
>>2 upgrade really is an embarrassment. Pure hype. Not even new
loops,
>>ferchrissake! (So I'm told) And no real changes to the core
product.
>>OK, XFX1 is included. That's nice. But to call this 2.0 ...... 1.1
>>would be a lot better, maybe 1.5, at a stretch.
>>So I'm really wondering about upgrading or not. Or wait for 5.0,
that
>>might introduce some interesting new functionality! Or 6.0 or...
>>
>>I also agree that some kind of cross-grade to Vegas from Acid Pro
>>and/or Sound Forge would have been really cool-I'm using Cakewalk
Pro
>>Audio and wouldn't mind changing, but not at that price level.
>>
>>OK, I know this is a peer to peer forum, but it's also a place
where
>>people share their feelings about your products and as such you
might
>>just care to take this stuff seriously. It's not just general
>>bitching, I think the guys on this thread are doing a fine job of
>>putting the case to you.
>>
>>If the SF representatives who monitor the discussions going on here
>>are not in a position to influence SF marketing strategy directly,
>>which I suppose they're not, then they should make it known to the
>>marketing people that there a fair amount of frustration showing
>>itself here on the forum.
>>
>>Remember, we're the core of your business. Without us, you're
sitting
>>there with a pile of boxes and no-one to sell them to. Ouch.
>>
>>Oh, I do go on, don't I!
>>
>>:]FishNose

Subject:Re: We're all watching this thread!

Reply by: DataCowboy

Date:10/27/1999 11:25:00 PM

I can't say I've been anything but delighted with Acid Pro 1.x, it's
probably the best 1.x software I've ever used. Are there things that
bother me? Sure, mostly the MIDI sync stuff, but it was more
functionality than I expected to be in a 1.x. And I am a bit cheesed
with the cut-rate pricing now being offered to Music upgraders, but
then, I'd be surprised if I hadn't already saved at least dozens of
hours of work by having bought Pro back in December.

Now, the 2.0 version stamping does raise some questions, and it
cetainly looks more packaging/marketing than an actual upgrade, and
that's why I didn't buy it - I didn't need any of the additional
software/loops bundled in it. After having bought development
software for over a decade, I won't buy any upgrades unless the
features are clearly listed and I need them (no more Turbo Pascal
4.0's for me). But I was close to getting anyway without doing my
homework first, fortunately I didn't, cuz then I would be really
ticked.

I personally am getting a little confused about SF's product line.
It's kept me from even considering buying Vegas Pro, and I couldn't
tell you if any of the other products really offer me much I need
that isn't already done by other applications I have. It's this
confusion that could keep me from buying anything other than upgrades
(and then only ones I need), and will make me slow triggered on
purchases from SF.

It would be a shame to see a truly remarkable product like Acid lose
momentum by going too long without a real upgrade. I hope the next
dev cycle for it can focus now some seriously cool new features and
important bug fixes for the MIDI issues.

Chris Haisty (aka Data Cowboy)
www.thefreeside.com

George Gravett wrote:
>>Hey, SF!
>>Love your products, I'm a licensed user of Acid Pro, various loop
>>libraries, XFX, Sound Forge, etc. I even buy the various cheapo
>>versions of Acid just to get at the loops!
>>
>>But I'm afraid I have to agree with the guys on this thread - the
Acid
>>2 upgrade really is an embarrassment. Pure hype. Not even new
loops,
>>ferchrissake! (So I'm told) And no real changes to the core
product.
>>OK, XFX1 is included. That's nice. But to call this 2.0 ...... 1.1
>>would be a lot better, maybe 1.5, at a stretch.
>>So I'm really wondering about upgrading or not. Or wait for 5.0,
that
>>might introduce some interesting new functionality! Or 6.0 or...
>>
>>I also agree that some kind of cross-grade to Vegas from Acid Pro
>>and/or Sound Forge would have been really cool-I'm using Cakewalk
Pro
>>Audio and wouldn't mind changing, but not at that price level.
>>
>>OK, I know this is a peer to peer forum, but it's also a place
where
>>people share their feelings about your products and as such you
might
>>just care to take this stuff seriously. It's not just general
>>bitching, I think the guys on this thread are doing a fine job of
>>putting the case to you.
>>
>>If the SF representatives who monitor the discussions going on here
>>are not in a position to influence SF marketing strategy directly,
>>which I suppose they're not, then they should make it known to the
>>marketing people that there a fair amount of frustration showing
>>itself here on the forum.
>>
>>Remember, we're the core of your business. Without us, you're
sitting
>>there with a pile of boxes and no-one to sell them to. Ouch.
>>
>>Oh, I do go on, don't I!
>>
>>:]FishNose

Subject:Re: We're all watching this thread!

Reply by: rmeuk

Date:10/28/1999 6:59:00 AM

V2.0 is definately a RIP OFF!
I bought it because Sonic told me it will fix the MTC bug. So I payed
for something that should be free.
Now it turns out they HAVEN'T fixed it! (what they admit on these
forum)
I can't see ANY new features either, that would be worth to mention.
They should have called it V1.0.1 and it should have been free to
download.
I want that MTC bug fixed! And I want it now!
I bought the Pro Version with the HOLE library (at least $1.000).
And I'm waiting now for a year to get that MTC bug fixed.
Am I asking for too much or what?

Steve Rhodes
RME London UK

Chris Haisty wrote:
>>I can't say I've been anything but delighted with Acid Pro 1.x,
it's
>>probably the best 1.x software I've ever used. Are there things
that
>>bother me? Sure, mostly the MIDI sync stuff, but it was more
>>functionality than I expected to be in a 1.x. And I am a bit
cheesed
>>with the cut-rate pricing now being offered to Music upgraders, but
>>then, I'd be surprised if I hadn't already saved at least dozens of
>>hours of work by having bought Pro back in December.
>>
>>Now, the 2.0 version stamping does raise some questions, and it
>>cetainly looks more packaging/marketing than an actual upgrade, and
>>that's why I didn't buy it - I didn't need any of the additional
>>software/loops bundled in it. After having bought development
>>software for over a decade, I won't buy any upgrades unless the
>>features are clearly listed and I need them (no more Turbo Pascal
>>4.0's for me). But I was close to getting anyway without doing my
>>homework first, fortunately I didn't, cuz then I would be really
>>ticked.
>>
>>I personally am getting a little confused about SF's product line.
>>It's kept me from even considering buying Vegas Pro, and I couldn't
>>tell you if any of the other products really offer me much I need
>>that isn't already done by other applications I have. It's this
>>confusion that could keep me from buying anything other than
upgrades
>>(and then only ones I need), and will make me slow triggered on
>>purchases from SF.
>>
>>It would be a shame to see a truly remarkable product like Acid
lose
>>momentum by going too long without a real upgrade. I hope the next
>>dev cycle for it can focus now some seriously cool new features and
>>important bug fixes for the MIDI issues.
>>
>>Chris Haisty (aka Data Cowboy)
>>www.thefreeside.com
>>
>>George Gravett wrote:
>>>>Hey, SF!
>>>>Love your products, I'm a licensed user of Acid Pro, various loop
>>>>libraries, XFX, Sound Forge, etc. I even buy the various cheapo
>>>>versions of Acid just to get at the loops!
>>>>
>>>>But I'm afraid I have to agree with the guys on this thread - the
>>Acid
>>>>2 upgrade really is an embarrassment. Pure hype. Not even new
>>loops,
>>>>ferchrissake! (So I'm told) And no real changes to the core
>>product.
>>>>OK, XFX1 is included. That's nice. But to call this 2.0 ......
1.1
>>>>would be a lot better, maybe 1.5, at a stretch.
>>>>So I'm really wondering about upgrading or not. Or wait for 5.0,
>>that
>>>>might introduce some interesting new functionality! Or 6.0 or...
>>>>
>>>>I also agree that some kind of cross-grade to Vegas from Acid Pro
>>>>and/or Sound Forge would have been really cool-I'm using Cakewalk
>>Pro
>>>>Audio and wouldn't mind changing, but not at that price level.
>>>>
>>>>OK, I know this is a peer to peer forum, but it's also a place
>>where
>>>>people share their feelings about your products and as such you
>>might
>>>>just care to take this stuff seriously. It's not just general
>>>>bitching, I think the guys on this thread are doing a fine job of
>>>>putting the case to you.
>>>>
>>>>If the SF representatives who monitor the discussions going on
here
>>>>are not in a position to influence SF marketing strategy
directly,
>>>>which I suppose they're not, then they should make it known to
the
>>>>marketing people that there a fair amount of frustration showing
>>>>itself here on the forum.
>>>>
>>>>Remember, we're the core of your business. Without us, you're
>>sitting
>>>>there with a pile of boxes and no-one to sell them to. Ouch.
>>>>
>>>>Oh, I do go on, don't I!
>>>>
>>>>:]FishNose

Subject:Re: We're all watching this thread!

Reply by: pwppch

Date:10/28/1999 3:35:00 PM

Steve:

Who - by name if you have it - told you that the 2.0 release fix the
MTC bug?

There was a post by us in this forum that indicated that the MTC bug
was not fixed in the 2.0 release. I know this is the sore spot for
you - and others - with ACID. It will be addressed in a future
release.

Peter

Steve Rhodes wrote:
>>V2.0 is definately a RIP OFF!
>>I bought it because Sonic told me it will fix the MTC bug. So I
payed
>>for something that should be free.
>>Now it turns out they HAVEN'T fixed it! (what they admit on these
>>forum)
>>I can't see ANY new features either, that would be worth to mention.
>>They should have called it V1.0.1 and it should have been free to
>>download.
>>I want that MTC bug fixed! And I want it now!
>>I bought the Pro Version with the HOLE library (at least $1.000).
>>And I'm waiting now for a year to get that MTC bug fixed.
>>Am I asking for too much or what?
>>
>>Steve Rhodes
>>RME London UK
>>
>>Chris Haisty wrote:
>>>>I can't say I've been anything but delighted with Acid Pro 1.x,
>>it's
>>>>probably the best 1.x software I've ever used. Are there things
>>that
>>>>bother me? Sure, mostly the MIDI sync stuff, but it was more
>>>>functionality than I expected to be in a 1.x. And I am a bit
>>cheesed
>>>>with the cut-rate pricing now being offered to Music upgraders,
but
>>>>then, I'd be surprised if I hadn't already saved at least dozens
of
>>>>hours of work by having bought Pro back in December.
>>>>
>>>>Now, the 2.0 version stamping does raise some questions, and it
>>>>cetainly looks more packaging/marketing than an actual upgrade,
and
>>>>that's why I didn't buy it - I didn't need any of the additional
>>>>software/loops bundled in it. After having bought development
>>>>software for over a decade, I won't buy any upgrades unless the
>>>>features are clearly listed and I need them (no more Turbo Pascal
>>>>4.0's for me). But I was close to getting anyway without doing my
>>>>homework first, fortunately I didn't, cuz then I would be really
>>>>ticked.
>>>>
>>>>I personally am getting a little confused about SF's product
line.
>>>>It's kept me from even considering buying Vegas Pro, and I
couldn't
>>>>tell you if any of the other products really offer me much I need
>>>>that isn't already done by other applications I have. It's this
>>>>confusion that could keep me from buying anything other than
>>upgrades
>>>>(and then only ones I need), and will make me slow triggered on
>>>>purchases from SF.
>>>>
>>>>It would be a shame to see a truly remarkable product like Acid
>>lose
>>>>momentum by going too long without a real upgrade. I hope the
next
>>>>dev cycle for it can focus now some seriously cool new features
and
>>>>important bug fixes for the MIDI issues.
>>>>
>>>>Chris Haisty (aka Data Cowboy)
>>>>www.thefreeside.com
>>>>
>>>>George Gravett wrote:
>>>>>>Hey, SF!
>>>>>>Love your products, I'm a licensed user of Acid Pro, various
loop
>>>>>>libraries, XFX, Sound Forge, etc. I even buy the various cheapo
>>>>>>versions of Acid just to get at the loops!
>>>>>>
>>>>>>But I'm afraid I have to agree with the guys on this thread -
the
>>>>Acid
>>>>>>2 upgrade really is an embarrassment. Pure hype. Not even new
>>>>loops,
>>>>>>ferchrissake! (So I'm told) And no real changes to the core
>>>>product.
>>>>>>OK, XFX1 is included. That's nice. But to call this 2.0 ......
>>1.1
>>>>>>would be a lot better, maybe 1.5, at a stretch.
>>>>>>So I'm really wondering about upgrading or not. Or wait for
5.0,
>>>>that
>>>>>>might introduce some interesting new functionality! Or 6.0 or...
>>>>>>
>>>>>>I also agree that some kind of cross-grade to Vegas from Acid
Pro
>>>>>>and/or Sound Forge would have been really cool-I'm using
Cakewalk
>>>>Pro
>>>>>>Audio and wouldn't mind changing, but not at that price level.
>>>>>>
>>>>>>OK, I know this is a peer to peer forum, but it's also a place
>>>>where
>>>>>>people share their feelings about your products and as such you
>>>>might
>>>>>>just care to take this stuff seriously. It's not just general
>>>>>>bitching, I think the guys on this thread are doing a fine job
of
>>>>>>putting the case to you.
>>>>>>
>>>>>>If the SF representatives who monitor the discussions going on
>>here
>>>>>>are not in a position to influence SF marketing strategy
>>directly,
>>>>>>which I suppose they're not, then they should make it known to
>>the
>>>>>>marketing people that there a fair amount of frustration
showing
>>>>>>itself here on the forum.
>>>>>>
>>>>>>Remember, we're the core of your business. Without us, you're
>>>>sitting
>>>>>>there with a pile of boxes and no-one to sell them to. Ouch.
>>>>>>
>>>>>>Oh, I do go on, don't I!
>>>>>>
>>>>>>:]FishNose

Subject:Re: We're all watching this thread!

Reply by: rmeuk

Date:10/29/1999 4:34:00 PM

ok here's the copy of the email:

Dear Steve:


As for the ACID upgrade, we have the ACID PRO 2.0 upgrade, which will
be
available around the 15th of this month, which you can upgrade to for
$49.
Give customer service a call around this time if you're interested,
the
number is 1-800-577-6642.

Thanks,

Mike W.
Technical Specialist
Sonic Foundry, Inc.
mwortman@sonicfoundry.com
http://www.sonicfoundry.com




-----Original Message-----
From: Steve Rhodes [mailto:steve@rage.demon.co.uk]
Sent: Friday, September 03, 1999 9:21 AM
To: support@sonicfoundry.com
Subject: Sound Forge 4.5 update problems


Hi!

When do we get an upgrade for ACID Pro, where you will fix the 'sync
to
MTC' problem?
Peter Haller wrote:
>>
>>Steve:
>>
>>Who - by name if you have it - told you that the 2.0 release fix
the
>>MTC bug?
>>
>>There was a post by us in this forum that indicated that the MTC
bug
>>was not fixed in the 2.0 release. I know this is the sore spot for
>>you - and others - with ACID. It will be addressed in a future
>>release.
>>
>>Peter
>>
>>Steve Rhodes wrote:
>>>>V2.0 is definately a RIP OFF!
>>>>I bought it because Sonic told me it will fix the MTC bug. So I
>>payed
>>>>for something that should be free.
>>>>Now it turns out they HAVEN'T fixed it! (what they admit on these
>>>>forum)
>>>>I can't see ANY new features either, that would be worth to
mention.
>>>>They should have called it V1.0.1 and it should have been free to
>>>>download.
>>>>I want that MTC bug fixed! And I want it now!
>>>>I bought the Pro Version with the HOLE library (at least $1.000).
>>>>And I'm waiting now for a year to get that MTC bug fixed.
>>>>Am I asking for too much or what?
>>>>
>>>>Steve Rhodes
>>>>RME London UK
>>>>
>>>>Chris Haisty wrote:
>>>>>>I can't say I've been anything but delighted with Acid Pro 1.x,
>>>>it's
>>>>>>probably the best 1.x software I've ever used. Are there
things
>>>>that
>>>>>>bother me? Sure, mostly the MIDI sync stuff, but it was more
>>>>>>functionality than I expected to be in a 1.x. And I am a bit
>>>>cheesed
>>>>>>with the cut-rate pricing now being offered to Music upgraders,
>>but
>>>>>>then, I'd be surprised if I hadn't already saved at least
dozens
>>of
>>>>>>hours of work by having bought Pro back in December.
>>>>>>
>>>>>>Now, the 2.0 version stamping does raise some questions, and it
>>>>>>cetainly looks more packaging/marketing than an actual upgrade,
>>and
>>>>>>that's why I didn't buy it - I didn't need any of the
additional
>>>>>>software/loops bundled in it. After having bought development
>>>>>>software for over a decade, I won't buy any upgrades unless the
>>>>>>features are clearly listed and I need them (no more Turbo
Pascal
>>>>>>4.0's for me). But I was close to getting anyway without doing
my
>>>>>>homework first, fortunately I didn't, cuz then I would be
really
>>>>>>ticked.
>>>>>>
>>>>>>I personally am getting a little confused about SF's product
>>line.
>>>>>>It's kept me from even considering buying Vegas Pro, and I
>>couldn't
>>>>>>tell you if any of the other products really offer me much I
need
>>>>>>that isn't already done by other applications I have. It's
this
>>>>>>confusion that could keep me from buying anything other than
>>>>upgrades
>>>>>>(and then only ones I need), and will make me slow triggered on
>>>>>>purchases from SF.
>>>>>>
>>>>>>It would be a shame to see a truly remarkable product like Acid
>>>>lose
>>>>>>momentum by going too long without a real upgrade. I hope the
>>next
>>>>>>dev cycle for it can focus now some seriously cool new features
>>and
>>>>>>important bug fixes for the MIDI issues.
>>>>>>
>>>>>>Chris Haisty (aka Data Cowboy)
>>>>>>www.thefreeside.com
>>>>>>
>>>>>>George Gravett wrote:
>>>>>>>>Hey, SF!
>>>>>>>>Love your products, I'm a licensed user of Acid Pro, various
>>loop
>>>>>>>>libraries, XFX, Sound Forge, etc. I even buy the various
cheapo
>>>>>>>>versions of Acid just to get at the loops!
>>>>>>>>
>>>>>>>>But I'm afraid I have to agree with the guys on this thread -
>>the
>>>>>>Acid
>>>>>>>>2 upgrade really is an embarrassment. Pure hype. Not even new
>>>>>>loops,
>>>>>>>>ferchrissake! (So I'm told) And no real changes to the core
>>>>>>product.
>>>>>>>>OK, XFX1 is included. That's nice. But to call this
2.0 ......
>>>>1.1
>>>>>>>>would be a lot better, maybe 1.5, at a stretch.
>>>>>>>>So I'm really wondering about upgrading or not. Or wait for
>>5.0,
>>>>>>that
>>>>>>>>might introduce some interesting new functionality! Or 6.0
or...
>>>>>>>>
>>>>>>>>I also agree that some kind of cross-grade to Vegas from Acid
>>Pro
>>>>>>>>and/or Sound Forge would have been really cool-I'm using
>>Cakewalk
>>>>>>Pro
>>>>>>>>Audio and wouldn't mind changing, but not at that price level.
>>>>>>>>
>>>>>>>>OK, I know this is a peer to peer forum, but it's also a
place
>>>>>>where
>>>>>>>>people share their feelings about your products and as such
you
>>>>>>might
>>>>>>>>just care to take this stuff seriously. It's not just general
>>>>>>>>bitching, I think the guys on this thread are doing a fine
job
>>of
>>>>>>>>putting the case to you.
>>>>>>>>
>>>>>>>>If the SF representatives who monitor the discussions going
on
>>>>here
>>>>>>>>are not in a position to influence SF marketing strategy
>>>>directly,
>>>>>>>>which I suppose they're not, then they should make it known
to
>>>>the
>>>>>>>>marketing people that there a fair amount of frustration
>>showing
>>>>>>>>itself here on the forum.
>>>>>>>>
>>>>>>>>Remember, we're the core of your business. Without us, you're
>>>>>>sitting
>>>>>>>>there with a pile of boxes and no-one to sell them to. Ouch.
>>>>>>>>
>>>>>>>>Oh, I do go on, don't I!
>>>>>>>>
>>>>>>>>:]FishNose

Subject:Re: We're all watching this thread!

Reply by: mikel

Date:11/5/1999 11:06:00 AM

We greatly appreciate the discussion of what 2.0 is or isn't.
Determinations of product features and their corresponding number
versioning involves several departments, all of whom read these
threads. Your criticisms will help form future decisions, please
continue to submit them.

Michael Leger
ACID Project Manager

Steve Rhodes wrote:
>>
>>ok here's the copy of the email:
>>
>>Dear Steve:
>>
>>
>>As for the ACID upgrade, we have the ACID PRO 2.0 upgrade, which
will
>>be
>>available around the 15th of this month, which you can upgrade to
for
>>$49.
>>Give customer service a call around this time if you're interested,
>>the
>>number is 1-800-577-6642.
>>
>>Thanks,
>>
>>Mike W.
>>Technical Specialist
>>Sonic Foundry, Inc.
>>mwortman@sonicfoundry.com
>>http://www.sonicfoundry.com
>>
>>
>>
>>
>>-----Original Message-----
>>From: Steve Rhodes [mailto:steve@rage.demon.co.uk]
>>Sent: Friday, September 03, 1999 9:21 AM
>>To: support@sonicfoundry.com
>>Subject: Sound Forge 4.5 update problems
>>
>>
>>Hi!
>>
>>When do we get an upgrade for ACID Pro, where you will fix
the 'sync
>>to
>>MTC' problem?
>>Peter Haller wrote:
>>>>
>>>>Steve:
>>>>
>>>>Who - by name if you have it - told you that the 2.0 release fix
>>the
>>>>MTC bug?
>>>>
>>>>There was a post by us in this forum that indicated that the MTC
>>bug
>>>>was not fixed in the 2.0 release. I know this is the sore spot
for
>>>>you - and others - with ACID. It will be addressed in a future
>>>>release.
>>>>
>>>>Peter
>>>>
>>>>Steve Rhodes wrote:
>>>>>>V2.0 is definately a RIP OFF!
>>>>>>I bought it because Sonic told me it will fix the MTC bug. So I
>>>>payed
>>>>>>for something that should be free.
>>>>>>Now it turns out they HAVEN'T fixed it! (what they admit on
these
>>>>>>forum)
>>>>>>I can't see ANY new features either, that would be worth to
>>mention.
>>>>>>They should have called it V1.0.1 and it should have been free
to
>>>>>>download.
>>>>>>I want that MTC bug fixed! And I want it now!
>>>>>>I bought the Pro Version with the HOLE library (at least
$1.000).
>>>>>>And I'm waiting now for a year to get that MTC bug fixed.
>>>>>>Am I asking for too much or what?
>>>>>>
>>>>>>Steve Rhodes
>>>>>>RME London UK
>>>>>>
>>>>>>Chris Haisty wrote:
>>>>>>>>I can't say I've been anything but delighted with Acid Pro
1.x,
>>>>>>it's
>>>>>>>>probably the best 1.x software I've ever used. Are there
>>things
>>>>>>that
>>>>>>>>bother me? Sure, mostly the MIDI sync stuff, but it was more
>>>>>>>>functionality than I expected to be in a 1.x. And I am a bit
>>>>>>cheesed
>>>>>>>>with the cut-rate pricing now being offered to Music
upgraders,
>>>>but
>>>>>>>>then, I'd be surprised if I hadn't already saved at least
>>dozens
>>>>of
>>>>>>>>hours of work by having bought Pro back in December.
>>>>>>>>
>>>>>>>>Now, the 2.0 version stamping does raise some questions, and
it
>>>>>>>>cetainly looks more packaging/marketing than an actual
upgrade,
>>>>and
>>>>>>>>that's why I didn't buy it - I didn't need any of the
>>additional
>>>>>>>>software/loops bundled in it. After having bought
development
>>>>>>>>software for over a decade, I won't buy any upgrades unless
the
>>>>>>>>features are clearly listed and I need them (no more Turbo
>>Pascal
>>>>>>>>4.0's for me). But I was close to getting anyway without
doing
>>my
>>>>>>>>homework first, fortunately I didn't, cuz then I would be
>>really
>>>>>>>>ticked.
>>>>>>>>
>>>>>>>>I personally am getting a little confused about SF's product
>>>>line.
>>>>>>>>It's kept me from even considering buying Vegas Pro, and I
>>>>couldn't
>>>>>>>>tell you if any of the other products really offer me much I
>>need
>>>>>>>>that isn't already done by other applications I have. It's
>>this
>>>>>>>>confusion that could keep me from buying anything other than
>>>>>>upgrades
>>>>>>>>(and then only ones I need), and will make me slow triggered
on
>>>>>>>>purchases from SF.
>>>>>>>>
>>>>>>>>It would be a shame to see a truly remarkable product like
Acid
>>>>>>lose
>>>>>>>>momentum by going too long without a real upgrade. I hope
the
>>>>next
>>>>>>>>dev cycle for it can focus now some seriously cool new
features
>>>>and
>>>>>>>>important bug fixes for the MIDI issues.
>>>>>>>>
>>>>>>>>Chris Haisty (aka Data Cowboy)
>>>>>>>>www.thefreeside.com
>>>>>>>>
>>>>>>>>George Gravett wrote:
>>>>>>>>>>Hey, SF!
>>>>>>>>>>Love your products, I'm a licensed user of Acid Pro,
various
>>>>loop
>>>>>>>>>>libraries, XFX, Sound Forge, etc. I even buy the various
>>cheapo
>>>>>>>>>>versions of Acid just to get at the loops!
>>>>>>>>>>
>>>>>>>>>>But I'm afraid I have to agree with the guys on this
thread -
>>>>the
>>>>>>>>Acid
>>>>>>>>>>2 upgrade really is an embarrassment. Pure hype. Not even
new
>>>>>>>>loops,
>>>>>>>>>>ferchrissake! (So I'm told) And no real changes to the core
>>>>>>>>product.
>>>>>>>>>>OK, XFX1 is included. That's nice. But to call this
>>2.0 ......
>>>>>>1.1
>>>>>>>>>>would be a lot better, maybe 1.5, at a stretch.
>>>>>>>>>>So I'm really wondering about upgrading or not. Or wait for
>>>>5.0,
>>>>>>>>that
>>>>>>>>>>might introduce some interesting new functionality! Or 6.0
>>or...
>>>>>>>>>>
>>>>>>>>>>I also agree that some kind of cross-grade to Vegas from
Acid
>>>>Pro
>>>>>>>>>>and/or Sound Forge would have been really cool-I'm using
>>>>Cakewalk
>>>>>>>>Pro
>>>>>>>>>>Audio and wouldn't mind changing, but not at that price
level.
>>>>>>>>>>
>>>>>>>>>>OK, I know this is a peer to peer forum, but it's also a
>>place
>>>>>>>>where
>>>>>>>>>>people share their feelings about your products and as such
>>you
>>>>>>>>might
>>>>>>>>>>just care to take this stuff seriously. It's not just
general
>>>>>>>>>>bitching, I think the guys on this thread are doing a fine
>>job
>>>>of
>>>>>>>>>>putting the case to you.
>>>>>>>>>>
>>>>>>>>>>If the SF representatives who monitor the discussions going
>>on
>>>>>>here
>>>>>>>>>>are not in a position to influence SF marketing strategy
>>>>>>directly,
>>>>>>>>>>which I suppose they're not, then they should make it known
>>to
>>>>>>the
>>>>>>>>>>marketing people that there a fair amount of frustration
>>>>showing
>>>>>>>>>>itself here on the forum.
>>>>>>>>>>
>>>>>>>>>>Remember, we're the core of your business. Without us,
you're
>>>>>>>>sitting
>>>>>>>>>>there with a pile of boxes and no-one to sell them to. Ouch.
>>>>>>>>>>
>>>>>>>>>>Oh, I do go on, don't I!
>>>>>>>>>>
>>>>>>>>>>:]FishNose