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Subject:Guitar Center "Buy 2 Loops, Get 1 Free Promo"
Posted by: noise
Date:9/7/1999 10:54:00 PM

I bought 2 Acid Loop Libraries from Guitar Center, and was
told that Sonic Foundry was running a promo in which you
could get a 3rd Loop CD free via mail.

The million dollar question: HOW? WHERE?

I have emailed every single alias here at Sonic Foundry's
site, and have not been provided the decency of a
response. If anyone has any information, it would be
greatly appreciated. Later!

noise
noise@airmail.net

Subject:Re: Guitar Center
Reply by: NotWithStupid
Date:9/8/1999 8:15:00 AM

Here's an idea... CALL THEM

The forums are not their customer support mechanism.

Subject:Re: Guitar Center
Reply by: noise
Date:9/8/1999 1:35:00 PM

Here's an even better idea:

Don't waste mine or anyone else's time responding if you are not
going to add any value.

I was simply asking to see if anyone else out there had participated
in this promo. Your response was rude and completely uncalled for.


Subject:Re: Guitar Center
Reply by: NotWithStupid
Date:9/9/1999 9:24:00 AM

You wrote "I have emailed every single alias here at Sonic Foundry's
site, and have not been provided the decency of a response"

You didn't say whether you called them.

And after complaining of no responses, you now say "Don't waste mine
or anyone else's time responding."

There have been postings in the past from SF folks that have made the
point that the forums are not customer service. I thought you would
like to know that, so you don't get angry when SF folks aren't
providing you with customer service on the forum.

If my response seemed rude to you, I apologize. I was reacting to
the rude tone of your initial post.

Subject:Re: Guitar Center
Reply by: noise
Date:9/9/1999 3:06:00 PM

My original post was not rude. I simply stated the facts. It was
not rude, it was honest. I had not received an email response. Why
offer support and customer service email addresses if no one is going
to respond?

Your statement:

"And after complaining of no responses, you now say "Don't waste mine
or anyone else's time responding.""

is totally ridiculous. My response was directed at you and you
only. You went completely out of your way to take the time and
respond with your sorry excuse of a response. If you don't have
anything to add, move on. I would hope you have much better things
to do with your time than to mess with other people.

I do appreciate you pointing out that SF Customer Service does not
monitor these forums. I was not aware of that. You could have saved
me and any other person reading this an awful lot of time.

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