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Subject:AAC support?
Posted by: ghova
Date:9/17/2007 7:47:56 AM

One of my co-workers just installed SF9. We don't seem to be able to open a 44 kHz 64 kbps AAC file.

This isn't an M4A file; it's just the ADTS stream with an AAC extension. There's no copy protection or DRM on the file.

In theory, we could probably find an AAC to MPEG-4 converter to put on the necessary headers, but if we're theoretically dealing with hundreds of files, this would be inconvenient. Is there a way we can just drag an AAC file into the SF9 window, just as we'd drag in an M4A or MP3 file?

Thanks!

Subject:RE: AAC support?
Reply by: ForumAdmin
Date:9/17/2007 8:21:30 AM

Which version of QuickTime is installed? Can the QuickTime Player play the file?

If so, then Forge should be able to open it. If not, a sample file would be helpful.

J.

Subject:RE: AAC support?
Reply by: ghova
Date:9/24/2007 12:03:08 PM

Sorry for the delay in responding; last week was crazy, but I'm still interested in resolving this. :)

The file opens and plays properly in Quicktime Player and WinAmp. I'm using Quicktime 7.2.

When dragging the file into SoundForge, I get a blank waveform in the data window. The file only plays silence if I try to listen to it.

If I try to open the file from the Open File... dialog box, I get the correct file characteristics (file type/format, length, sample rate) in the information box at the bottom of the form, but the Play button is disabled. If I try to open the file, I get the same thing as above.

I'd be happy to send you a sample file, if you give me a destination e-mail address, FTP site, or some other target.

Thanks!

Subject:RE: AAC support?
Reply by: ForumAdmin
Date:9/24/2007 3:25:33 PM

Just submit it via the tech support page here (there's a field that allows attachments at the bottom of the form) and mention this thread. It will get to the right people.

Thanks,
J.

Subject:RE: AAC support?
Reply by: ghova
Date:9/26/2007 9:26:35 AM

Great, thanks! It's been submitted with reference #070926-000068.

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