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Subject:6.0c hangs my computer
Posted by: bjorn
Date:11/3/2006 2:22:42 PM

I have now installed 6.0c
- restarted
- installed the 2 secureity updates for the MSdotNET
- started Acid. It hangs on "loading default grooves". ctrl-alt-delete doesn't work. Big power OFF needed...
- restarts the PC
- starts Acid and it starts . Loads the demo song. It plays at tempo 1000! And then the computer hangs again..
I will now try to make a full uninstall reinstall and see what happens. Fun stuff this...
I

Subject:RE: 6.0c hangs my computer
Reply by: Lossl ben Hossl
Date:11/3/2006 3:23:00 PM

works fine for me (german version)

but the groove pool seems to be empty in this update, at least i can not find any of the grooves which have been included in the previous versions of ACID 6

Message last edited on11/3/2006 3:23:48 PM byLossl ben Hossl.
Subject:RE: 6.0c hangs my computer
Reply by: bjorn
Date:11/3/2006 3:32:13 PM

Have reinstalled 6.0c and it still doesn't work.
Seems that the problem is related to my soundcard.
I have an ESI Waveterminal 192x.
When I play through Media Mapper I get sound but crackled and ugly.
When I select ASIO, my computer dies...
I went to ESI's hompage and got the latests drivers (I went from 5.01 to 6.0beta3). The result is that I don't even get any sound with the media mapper. When I select ASIO the computer still dies.

Subject:RE: 6.0c hangs my computer
Reply by: bjorn
Date:11/3/2006 4:24:48 PM

Now I am back with my dear old 6.0b and it works again. Phew...

I am looking forward to 6.0d which I hope will be ESI compatible. (I went back do the ESI driver 5.01 as well.)

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/3/2006 4:26:40 PM

Could you fill out your system specs in your user profile please.

Peter

Subject:RE: 6.0c hangs my computer
Reply by: bjorn
Date:11/4/2006 1:05:33 AM

It was already filled in... I have now corrected it slightly. The computer is a Dell Dimension 5000 and the soundcard is an ESI Waveterminal 192x (with the optional MIODIO extension board).

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/4/2006 3:57:38 PM

You have to check

"Display system information on my forum profile page."

To make them visable.

Thanks
Peter


Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/4/2006 4:19:04 PM

This is a timing problem that is unique to the the ESI ASIO drivers.

No other hardware or ASIO drivers other than ESI ones cause this problem.

ESI should easlily be able to fix this problem in their driver as it is very easily reproduceable and a timing issue internal to their drivers.

Until ESI repsonds, here is a possible work around for you:

From your 6.0b install, locate:

Program Files\Sony\ACID Pro 6.0\Audio Hardware Drivers

and the file

sfasio.dll

Copy this to a safe place.

Install ACID 6.0c.

Locate the same directory in the ACID 6.0c install.

Copy the sfasio.dll file from the ACID 6.0b installation into this directory (you may want to back up the sfasio.dll from the 6.0c install)

This should let you get the benifits of the 6.0c updates, with out having to wait for ESI to fix their ASIO drivers.

Peter

Subject:RE: 6.0c hangs my computer
Reply by: djrave808
Date:11/4/2006 5:56:25 PM

how do you find out if your computer has ESI ASIO drivers

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/4/2006 6:58:53 PM

You would have ESI ASIO drivers if you are using ESI hardware. Your profile does not have any of your system information, so I can't tell if you are using ESI hardware.

Peter


Subject:RE: 6.0c hangs my computer
Reply by: djrave808
Date:11/4/2006 7:46:06 PM

my soundcard is a turtle beach santa cruz

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/4/2006 10:37:14 PM

Then the answer should be apparent to you.

No, you are not using ESI ASIO drivers since you card is manufactured by Turtle Beach, not ESI.

Please, fill our your system specs in your profile.

Peter

Message last edited on11/4/2006 10:37:52 PM bypwppch.
Subject:RE: 6.0c hangs my computer
Reply by: djrave808
Date:11/5/2006 3:28:09 AM

do i have to uninstall acid 6.0b before i install acid 6.0 c?

Subject:RE: 6.0c hangs my computer
Reply by: bjorn
Date:11/7/2006 10:31:50 AM

Ok, I will try the workaround when I have finished my current project. I don't have the nerves to experiment at the moment..

Have you informed ESI about their problem?

Bjorn


Subject:RE: 6.0c hangs my computer
Reply by: Iacobus
Date:11/7/2006 11:15:31 AM

@djrave808: No, but if you encounter any problems, you can uninstall 6.0b and install 6.0c; it can act as a full version (provided you have your serial key handy).

Iacobus

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/7/2006 12:45:44 PM

>>Have you informed ESI about their problem?
Yes, many times. However, we have never heard back.

Because of this reality, we are doing something about it in short order.

Could you click on my name in this forum and send me an email?

Thanks
Peter

Subject:RE: 6.0c hangs my computer
Reply by: pwppch
Date:11/7/2006 6:13:08 PM

Bjorn

ESI has contacted me today. I am sure we can resolve this issue in short order.

Please click my name here and email me though.

Thanks
Peter

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