Subject:Recording problems in Sound Forge 8.0 (skips)

Posted by: kevinjames

Date:8/14/2006 7:25:03 PM

Hi first time poster & Sound Forge user with a recording problem.

I am using Sound Forge 8 to record dj mixes, and the recordings all have several skips or what sounds like botched edits where the track jumps ahead like a section was edited out. Needless to say these "skips" are not in the original program material recorded.

I searched the forums and found what sounded like similler issues and the solution mentioned was to raise the latency on the sound card. I have tried several latency settings ranging from 10 ms, 12ms, 18 ms, and the maximum setting of 25 ms and it made no difference so I don't believe it is a latency issue.

The system I'm running is:

1.Brand new Toshiba A105 s4094 notebook with a Intel T225 Core Duo 1.73 ghz processor, 1.5 gb ram, 120gb hard drive & Pioneer CD/CDRw & Dvdr/DVDRW drive

2. Presonus Firebox sound card

I can't for the life of me figure out what the problem is. I have recorded several small test mixes ranging from 10-15 minutes and it happens on all of them. I also checked both the original SF files as well as burned cd's to make sure it was not a cd burner issue and its is indeed a Sound Forge issue.

Any ideas ? This is driving me crazy!

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: leedsquietman

Date:8/14/2006 9:22:52 PM

Your problem is probably one of 2 things.

a) Did you select your presonus asio drivers in preferences>audio - by default it loads up the windows drivers on the onboard audio crad unless you change it.

b) if the presonus asio driver is selected, use the control panel and play with the latency settings/no. of samples, you may need to increase the number of samples which increases latency - 6 ms is usually fine for my recording needs, 12 ms - 24 ms is fine for playback.

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: leedsquietman

Date:8/14/2006 9:31:22 PM

Also, make sure you close down any apps/services that are not needed before recording, if you had anti-virus/spyware or anything else running in the background. Set your processor sceduling priority to 'background services' in windows in control panel system hardware etc, not programs.

I run Cubase SX and Soundforge and using ctrl+alt+del always close background services and programs that are not required plus ensure processor scehduling is set to background and latencies are set correctly and have no problems recording with either on my Echo Indigo IO pcmcia card.

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: kevinjames

Date:8/15/2006 6:23:26 AM

Yes I have the Presonus aiso driver selected, and I have expirimented with different latency settings from 10ms all the way up to 25ms but I still get skips in the recording.

Also no Antivirus or spywear is running, and all other apps are closed before recording and even my wireless network is deactivated before recording.

Any other ideas? Problem is I can't call tech support because I don't get home from work until they are`allready closed.

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: leedsquietman

Date:8/15/2006 10:02:41 AM

OK, now I remember a problem with windows xp on service pack 2 that messed up the firewire throughput speed, It slows firewire 400 to quarter speed, a patch is available...

http://support.microsoft.com/kb/885222

You have done everything correctly re setting up your soundcard and optimizing, so if the above does not help and you have checked at Presonus's website that your driver is the latest one, and still no joy, try and see if another audio card will work - if you know of a friend who can lend you one for a couple of days or maybe take if the place you bought are willing to lend you a demo model of another presonus or alternative. The software is rarely the cause of these problems, hardware issues cause 99% of these problems. Maybe your BIOS settings are not quite right, an IRQ clash, etc, etc... Could be anyone of a bunch of problems.

Anyway, good luck !

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: kevinjames

Date:8/20/2006 3:09:10 AM

I have installed the Windows service pac 2 patch, and the driver is the latest version. Still getting the skips though.

I have also double checked that nothing is running in the background, virus & spyware protection is turned off, and my wireless connection disabled. I have also tried evry available latency setting from 4ms up to 25ms. Still getting skips.

At this point I think the problem is the sound card. The Presonus customer support did tell me that they have NOT fully tested their products with Windows XP media center edition which is what my pc has. I think maybee it just isn't compatible.

I have decide to return my Presonus Firebox and get a MOTU Ultralite and hopefully that will solve the problem (I REALLY hope thats the problem because I don't want to spend the extra cash for nothing)

Subject:RE: Recording problems in Sound Forge 8.0 (sk

Reply by: leedsquietman

Date:8/20/2006 12:23:41 PM

Good idea, the MOTU ultralite looks like a sweet interface. I have looked at it for running Cubase SX3 so let me know how it stacks up - hope this fixes your problems and at least you have the firewire fix updated which should help the MOTU.

Good Luck !