Subject:Error shutdown after selecting ASIO

Posted by: StevenGurg

Date:6/2/2006 8:29:25 AM

When I select ASIO on the preferences and click "OK" I get a series of errors and then Acid 6 shuts down (exits). It seems to work so long as I do not use the ASIO drivers from my Lynx soundcard. Anyone have a clue on this? some of the errors... there are several in a row... mention re-wire problem, others too though.
StevenGurg

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/2/2006 8:34:37 AM

Steven,

Please fill out your system specs.

Which Lynx card do you have?
What driver version are you using?

Note:
The ReWire notification is just an indication that something crashed ACID. It is a debug message produced by the ReWire subsystem that ACID connects to, even if you don't use any ReWire compatible applications. This message is actually produced by left over debug code in Propellerheads ReWire drivers.

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/2/2006 9:55:33 AM

I am using the Lynx AES16 card with the most current driver (version 2, build 13k) released May 16, 2006.

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/2/2006 10:40:02 AM

This is the first error message details I encounter after selecting ASIO in preferences.
Sony ACID Pro 6.0
Version 6.0a (Build 263)
Exception 0xC0000005 (access violation) WRITE:0x9A60000 IP:0x3527729C
In Module 'sfasio.dll' at Address 0x35260000 + 0x1729C
Thread: GUI ID=0xCF4 Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=3527729c EFLGS=00050206
EBX=01308830 SS=0023 ESP=0012ee80 EBP=01308834
ECX=00000100 DS=0023 ESI=01308020 FS=003b
EDX=00000400 ES=0023 EDI=09a60000 GS=0000
Bytes at CS:EIP:
3527729C: F3 AB 8B CA 83 E1 03 F3 ........
352772A4: AA 8B 44 24 0C 5F 5E 5B ..D_^[
Stack Dump:
0012EE80: 01308828 011B0000 + 158828
0012EE84: 01308020 011B0000 + 158020
0012EE88: 01308830 011B0000 + 158830
0012EE8C: 00000000
0012EE90: 35264DC4 35260000 + 4DC4 (sfasio.dll)
0012EE94: 01308706 011B0000 + 158706
0012EE98: 09A60000
0012EE9C: 00000100
0012EEA0: 00000008
0012EEA4: 310CB820 30EC0000 + 20B820 (acid60k.dll)
0012EEA8: 00000008
0012EEAC: 01308020 011B0000 + 158020
0012EEB0: 00000008
0012EEB4: 3526676D 35260000 + 676D (sfasio.dll)
0012EEB8: 00000008
0012EEBC: 00000008
> 0012EEC0: 310CB820 30EC0000 + 20B820 (acid60k.dll)
> 0012EEC8: 3526DA99 35260000 + DA99 (sfasio.dll)
> 0012EEE4: 310CB820 30EC0000 + 20B820 (acid60k.dll)
> 0012EEEC: 352666E5 35260000 + 66E5 (sfasio.dll)
> 0012EEFC: 310CB820 30EC0000 + 20B820 (acid60k.dll)
> 0012EF1C: 3526DB10 35260000 + DB10 (sfasio.dll)
> 0012EF38: 310CB820 30EC0000 + 20B820 (acid60k.dll)
> 0012EF40: 352666E5 35260000 + 66E5 (sfasio.dll)
> 0012EF70: 310C6FFC 30EC0000 + 206FFC (acid60k.dll)
> 0012EF88: 310C78B0 30EC0000 + 2078B0 (acid60k.dll)
> 0012EF90: 7C838F36 7C800000 + 38F36 (kernel32.dll)
> 0012EF9C: 310C7B2D 30EC0000 + 207B2D (acid60k.dll)
> 0012EFA8: 006A7001 00400000 + 2A7001 (acid60.exe)
0012EFAC: 033BDAA0 03260000 + 15DAA0
> 0012EFB0: 0043468A 00400000 + 3468A (acid60.exe)
0012EFB4: 0012FD00 00030000 + FFD00
0012EFB8: 0241F460 02400000 + 1F460
0012EFBC: 00000000
0012EFC0: 0012F2D4 00030000 + FF2D4
> 0012EFD8: 00400000 00400000 + 0 (acid60.exe)
0012EFDC: 0000031F
0012EFE0: 00000000
> 0012EFE4: 0080C8D8 00400000 + 40C8D8 (acid60.exe)
> 0012EFE8: 004DD7A0 00400000 + DD7A0 (acid60.exe)
0012EFEC: 0012F004 00030000 + FF004
0012EFF0: 00000000
0012EFF4: 00000000
0012EFF8: 00000000
> 0012F008: 0081F068 00400000 + 41F068 (acid60.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 00788D4A 00400000 + 388D4A (acid60.exe)
0012FFFC: 00000000

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/2/2006 11:42:54 AM

Thanks, this should help.

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/2/2006 6:42:43 PM

Is the Lynx card set to slave to an external clock source?

If so, does this clock source match your ACID project sample rate?

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/3/2006 7:19:39 AM

Peter, my Lynx card is set to "internal" and adjusts to whatever application rates are set. In my Sound Forge 8.0 the Lynx ASIO works fine. But for some reason, the Acid 6.0 keeps returning the errors and then shutting down. My Acid 5.0 works well, should I just request a refund or do you think we can make this work for Acid 6.0 too.
Steve

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/5/2006 10:24:43 AM

Peter, I uninstalled and reinstalled Acid Pro 6.0a again... but still no luck. Same problem with errors in trying to set to the ASIO in preferences/audiodevice. But it works fine for Sound Forge 8.0 for me. I have not upgraded Sound Forge from original release for fear of losing my noise reduction module and presets again. Perhaps that has been corrected.
I am eager to hear what you think we can do next to make Acid work.
Steve

Subject:RE: Error shutdown after selecting ASIO

Reply by: luces1

Date:6/5/2006 12:21:13 PM

Hey StevenGurg, I noticed that the first line of code in your error refers to EAX-CS. Do you have a Creative Sound Blaster card installed on your system ? I have had few issues with a PCMCIA vesrion of SB2 and I might suggest you look into the SB settings. I do not use Acid 6.0 so unforyunately I am unable to be specific to your needs, but I had to select a project setting of (48-24) in Cubase in order to stop getting this message. Also, I had a version of SampTank that needed to be updated. Maybe some Rewire device needs to be updated. This may not be your issue at all,but I am just trying to help b/c I know how frustrating down time can be. Good luck,luces.

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/6/2006 7:31:00 PM

Thank you, but no, I don't have a sound blaster card. Only a Lynx AES16 card is in and enabled.
Thank you for your ideas.
Steve G

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/6/2006 10:43:16 PM

Peter, I need your help.
SG

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/8/2006 11:30:45 AM

Help guys...

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/8/2006 12:01:25 PM

I don't have this hardware so I can't evalutate what may or may not be happening. That is does not happen in Vegas or Forge is very interesting.

At this point, I don't know what to tell you. With out the hardware I can't even guess.

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/8/2006 9:08:07 PM

I guess I am with you... I don't have a clue either. What I do know is that I just purchased the update and now it does not function as I thought it would. Would you suggest that I apply for a refund and mail the discs back to Sony Media Software?
The tech support at Lynx do not know why the sony product will not work either. Lynx Studios puts out a pretty high end card and convertors. I don't know what to do...
Steven G

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/9/2006 7:34:06 AM

I am trying to identify the problem. I am waiting for a Lynx card. I have contacted Lynx, and they are going to have a look as well.

I assure you that once we determine the cause it will be address in a future update. Hopefully there will be a simple work around.

I can't tell you what to do beyond this as I don't yet know what the problem is.

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/12/2006 7:28:49 PM

thank you for trying, Peter. I too have contacted Lynx and they said they would obtain a copy of Acid 6.0a and hopefully it can be figured out. I would love to be able to use the ASIO with Acid.
I will sit tight and hope you guys get it figured out.
Thank you again.
steve

Subject:RE: Error shutdown after selecting ASIO

Reply by: ajjs

Date:6/16/2006 7:23:45 AM

You will probably be interested to know that I also get these debug messages, even though I have never installed Propellerhead software on my system. These ReWire errors, along with something called a "VERIFY" error are among the string of crash messages I get when the Acid 6.0a demo shuts me down.

-andrew

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:6/16/2006 9:54:07 AM

ACID is a ReWire Mixer. Wwe are required to install the ReWire dlls. Therefore you will see these msgs.

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: StevenGurg

Date:6/29/2006 8:31:26 AM

Any progress on helping me get Acid Pro 6.0a to run with ASIO?
thanks Peter.

Steven G

Subject:RE: Error shutdown after selecting ASIO

Reply by: klyon

Date:7/2/2006 8:50:38 PM

I have the same problem with my Lynx Two C ASIO driver. Odd that it works with every other program -- including every other Sony program -- and not Acid. Such are the labyrinthine complexities of drivers -- and code in general -- I suppose.

Subject:RE: Error shutdown after selecting ASIO

Reply by: pwppch

Date:7/5/2006 10:47:03 PM

I have identified and addressed this problem. It will be part of a future update to ACID 6.

(No, I don't know when this update will be available.)

Peter

Subject:RE: Error shutdown after selecting ASIO

Reply by: klyon

Date:7/13/2006 7:42:10 PM

Thanks.