Subject:ACID 6.0 will not initialize - Vsti crash

Posted by: P2K

Date:4/9/2006 2:40:53 PM

Hi,
I'm sure this is old news, but count me in as one of the many hardcore loyal users
of Acid since 1.x days. I swear by it. But with Acid 6.0, I just swear AT it.

Intel 3.4ghz, 1GB, Gigabyte 8ki1100 m/b, Adapatec 1420 raid Mirror SATA2 250gb WD drives, Motu 2408 mkIII and 2408 mkII = XP sp2 fully patched DirectX 9.0c

I have about 12 Vstis, Native Instruments express, Linplug, Sonic Synth2, wusik.
Nothing weird, nothing, ahem, not paid for thats supposed to be paid for.

Background: Acid 5.0 and Vegas 6.0 and Soundforge 8.0d work just fine.

Problem: Acid 6.0 installs fine with or without the dreaded media manager, but when trying to execute application, crashes every single time at the point where VSTis are enumerated. Looks like it gets about 50% of them but doesnt indicate a name before the "Encountered an Error" OS popup occurs.

Attempts to correct: Went through each VSTi one by one, uninstalled, launced acid 6, watched it crash, went on to the next VSTi uninstall, etc. Uninstalled all, didnt help. Renamed vstplugins folder. Acid 6.0 just crashes faster.
researched over at KVR: suggestions included uninstalling .Net Framework 2.0, which I did. Still crashes. Suggested removing all VSTPlugin folders, which I did.
Still crashes, just faster. Tried installing Acid 6.0 on different partition. No difference. started crying. Through out all this, Acid 5.0 and Vegas and SoundForge work great.

I would appreciate any ideas on how to proceed.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: nlamartina

Date:4/9/2006 3:55:21 PM

What error message are you getting? If you can, paste the entire contents here so we can see what's causing the problem.

- Nick

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/9/2006 5:14:59 PM

Try this:

While ACID is NOT running:

Locate the file in your Sony install dir:

sfvstwrap.dll

Rename it to sfvstwrap.foo or move it to another location on your harddrive.

Start ACID:

If everything is ok, then the problem is with scanning of VST FX plugins

If you still crash, restore this dll and locate

Sony\ACID Pro 6.0\MIDI Drivers\sfvstisynth.dll

and rename it to sfvstisynth.foo or move it to another location.

Start ACID

If ACID launches corretly, then a VST Instrument is causing the problem.

If neither procedure solves the problem do both steps above and start ACID. (This completely removes any VST FX and VST Instrument support.) ACID should start.

Let me know how this works.

Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: P2K

Date:4/9/2006 11:37:42 PM

Thanks so much for getting back to me.
I tried both suggestions. Neither did the trick, though there was at least some change.

1. after renaming sfvstwrapper.dll, I started Acid 6 and it crashed in the same spot as it had before. No difference. I renamed it and tried the next suggestion
2. after renaming sfvstisynth.dll, I started Acid 6 and it crashed right after enumerating the Sony DLS synth. I corrected the file name and Acid crashed as it had before, after enumerating my VSTis, and halting for about 5 secs at "scanning vsti folder" et al.
3. Here is the Application event message:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/9/2006
Time: 10:55:12 PM
User: N/A
Computer: STUDIO
Description:
Faulting application acid60.exe, version 6.0.0.214, faulting module acid60.exe, version 6.0.0.214, fault address 0x00311866.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 63 69 ure aci
0018: 64 36 30 2e 65 78 65 20 d60.exe
0020: 36 2e 30 2e 30 2e 32 31 6.0.0.21
0028: 34 20 69 6e 20 61 63 69 4 in aci
0030: 64 36 30 2e 65 78 65 20 d60.exe
0038: 36 2e 30 2e 30 2e 32 31 6.0.0.21
0040: 34 20 61 74 20 6f 66 66 4 at off
0048: 73 65 74 20 30 30 33 31 set 0031
0050: 31 38 36 36 0d 0a 1866..

the "0x00311866" occurs every single time
at the termination of this dump. There is no other
variation.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/10/2006 7:35:31 AM

If you rename/move both dlls, you still crash then?

Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: jcoplin

Date:4/10/2006 1:22:21 PM

Sounds like you are having the same problem as: http://www.sonymediasoftware.com/forums/ShowMessage.asp?MessageID=450155&Replies=40

We don't have a solution either. Renaming either or both these dll's does not fix the problem for me either.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: brainphart

Date:4/10/2006 2:27:54 PM

This did not work - have had the same problem from word "go".

Thanks for trying to help.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: P2K

Date:4/10/2006 3:36:27 PM

I tried that, Peter, and it didnt work either. I even went so far as to rename all the .dlls in the midi drivers folder as well as the wrapper.dll but it just caused the application to crash immediately after the scan started.
In the meantime I am able to use Acid 5.0 for an important project this week so I'm not dead in the water, but you can imagine how excitement turned to disappointment.
If not for the project, I'm considering formatting and reloading XP sp2 with a minimal load of DirectX9c, .net 1.1 w/service pack and then loading Acid 6.0 on top of th eclean install. I rely very heavily on the program and cant imagine why all the hassle as I have never had problems with SF/Sony softs since day one and my platform has been stable for awhile and I try hard to keep it that way. Since I administer networks for a living I know how this stuff goes. Patience wins out if Support keeps talking to you :-)

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/10/2006 4:16:02 PM

Since both the VST FX and VST Instruments code is disabled by moving/renaming these two dlls, then the problem is not related to VSTs. Something else is causing this.

Have you tweaked your system using any of the "tweak" that are on the web?

Did you permit Media Manager and the MS SQL to install to completion?

Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: jcoplin

Date:4/10/2006 4:40:09 PM

I'm not sure what you mean by "tweaks" so I'm going to assume no as I try to run my audio box as close to vanilla as possible for the exact reason you are alluding to.

i ran the full install (several times as I've tried various clean uninstall/install cycles) so I'm assuming that went well. I didn't get any error message. How would I check this? Also, since I already had MS SQL installed for another app, how would the Acid installer handle this? Are you hinting that Media Manager and SQL Server type stuff is what happens after the VST install?

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: P2K

Date:4/10/2006 6:00:33 PM

No tweaks, though I always put the swap file and Data on a drive seperate from the System drive. On this machine I have a raid system drive. Data stored on a Second Data Drive. Acid Loops and misc on a third drive. Always have run it like that. Yes I have let the media Manager run to completion but made no difference. I have reinstalled 3x with and without the media manager. As jcoplin has conjectured, there really does appear to be a bug in the way that this version of Acid handles .dlls it doesnt like or handles memory scheduling in a way that forces windows to shut the App down before allowing system instability. But Brainstorming is usually the only way this stuff gets fixed, so I appreciate the feedback immensely.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/10/2006 9:12:41 PM

Do you have any ReWire apps installed besided ACID?

Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: P2K

Date:4/10/2006 10:42:57 PM

Funny you mentioned that. Yes. And I made them disappear.
and...
I upgraded my video Card driver and then deleted my User profile.
I logged back in, repopulated my new profile. I uninstalled Acid 6.0 and then installed it completely. I removed all Vstis from the drive.

Success!!!! Yeah!!!!!

I put three of the Vsts back in, and the mailman had also brought My Kompakt Disc today. I installed that and then carefully added back all the vsts I absolutely must have including my UAD-1 card.

Perfect. Runs absolutely perfectly.
The error seems to have been video memory allocation and some corrupted dlls.

Thank you very much for your assistance. I get to use this on my upcoming project now and I'm excited, to say the least.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/11/2006 12:57:32 AM

Glad you got it worked out.

Thanks for sticking with it.

Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: jcoplin

Date:4/11/2006 10:57:51 AM

This did not fix my error. Now I'm getting mad.

First, the product doesn't work. Now you advise that I delete my profile which still doesn't fix the issue. I suspect next you are going to advise a complete system rebuild. The inability of 6.0 to even launch made me feel like you had suckered me out of $129 but now that my profile has been whacked, you have adversly effected my ability to work. Great, still no fix...

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: pwppch

Date:4/11/2006 11:49:17 AM

I did not suggest you delete your profile. That is what P2K did and it appears to have helped out his problem, though I can't comment on whether that specific aspect of what he did was the cause of his problem.

From your previous posts, you stated that you renamed/moved the two DLLs and you still had a crash. As I indicated renaming/moving these two DLLs removes all VST and VSTi support from ACID 6. This indicates that something else is causing ACID to fail at start up. That is, VST and VSTi scanning is not causing the problem.

If you could try the following:

- Replace the VST and VSTi DLLs
- Locate ACID6ReWire.dll

J:\Program Files\Sony\ACID Pro 6.0\Audio Hardware Drivers

and rename to ACID6ReWire.foo or move it to a different directory.

- Locate sfrewiresynth.dll

J:\Program Files\Sony\ACID Pro 6.0\MIDI Drivers

and rename to sfrewiresynth.foo or move it to a different directory.

Try launching ACID again.

If this doesn't solve the problem, try launching ACID again, but this time hold down the Shift+Ctrl key when you launch.

When ACID crashes, do you get any type of error msg dialog? If so, exactly what does it say?



Peter

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: miquel

Date:4/12/2006 12:10:08 AM

Every time I lost plugins from the list or I got crashes, I delete the Plugs key from the registry (HKEY_CURRENT_USER\Software\Sony Media Software\ACID Pro\6.0\Metrics\VSTi Synth) and when I reload Acid all goes well.

My humble method is to move all the plugins from the plugins folder before AcidPro6 install, and then move them again one by one and load Acid for every plugin.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: brainphart

Date:4/14/2006 8:22:36 AM

Absolutely nothing happens - no error msg dialog, either.

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: brainphart

Date:4/14/2006 8:48:01 AM

<Every time I lost plugins from the list or I got crashes, I delete the Plugs key from the registry (HKEY_CURRENT_USER\Software\Sony Media Software\ACID Pro\6.0\Metrics\VSTi Synth) and when I reload Acid all goes well.>

I've noticed this before, but I think this could be the problem for myself and jcoplin:

In HKEY_CURRENT_USER\Software\Sony Media Software\ACID Pro\6.0 ---- THERE IS NO:

1). Metrics folder (which is loaded with tons of stuff in the 5.0 metrics folder);
2). DXCache (which, again is loaded with tons of stuff in the 5.0 DXCache folder);
3). File Format Cache (again, 5.0 is loaded)

The Lang and Licence folders for 6.0 do show up and do appear to be correct.

I have downloaded the setup file a couple of different times with the same results: it appears the setup file is not loading all of the necessary data into the registry to launch the application.

Question: should ACID 5.0 be uninstalled to get a correct/complete install of 6.0? I'm reluctant, as 5.0 works fine and I have a CD due out soon (don't want to screw up).

Thanks,
Ian

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: provolone

Date:4/14/2006 2:45:35 PM

hi. same problem. during scanning of vst plugs and instruments acid close itself without errors or something else.
but... really interesting thing, when i was in this forum page, (with my browser opened), without seeing the acid6 popup window with the scan in progress, acid starts. strange. can someone try to do a start scan in this situation?
it is not a solution because after start, another problem, (rewire error), creates an exception but this time with one report. acid60k and user32 dll's.
i'm really confused. i have fruity6 installed without his rewire client active.
if this problem happens only to some of us i think the reason is not the plugins we have on our computers, tracktion and fruity, for example, recognize everythings well. and acid 5 works fine!
sony help us... acid6 is not ready to play.... (not in all pc's...)
thank you to all

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: provolone

Date:4/14/2006 5:36:08 PM

hi one more time...
well... resolved! i have downloaded the download version of acid6. unistalled the dvd version and reinstalled from this file. now is working. not really good because i have some clicks and pops when i move the dimension of tracks and when i zoom the timeline during play. i use two monitors on one ati x700 and my audiocard is one maudio delta1010lt. i have unchecked the track buffering but nothing change. any advice?

Subject:RE: ACID 6.0 will not initialize - Vsti crash

Reply by: jcoplin

Date:4/19/2006 12:16:44 PM

I actually ended up doing a completely clean XP reinstall. It solved the problem for about two days. Everything ran fine with the exception of rewire acting strange and not working about 90% of the time...

Now, it is back to bombing out on the loads just like before. I have not installed *anything* since I did the reinstall of Acid 6 and it suddenly is now not working again. Sony, please get this figured out! I want my $129 back...